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2 18 13 Safe Community Advisory Committee Work Session MaterialsMasterpiece on the Mississippi Dubuque kital All- America City II 111! 2012 TO: The Honorable Mayor and City Council Members FROM: Michael C. Van Milligen, City Manager SUBJECT: Work Session on Safe Community Task Force Implementation Status DATE: February 11, 2013 Attached are the materials for the Work Session on the Safe Community Task Force Implementation Status scheduled for Monday, February 18 at 5:00 p.m. Safe Community Advisory Committee Chairperson Doug Stillings will lead a group presentation to the City Council. duat4A., krt., italy, Michael C. Van Milligen MCVM:jh Attachment cc: Barry Lindahl, City Attorney Cindy Steinhauser, Assistant City Manager Teri Goodmann, Assistant City Manager Doug Stillings, Chairperson Safe Community Committee Former Safe Community Task Force Kelly Larson, Human Rights Director THE CITY OF Dui Masterpiece on the Mississippi TO: The Honorable Mayor and City Council Members FROM: Michael C. Van Milligen, City Manager Dubuque kital All- America City II 111! 2012 SUBJECT: Implementation Status of Safe Community Task Force Recommendations and Request from Safe Community Advisory Committee to Continue DATE: November 29, 2012 Human Rights Director Kelly Larson and the Safe Community Advisory Committee are transmitting an update on the implementation Status of the Safe Community Task Force recommendations and providing the Safe Community Advisory Committee's assessment of progress toward implementation. The Safe Community Advisory Committee requests City Council approval to extend their existence for one more year. In addition, I am requesting that a work session be scheduled for February 18, 2013, at 5:15 p.m. so the City Council has more time to review and discuss the implementation of the Safe Community Task Force recommendations. I concur with the recommendation and respectfully request Mayor and City Council approval. Michael C. Van Milligen MCVM:jh Attachment cc: Doug Stillings, Chairperson Safe Community Committee Former Safe Community Task Force Barry Lindahl, City Attorney Cindy Steinhauser, Assistant City Manager Teri Goodmann, Assistant City Manager Kelly Larson, Human Rights Director Masterpiece on the Mississippi Dubuque NI- America City 11111! 2012 TO: Michael C. Van Milligen, City Manager FROM: Kelly Larson, Human Rights Director SUBJECT: Implementation Status of Safe Community Task Force Recommendations and Request from Safe Community Advisory Committee to Continue DATE: November 28, 2012 The purpose of this memorandum is to forward an update on the implementation status of the Safe Community Task Force (SCTF) recommendations. In addition, we are providing the Safe Community Advisory Committee's (SCAC) assessment of progress toward implementation, along with the committee's request that their existence be extended for one more year. Background In September 2009, Mayor Roy D. Buol and the Dubuque City Council hosted a community forum to initiate open dialogue on crime issues in our community and how to address them. The forum was attended by more than 130 citizens. In response to this high level of community engagement, the Mayor and City Council appointed 25 volunteer citizens to a "Safe Community Task Force." This diverse group of volunteers was asked to holistically look at both the causes of, and solutions to, crime in Dubuque and provide recommendations to the leadership of Dubuque. Beyond the 25 appointed members, the SCTF utilized subcommittees and work groups to get all interested parties involved. The subcommittees were: 1) neighborhood engagement/social capital; 2) enforcement; 3) management of physical environment; and 4) research and facts. A series of meetings were held and a number of recommendations were submitted to the City Council for further action. A total of 60 recommendations were developed by the SCTF and subcommittees over 17 months and 35 meetings and submitted to the City Council from January 2010 through March 2011. Many of these recommendations have been implemented and others are being reviewed or are in process. In October 2010, the City Council approved, upon recommendation from the SCTF, the creation of a "Safe Community Advisory Committee." This committee was commissioned for one year, and later extended for a second year, to oversee the implementation progress of the recommendations submitted to the City Council by the SCTF. Current members of the SCAC are: Anthony Allen, Mary Rae Bragg, Diane Callahan, Rachel Daack, Ann Ernst, Doug Stillings, Susan Stork, and Christopher Welch. Discussion The SCAC has met quarterly during 2012 to continue monitoring implementation of the SCTF recommendations. The existence of the SCAC is set to expire at the end of 2012. As we neared the end of the year, the SCAC requested a staff update on the implementation status of the recommendations. At the regularly scheduled SCAC meeting on November 14, staff provided a chart listing each SCTF recommendation and summarizing the implementation status. The SCAC reviewed and discussed each recommendation and determined whether the recommendation was, in their view, complete or underway /ongoing, and identified challenges associated with implementation. The SCAC voted to submit their assessment of the implementation status at the December 3 City Council meeting. In addition, the SCAC voted to request that the City Council extend the existence of the SCAC for another year. A letter from SCAC Chair Doug Stillings, along with the completed summary chart indicating the SCAC's assessment of implementation status, is attached to this memo. (Attachment A). In addition to the summary contained in Attachment A, we are including additional documentation related to the recommendations. Attachment