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2 5 13 Information Services FY 2014 Budget Presentationc 0 to M c o 0 N ii2 LA ci. 4-• i_ b. = CO a) d 0 N 1- Staffing Senior Network Administrator Lisa Hamilton i Lead Applications/ Network Analyst Tony Steffen Information Technology Specialist Alicia Sprank Information Services Manager Chris Kohlmann Lead Applications/ Network Analyst Joe Pregler User Technology Specialist Jim Vosberg SSD Helpdesk Intern Joe LuGrain Help Desk/Data Analyst Unfilled Lead Applications/ Network Analyst DLEC Stacey Moore 1 Intern DLEC Joe LuGrain Activities and F unctional Areas Systems Planning and Implementation Administration Community Activities/ Partnership/ Outreach Network /Fiber Optic Administration Staff Development 3 Accomplishments Organizational Efficiencies 2013 and Beyond "Leveraging and Maximizing Human, Network and Data Assets" • Mobile Technologies • Sustainable Engagement Technologies • Data, Storage and Network Technologies Mobile Technologies • Since 2011 •186% increase in de computing •12% increase in the •Growth of Mobile Al •GIS • Remote Support • Field Inspections . Mobile Applications • Inflow and Infiltration (I &I) inspections, • Sidewalk Inspections, • Sanitary and Storm Sewer inspections and maintenance • IS Remote Support • Water Field Inspections and Work Orders • Fire Mobile Applications Mobile Technologies MOM • Impacts • Maximizes ability to reliably communicate with staff • Data Collection Where and When Happening • Deliverin Data Where and When Neede •Accuracy - Safety - Efficient � Sustainable Engagement Technologies L r Online and Paperless Utility Billing and payments * Paperless Payroll Checks • GoToMeeting, WebQA, Social Media •Virtualization of Servers 10 physical servers hosting 50 virtual servers • Power Management of Desktop PC's 1 Sustainable Engagement Technologies •Impacts pi • Customer Convenience •Time Savings Payment and Check Processing •Logged 15,000 hours of on -line meetings for 1 415 attendees saving time and travel • •Server Virtualization 5:1 ratio • •Power Management for PC's 4.5 years saving _ •108.5 kWh •170,340 lb carbon •$13,030 „rgia,a..e�.wwdeuxu Lawrairmir Money Q $13,029.18 USD Energy a 108,581 kWh CO2 Q 170,340 lb stalk... *11 .x +3011 w 14113 Fuel A 6,244 gal � Sustainable Engagement r Technologies (ccm A R T E R USTAINABLE DUBUQUE Smarter Sustainable Dubuque Smarter 41 Water Expansion Smarter Transportation •Smarter Discards •Smarter Health and Wellness Smarter Community Engagement � Sustainable Engagement Technologies (1(C,;;).)) M A R T E R UQUE •Impacts •IBM Smarter Cities Partnership Creating a Model for Mid -sized Smarter, Instrumented Cities •Opportunity to cross -silo analytics in Community Engagement and Smarte Health and Wellness r1c3 (ACK80fry Cnbon Footprint Ibs CO3 19 27 2P :9 11 1 ) Data CZ QM Data, Network and Storage Technologies 1 ft • Storage Area Network Upgrade and increased capacity for DLEC • Disk to Disk Backup and Redundancy • IBM and Amazon Cloud for SSD and Water Expansion 112 Gigabyte Shared Secure Storage ftp site L 1350 users • Addition of security cameras to 9 locations Data, Network and Storage Technology ies •Role Based Views into S • Citizen Inform •Community "onnect •Staff — Management • Elected Officials Rec Dubuque View Status • Database Design, Data Population and Applications in Development • ESRI Local Government Data model as a basis for nearly 300 feature classes and 100 GB of GIS data maintained by the City of Dubuque on a daily basis • City and Department Social Media Feeds using Twitter and Facebook • "Story- boarding" projects through GIS • Mobile WebQA • IBM Community Engagement for Health & Wellness and Water Expansion Data, Networ and Storage Technologies • Impacts • Highly Available, Scalable and Redundant Storage • Leveraging Cloud and On-Premise Storage • Development of Dubuque View data model and applications leveraging existing investment in technology capital 13 FY 2014 Improvement Items • Wireless Network and Equipment Upgrades at City Hall Annex, Municipal Services Center, City Hall to improve wireless connections and presentation needs for tablets $3800 Non - Recurring FY 2014 Capital Improvement Items • City -wide Computer Replacements — Computers that are greater than 4 years old — Incidence of Failure increases after 4 years • City -wide Multifunction Replacements — 2 year phased replacement — Multifunction devices savings versus standalone • Laserfiche RIO Upgrade FY 2014 Capital Improvement Items • 10 Gigabit Network Backbone Upgrade • Storage Area Network Upgrade • Data Domain Upgrade