B is a historical summary of items that were forwarded to the City Council over the past two years as recommendations were implemented. Attachment C is a memo from Human Rights Director Kelly Larson regarding implementation of various recommendations related to human relations, community engagement, and social capital. Attachment D is a memo from Housing and Community Development Director Alvin Nash regarding implementation of recommendations related to the assisted housing program and family self- sufficiency. Attachment E is a memo from Leisure Services Manager Marie Ware regarding implementation of recommendations related to out -of- school time activities for children. Attachment F is a memo from Police Chief Mark Dalsing regarding implementation of recommendations related to enforcement. Attachment G is a memo from City Engineer Gus Psihoyos regarding implementation of recommendations related to lighting improvements. Action Requested The action requested is that you forward to the City Council the SCAC assessment of the implementation status, their request to continue the committee for another year, and associated documents. cc: Mark Da!sing Crenna Brumwell Alvin Nash Jerelyn O'Connor November 27, 2012 Honorable Mayor and City Council Members City of Dubuque 50 W 13th Street Dubuque, IA 52001 Dear Mayor Buol and Council Members, The City of Dubuque Safe Community Advisory Committee wants to provide you with an update of the progress the city has made in implementation of the suggestions presented to you by the original Safe Community Task Force. A detailed listing of the original recommendations, along with their current status is included in your agenda materials. A few highlights include: • An amendment to the housing code that mandates renter background checks, requires landlord attendance at Crime Free Multi- housing training, and designates certain rental properties in a priority category resulting in corrective efforts and more frequent inspections. • Council allocation of more than $50,000 to cover the cost of background checks • Crime -Free Multihousing Training provided to 376 people • The completion of a comprehensive study on crime and poverty in Dubuque that provided significant fact and research informed evidence for decision - making. • Installation of new street lights at 38 alley locations in the Washington Neighborhood, additional lighting at ten homes, and improved lighting from 70 to 100 watts. • Over 200 security camera installations and planned installations in parking ramps and numerous downtown locations. • The addition of six community resource officer interns in the police department. • Record levels of traffic and noise ordinance enforcement. • 800 properties inspected and 760 brought into compliance in the Washington Neighborhood • The addition of second Family Self- Sufficiency Coordinator, increasing enrollment in the self- sufficiency program from 28 to 100 households, which has resulted in HUD funding a third self- sufficiency coordinator beginning in September 2012. • Expansion of the Circles Program and hiring of a Circles Coach, with two assisted housing families completing the program and more than doubling the number of hours worked each week and quadrupling their monthly earnings. • Reorganization of the Human Rights Department to transfer enforcement to the City Attorney office, expand intercultural competency education opportunities, and add a community engagement coordinator and VISTA volunteer coordinator. • Expansion of neighborhood cleanups, provision of 61 grants to community groups to build and improve their neighborhoods, permits for 12 block parties, 12 grant funded projects through the Love Your Block program, some of which were designed to welcome new residents. • Project HOPE and partner agencies provided scholarships and training to 20 unemployed workers, placing 15 of them in jobs and four in continuing education programs, worked with Resources Unite to support working families with easy access to child care connections, supported the Earned Income Tax Credit helping low income people receive $223,961 in federal tax refunds, and offered financial education and established new accounts for 55 low and moderate income families. The committee commends City staff for their attention to these issues, and the work that has been completed. Because so many of these are ongoing issues that may never be "completed ", and because perceptions of safety issues continue to evolve with our residents, we strongly encourage the City Council to continue the existence of this committee for at least one additional year. The Committee would be available to meet with Council and appropriate City staff in a work session to provide additional information, if the Council so desires. The committee also wishes to thank the Mayor and Council for their attention and efforts in dealing with these sensitive issues. Doug Stillings, Chair Safe Community Advisory Committee RECOMMENDATION ACCOMPLISHED ONGOING/ UNDERWAY CHALLENGES 1) Reduce the time between rental inspections for problem properties X Housing Code amendment to City Council December 2010 to mandate background checks, require attendance at Crime Free Multi- housing Training, designate certain rental properties in a priority category resulting in corrective efforts and more frequent inspections; landlord notification system through PD expanded. 2) Do not allow property owners to receive city, state or federal funding unless their properties are in compliance or the owner is actively working towards compliance X Where possible HUD has requirements that payments are stopped Community Development Department has adopted Housing Incentive program through ED requires and placed in abatement this as a policy certification form until the for receipt of housing for review by departments repairs have been completed. Housing and rehabilitation assistance. The downtown who enforce codes 3) Conduct crime study X Northern Illinois University Center for Governmental Studies completed 2010 Study on Crime and Poverty in Dubuque 4) Allow the Task Force to act as a conduit for accurate information to the public X Police Department provided information as requested throughout this process; City forwards invitations to speak to TF /SCAC members as received; several engagements have been held. 5) Create ways to encourage people to light up their own property and X surrounding public property New street lights at all 38 possible alley street locations households utilized the incentive program developed entire East side — from Alta Vista East. from 12th to 20th to encourage additional Streets in the Washington home -owner Neighborhood have been installed; 10 installations. Also have expanded this program to the 6) Install surveillance cameras in high crime areas in public places x Cost and feasibility concerns: real -time monitoring, as- needed or recorded; individual privacy vs. government rights Cameras added 2010 -2012: 10th & Central — 58 cameras installed; Locust Ramp — 32; 5th Street Ramp — 36 half are installed; 4th Street Ramp — 27 — order placed not yet installed; Iowa Street Ramp — 30 — order placed not yet installed; Peosta Channel —1 ; SW Arterial — 1; Federal Building — 9; Salt pile — 2; Comisky Park — 4; Library Parking lot — 1.; WRRC— 1.; Landfill — 1. and 4 more quoted; City Hall — 1; Annex— 1. Installation planned for: Millwork District; Intermodal; WRRC; City Hall; City Hall Annex; and new parking ramp in Millwork District. All fixed route buses, mini buses and trolleys have audio /visual cameras, and all drivers have been trained on how to use the cameras. Staff /drivers /dispatch meets monthly regarding crisis intervention. 7) Install 911 emergency kiosks X Cost and feasibility concerns: existing kiosks 122 calls over four years, majority hang -ups, only a handful categorized as emergency by 911 Center. The expansion of the kiosk systems will require budget additions over the next several years. Kiosks have been installed in the Millwork District and are planned for Comiskey Park, Bee Branch, and Millwork District. These are in addition to kiosks already installed in the Ice Harbor area as well as at various private businesses and institutions. 8) Reducing the time allotted for correcting property violations from the current 2yrs X Housing code amended April 2010 to reduce time allowed by Housing Inspector and Appeals Board to no more than 9 months 9) Encourage development of planned communities through mixed -use zoning X Unified Development Code promotes mixed use commercial and industrial districts; City Building and development, allows residential zoning Codes accommodate mixed development mixes, upper story housing in office, as well 10) Develop & implement a juvenile curfew ordinance to use as a tool to help reduce crime. Research utility, efficacy and enforcement issues, taking the following suggestions into consideration: a) The police department would not conduct curfew sweeps of the community b) There would be designated and staffed location to hold juveniles who violate the curfew. Contact with parents or a responsible adult would not be handled by police. (It is critical to keep the officers on the street and not deploy them as babysitters). Penalties for curfew violations could include fines, community service requirements and parenting classes Abandoned for another option Recommendation modified (see #43) based on additional information including Legal review and NIU study 11) Provide additional resources for the Community Policing Program X Seven community resource officers added as interns helping cover downtown and near north -end; current staffing is captain, four corporals, three traffic officers, three school resource officers; philosophy is throughout department; Territory Accountability Design places responsibility on all supervisors for their territories. 12) Direct Police Dept to enforce noise ordinances more aggressively X Vehicle noise enforcement has been a priority for the department since the implementation of the recommendation. 2010 saw a 50% increase in enforcement and 2011's 638 enforcements was double 2010. Through August 2012 we are running about 30% less than 2011's record year, but are still far above 2010 and previous years. Also in 2012, a media release was issued March advising of all State and City ordinances on noise, and to alert motorists that the department would continue enforcement. In the spring of 2012, the City Ordinance on vehicle noise was amended to include additional language to better alert motorists of what constitutes a violation. 13) Direct Police Dept to enforce traffic ordinances more aggressively X Traffic enforcement continues to be a major emphasis for the department and through August 2012, officers have taken enforcement on 8180 violations, which is less than a 2% drop from 2011, a record year for enforcement numbers. Additionally, there were 16 special enforcement programs as well as regularly scheduled traffic projects funded the Governor's Traffic Safety Bureau. A great amount of time was spent in late 2011 and the first half of 2012 was spent working on an Automated Traffic Enforcement program. An RFP was released, vendors reviewed and the implementation process began. First reading of the ordinance passed summer of 2012. Project was tabled indefinitely by the City Council at the second reading. 14) Give the SCTF & Police Dept the opportunity to respond to the NIU crime study report and recommendations X Police Department involved throughout study; study presented to SCTF and general public through public meeting and presentation; SCTF made additional recommendations as a result ( #43 - #60) 15) The SCTF recommends its continued existence to monitor the implementation and progress of its recommendations through quarterly progress reports from city staff, and special meetings as necessary. The SCTFfurther recommends that the City Council consider creation of a Safe Community Commission X Safe Community Advisory Committee established by ordinance for one calendar year (2011), then continued by City Council for second calendar year (2012) 16) Support landlords in evicting problem tenants for cause X Housing & Community Development Department department automatically notifies landlords of calls also available to testify at eviction proceedings if supports landlords by sharing for service to their properties requested by a landlord. information, based on testifying, performing inspections; The police 40 different types of violations. All personnel are 17) Mandate that landlords conduct renter backgrounds checks, using the City's free service X Background checks mandated as of July 2, 2011, total checks for FY 2012 5,836 at a cost to the City of $50,370.25; now investigating how to audit for compliance. Police Dept. requires a background check but does not mandate use of City's service. 18) Establish threshold # of complaint calls that will place a problem property in priority category. Establish policies and processes for immediate response and resolution of problems involving those properties X Housing Code amendment to City Council December 2010 to mandate background checks, require attendance at Crime Free Multi- housing Training, designate certain rental properties in a priority category resulting in corrective efforts; landlord notification system through PD expanded. 19) Tie frequency of property inspections to landlord's history of cooperation with code compliance. Establish a threshold number of problem complaints that will trigger a meeting among the landlord, the tenant, and representatives o the Housing & Police Depts. X Housing Code amendment to City Council December 2010 to mandate background checks, require attendance at Crime Free Multi- housing Training, designate certain rental properties in a priority category resulting in corrective efforts and more frequent inspections; landlord notification system through PD expanded. 20) Intensify exterior code enforcement efforts. Encourage city employees across depts. To identify and report property code enforcement problems and establish ways to reward employees X Insufficient staff to duplicate neighborhood housing inspector's intensive efforts throughout community As of 2010, neighborhood housing inspector has inspected 800 properties in Washington Neighborhood, with 760 brought into compliance; this position plus addition of Permits Plus software has reduced inspection cycle for rental properties from 7 to 5 years; April 2010 Housing code amended to limit extensions for repairs to max of nine months, down from two years; since 2007, 29 vacant and abandoned buildings addressed with 25 left on list; Washington Neighborhood pilot program of exterior inspections implemented with voluntary compliance checklist provided to homeowner; GHHI. Meetings between Legal, Building, Housing, City Manager every 4 -6 weeks regarding problem property enforcement; Legal, Building, Housing, Planning meet on Historical Building enforcement. Cab screen interface devises have been installed in all solid waste trucks to report code violations. A Pilot program will begin in 3 trucks the end of October. A reward initiative will be considered after the pilot program. 21) Create a data clearing house limited to verifiable and factual information that landlords and X tenants can share and reference when making their rental decisions Established effective Nov. 2011 for landlords, 12 property owners signed waivers to receive info; info reported on 36 tenants from 3 property owners. Info provided from data base once during 1s` year. 22) Develop and offer frequently a training program on code enforcement and property mgmt for all landlords. Require all landlords to attend the program; issue only temporary occupancy permits /licenses until training has been completed X Housing code amended December 2010 adding mandatory attendance for landlord to attend the Crime Free Multi- housing Program. The program was expanded and offered more frequently. There were 6 Crime Free sessions held 2010 — 2012 with 376 in attendance. The training manual was updated with current ordinance requirements. The manual is also available on the City's website. The curriculum was expanded to include info and a DVD on rental code enforcement, and added resource tables for landlords sponsored by DBQArea Landlords Assn., Four Mounds Energy Center, MFC, Utility Billing, Solid Waste, Housing (FSS, Bridges, Section 8), and other city resources such as yard lighting initiatives, historic preservation, neighborhood assoc., DDRC, GDDC newcomers program, and Green and Healthy Homes. 23) Address community concerns about the real or perceived impact of the Section 8 program on the community by: a) Decreasing the desired number of Section 8 vouchers in the program to 900 b) Limiting voucher eligibility to Dubuque residents X Challenges — Compliance issue based on HUD interpretation of regs. c) Increasing the staff capacity of the FSS program Number of utilized vouchers decreased to 900 in January 2010 to allow for improved case management; preference points for elderly, disabled, supported community living, and Dubuque residents implemented; second FSS coordinator added August 2010; Circles Initiative expanded and Circles Coach hired. Department of Housing and Urban Development has awarded the City of Dubuque a grant to support three Family Self - Sufficiency Coordinator positions. Federal Regulations do not allow limiting voucher eligibility to Dubuque residents and was not implemented. The Housing Choice Voucher Program must be administered in a manner that is consistent with HUD regulations. 24) Increase public understanding of the Section 8 program X Crime Free Multi Housing Training - 150+ people 3/12/2011 Assisted Housing Booth 10/13/2011 Assisted Housing Booth 11/19/2011 Assisted Housing Presentation & Booth 3/24/2012 Assisted Housing Presentation & Booth 4/12/2012 Assisted Housing Presentation & Booth Iowa Senate Human Resource Committee — 30 + people in attendance, presentation was broadcast by HR committee on You Tube 1/19/2012 Assisted Housing, Family Self- Sufficiency & Bridges Initiative City Expo 4/11/2011 Assisted Housing Booth 4/10/2012 Assisted Housing Booth Dubuque Community School District Counselors —15 people 1/18/2012 Assisted Housing & FSS Dubuque Works Board —15 people 5/17/2011 Circles® and FSS Loras College Advanced Marketing Class — 18 people 9/9/2011 Assisted Housing Dubuque City Council 11/21/2011 FSS and Circles® Presentation Juneteenth — 20 + people to our booth 6/16/2012 Assisted Housing Booth North End Neighborhood Resource Fair - 20+ people to our booth 9/20/2012 Assisted Housing Booth United Methodists Women's Group —17 people 10/4/2012 Assisted Housing and Poverty in Dubuque Presentation 25) Increase participation of Section 8 residents in effective self - sufficiency programs Funding for the Family Self- Sufficiency Program Coordinator is applied for annually through HUD. To support the growth of the FSS program, the City Council approved funding for a second FSS coordinator in Aug. 2010. During that time, there were 28 household enrolled in FSS, representing 3% of the HCV population. July 2012, 100 households were enrolled in FSS program, representing 12% of the HCV population. As of Oct. 1, 2012, 92 households are enrolled in the FSS program, representing 11% of HCV households. The growth in funding allowed Housing to apply for additional funding in FY12 HUD Housing Choice Voucher Family Self- Sufficiency grant applications. Funding to support three full -time FSS Coordinators was awarded in Sept. 2012. 26) Provide training to housing commissioners to increase their leadership, public relations and community building skills X On March 27, 2012 Erica Haugen and Randy Gehl uses. The Housing Department has a Facebook page dedicated to supporting Circle Leaders and www. facebook .com /DubuqueCircleslnitiative joined the Housing Commission Meeting to explain the social media outlets the City currently page to share information regarding Assisted Housing Services. The Circles® program has a FB the community efforts to support individuals transitioning out of poverty. www. facebook .com /CityofDubuqueHousing 27) Implement an exception rent Program to avoid concentrated pockets of poverty X Received HUD approval to implement Feb. 2010 and have been implementing since that time. 28) Develop a stronger role for the Strengthened — Encourage ongoing maintenance Resident Advisory Board to encourage residents of subsidize housing to give feedback on proposed new policies and procedures and to cultivate leadership within the low income residential community X In 2011, forty -three residents attended 10 Resident Advisory Board (RAB) meetings. Some of the topics discussed were Legal Aid, Chief of Police, housing inspections, Getting Ahead & Circles participation, revision of Sec. 8 Rental Assistance application, leadership activities, Leisure Services, Bank On and Homeownership opportunities. The RAB and Housing staff reviewed the application for Sec. 8 rental assistance and reduced the application from 28 to 13 pages. The RAB met 6 times between January and September 2012, with 55 residents attending. Topics included presentations on Getting Ahead and Circles, Iowa State Extension on building credit and financial resources, revision of the Notice of Proposed Changes in Sec. 8 Housing Program Benefits from, and instruction on how to give proper notice to move, request repairs, and request security deposit. 29) Provide community service credits for participation in effective programs that foster self sufficiency Not a non - profit so not eligible at this time An organization must be designated a 501©3 to serve as a community service site. The Housing Department does not have a program designated as not- for - profit as required to participate as a community service site. 30) Continue to provide resources to FSS program based upon evidence of success X In the last year, 8 FSS participant have completed the program. Five graduates were able to move from Assisted Housing to unsubsidized rental units. Since 2011, 49 Assisted Housing participants graduated from Getting Ahead. The Circles initiative has matched 9 circles and 5 of those circles are led by Assisted Housing households. Two Assisted Housing households have completed the 18 month Circles Program. These two households more than doubled the number of hours worked each week and quadrupled their monthly earnings. FSS and Circles partnered to provide Road to Success in June 2012, a job readiness event for low income individuals by providing training on career planning, resume and cover letter prep, interview preparation, mock interviews, and networking to 25 participants. Four FSS participants have completed the City of Dubuque's HOME workshop in 2012. One participant was selected to purchase a Habitat for Humanity Home in April 2012. 31) Human Relations (A TF priority): a) Increase tolerance and mutual understanding among the diverse segments of the population. The adoption of educational initiatives that foster community solidarity and global citizenship should be among the first practical steps taken by our City b) Implement appropriate measures that safeguard the rights and opportunities of all X Human Rights Department reorganized 2010 to focus on early intervention, prevention, mediation, intercultural skill building; stats /results available in 2011 annual report and 2012 soon to be released; Leisure Services and MFC expanded programming; community engagement coordinator position added to Human Rights Department in 2012. 32) Develop a Neighborhood Watch program Insufficient resident interest. Offer still open for any interested neighborhood. A great amount of time was spent on this recommendation in late 2010 and into 2011. Numerous presentations were made to neighborhood associations and less formal neighborhood groups and the availability of NW was advertised in the media and on the City's website. While several groups expressed an interest in a Neighborhood Watch, no group was willing to undertake the requirements of a formal Neighborhood Watch program. While the formal Neighborhood Watch was not implemented in any neighborhoods, many have informal organizations already in place and the Dubuque Police Department will continue to work with them and support their efforts. Should a neighborhood request to formally enter into NW, the department will assist them in the efforts. 33) Increase resident participation using such vehicles as clean up campaigns, neighborhood picnics, new neighbor welcome events and X other strategies developed by residents VISTA volunteer coordinator position added in 2011, continued in 2012; Volunteer GeneraIon Fund Grant obtained in 2012 to expand /coordinate volunteer efforts in community; MFC programming to welcome new residents; Love Your Block implemented in 2011 with some neighbors focusing on welcoming baskets; numerous neighborhood events hosted each year; Human Rights Commission hosting Community BBQand Better Together conference. 34) Cultural Competency Training should be offered periodically to businesses and the community at large. It should be mandatory for city board and commission members as well as for city staff X One Dubuque efforts. Not mandatory for boards and commission members though available. New City staff members receive 10.5 hours mandatory training; 5.5 hours of training for board and commission members offered twice per year (also open to public); Intercultural Leadership training offered annually to general public beginning in 2012; four organizations have completed year long development work with their internal intercultural teams; numerous additional sessions as requested (see annual report). 35) Human Rights Dept should receive continued support. In addition the city should devote resources to a human relations initiative that could include programs in the arts, cultural programs and other strategies that promote respect and understanding among residents Human Rights Department partners with faces & voice and Multicultural Family Center on cultural programs; see stats from Multicultural Family Center annual report; intercultural sessions described above, as well as the Police Community Dialogue on Race, are designed to promote respect and understanding. 36) Support a welcoming program for Look for ways to expand awareness to those not connected through an employer. all new renters through community based organizations (such as GDDC provides for new families coming to Dubuque) X Some grant recipients for Love Your Block implemented welcoming baskets in their neighborhoods. North End group continues to do welcome baskets. Love Your Neighborhood efforts on Locust Street in May included planting flowers and clean -up. 37) Install street lights in the middle of the block to brighten up the streets at night and increase visibility for residents X Installing mid -block lights would incur average costs for the City of $168.90 per light per year; Engineering has received some resident concerns about mid -block lighting potentially shining in bedrooms Light bulbs have been changed from 70 to 100 watts. A meeting between Jon Dienst (Engineering) and City Manager regarding specific areas for the mid -block area. It was suggested areas east of the bluffs, but there has not been an audit done on the number needed. Leisure Services is adding lighting to the entire length of the North End Neighborhood Trail. 38) Improve DBQ neighborhoods by: a) Encouraging home ownership b) Encouraging a mixed income approach to neighborhood development c) Creating (or re- creating) a sense of place through good design. All buildings using city, state or federal dollars should be required to meet these objectives and all projects should be required to meet the City's sustainability goals X These are cornerstones of Housing and Community Development philosophy; Downtown Housing Incentive Program, Washington Neighborhood Program, Historic Preservation Housing Grant Program, Historic Preservation Revolving Loan Fund all exist to encourage homeownership across income levels; Unified Development Code encourages variety of mixed use and mixed income development; design review required in Historic districts, downtown, Millwork District, and Port of Dubuque; Historic District Public Improvement Program funds available for streetscape improvements. The Assisted Housing Program had implemented a homeownership program effective April 2002. As of FYE2012, 39 FSS participants and /or Housing Choice Voucher participants have become first time homeowners. 39) Create an ordinance prohibiting the boarding of windows and doors facing streets X Ordinance to City Council February 2011 40) Develop and enforce policies consistent with the "preservation briefs" to maintain historic properties X Rejected one brief in order to require windows and doors City staff and commissioners use Technical Preservation Services guidelines, along with Architectural Guidelines Manual and the Streetscape and Landscape Guidelines Manual for Historic Districts and the Downtown Design Guidelines Manual , all of which are founded on principles outlined in the Secretary of the Interior Standards and Guidelines for the Treatment of Historic Properties 41) Increase the number of trash receptacles on the street X Measurements of existing units to be retrofitted permitting). Thirty -eight new recycling receptac have been completed. Intends es, 4 new litter receptac to place order es, and 5 new dua In December and installing in February (weather - compartment recycling/litter receptacles. 42) Increase the number of neighborhood clean -ups and educate the community on city waste disposal policies in an effort to clarify the purpose of neighborhood clean -up programs X City Channel Dubuque program created on solid waste and recycling, and clean up events program flyers have been mailed out with utility bills. Through encouragement and support of neighborhood organizations and neighborhood based non - profits, the city has actively promoted resident participation. The city has provided technical assistance and grant funding through CDBG funded Neighborhood Grant Program and Community Building Grant Program. FY11 and FY12 these grant programs provided 61 grants to community groups which engaged neighborhood residents in programs to build and improve their communities. In FY12, the city approved High Impact Service Plan developed by the volunteer coordinator position which detained a strategy for engaging volunteers in helping to meet community needs through such programs as the Love your Block Program. That funding made possible an additional 12 projects to build community throughout the city. A project funded was the Point Neighborhood for welcome baskets for new residents moving into the neighborhood. DMASWA offers free use of litter cleanup equipment to area groups to support these neighborhood clean -ups. In additional the City Clerk has issued 12 permits for neighborhood block parties in 2011 and 2012. Discounted alley carts have been distributed in the Valley View neighborhood this year. Keep Dubuque County Clean and Green citizen group focuses on education and cleanup. 43) Modify the recommendation for a juvenile curfew ordinance and focus instead on creating a parental responsibility ordinance that is modeled after successful programs that includes engaging parents and teens in prevention efforts X Through Oct. 2012, 22 parents /guardians were issued infractions for second offense violations. These submitting proof of compliance on obtaining professional letters notifying them two were resolved by one assistance. of their violation family moving from of the ordinance. Two families issued municipal the area, and the second was resolved by 44) Encourage and engage parents and youth in out -of- school -time programs and parenting classes by ensuring the programs are designed to matter to the participants X Sustainability will need to be considered due to decreasing funding stream under 21st Century grant The Every Child /Every Promise committee placed an emphasis on out of school time working with 18 partnering organizations to assess community services. In September 2011, the Out of School Time (OST) committee was formed following the award of the DCSD 21st Century Learning Grant. The grant provides for Leadership Enrichment After School Programs (LEAP). A web page was created as a resource for youth programs which provides partners opportunity to post activities available for youth. In addition to the 18 partnering organizations, there are 12 other organizations that provide youth services but are not current members of the OST. Parenting classes are offered by Helping Services of NE Iowa for middle school students and parents and the MFC had offered parenting classes previously, but were discontinued due to low participation. There are 7 other agencies identified that provide assistance, not classes, to parents and families. 45) Encouraging the DCSD to develop a meaningful intercultural competence program for students at all levels X Biggest challenge is getting to students; we're working with staff. Human Rights Department staff continues to collaborate with DCSD staff as opportunities arise; presentations in 2011 -12 included staff training and participation in Spring Wind at Hempstead High School; 2013 plans include intercultural skill building with Senior High School staff; as staff increase their skills, they will be more equipped to infuse intercultural competency into the curriculum for students. 46) Create a conduit, such as a speakers' bureau, to continue conveying accurate information to the public on crime and the perception of crime in the community. Include a broad group of informed residents on the panel and focus on reaching a broad cross - section of the community with the information X SCAC has responded to all requests received; Police Department is also sharing information. 47) Use the information from the crime & poverty study to create a formal way to continue tracking data for the community in an ongoing manner, and investigate the potential for using crime mapping software. X Installation anticipated to begin 2013 The City and County budgeted $1.3 million for new public safety software and are hoping to include mapping and citizen resources via the web. 48) Encourage the TH to run an "I'm a Dubuquer" series X Fundraising would be required to go further with the TH SCAC is sending a letter to the TH encouraging more frequent "neighbors" stories. Other media outlets being explored. TH neighbor features have been inclusive so TH is making independent efforts. SCAC will pursue efforts with NICC to work with professors in writing classes. Downtown neighborhood having speakers to get acquainted 49) Raise awareness amongst the general public and develop individual ambassadors through Intercultural Competence training, the Bridges Initiative, and similar programs, who can then talk with others about what they have learned X Last quarter 6 Circle Leaders have participated in 6 different community outreach speaking engagements or events where approx. 160 community members learned first -hand about the experience of Getting Ahead and Circles. An Intercultural Ambassadors group has been established amongst graduates of the Intercultural Leadership Workshop; group meets quarterly and includes a mix of personal development and collaboration on issues arising within organizations and within the community. Faculty who teach at the DBQ Center have created an orientation for faculty which includes Bridges info because concerned not meeting students' needs. 50) Expand the recommendation for a neighborhood watch program to include efforts to build relationships amongst residents within the neighborhood X The Washington Neighborhood Revitalization Plan includes efforts at outreach and relationship building amongst residents, as does the work of the Multicultural Family Ctr, the Neighborhood Development Specialist, and the Community Engagement Coordinator. There are currently nine active neighborhood associations. Some grant recipients for Love Your Block implemented welcoming baskets in their neighborhoods. North End group continues to do welcome baskets. Love Your Neighborhood efforts on Locust Street in May included planting flowers and clean -up. 51) Expand the emphasis on community oriented policing and consider expanding the number of non -sworn employees, including interns and volunteers, in the police department in effort to assist with COP efforts and to coordinate with other departments and organizations in the community policing effort X Seven community resource officers added as interns helping cover downtown and near north -end; civilian staff hired to conduct background checks for landlords. 52) Engage community volunteers of various races and income levels in a monthly "Days of Caring" initiative by encouraging businesses to allow volunteers to participate on work time X In addition to Days of Caring in April, the Dubuque National Service Partnership engages volunteers in Make a Difference Day and Dr. King Day of Service each year; the City's Volunteer Generation VISTA member is working to make volunteer opportunities readily accessible to the general public through an on -line portal; the Volunteer Generation Fund grant received by the City is funding a partnership designed to create a volunteer center in the community so that we can maximize the strategic use of volunteers to address community problems and to use volunteering as one way to build social capital amongst people of various backgrounds. 53) As exterior code violations are identified in neighborhoods, identify volunteers who are willing to assist with helping property owners remedy those violations, which will address the property conditions while also building relationships and a sense of X community. This may be able to be addressed in the future as part of the volunteer center efforts. 54) Encourage community -wide support of initiatives that support self - sufficiency (i.e., beyond government and the public schools), with a particular focus on existing programs: Circles, Project HOPE, Intercultural Competence Training, Every Child /Every Promise, and the work that the Colts are doing with community outreach. Engage colleges, churches, businesses X The collaborative efforts established under the Volunteer Generation Fund grant will assist us in garnering community -wide support for these efforts through the creation of a volunteer center; the efforts of Resources Unite also are helping to encourage community wide support. 55) Support economic development efforts to create opportunities X Project HOPE works to improve inter - agency collaboration and reduce policy /program barriers to service in order to connect disengaged youth and adults to education and employment opportunities. Education and Employment: Opportunity Dubuque is an initiative that meets the needs of employers and unemployed workers through a collaboration of local partners and employers who developed a pathway to employment. This initiative provided scholarships, training and direct connections to manufacturing employers for 20 unemployed individuals. This initiative boasted a 95% success rate; placing 15 workers in jobs and 4 individuals into continuing education programs. Opportunity Dubuque is expanding to train workers for more than 200 jobs in the next 3 years in the manufacturing and IT sectors. Supporting Working Families: Project HOPE partnered with Resources Unite to develop a child care service mapping project and website that helps working families connect to child care. Financial Literacy — Project HOPE supported the Earned Income Tax Credit facilitated by Operation New View which helped low- income people receive $223,961 in federal income tax refund. The Bank On program offers low and moderate income residents free or low -cost checking accounts and access to financial education which can help resident avoid costly alternative financial services enabling families to build assets. Bank On established new accounts for 55 families in 2011. 56) Connect new residents, particularly those who may not be referred by an employer, to the welcoming program at the Greater Dubuque Development Corporation X Outreach to all populations necessary Some grant recipients for Love Your Block implemented baskets. welcoming baskets in their neighborhoods. North End group continues to do welcome 57) Challenge all departments within the City to develop and maintain a model Section 8 program for a city of this size, meeting the needs of the elderly and disabled and also developing self- sufficiency for families X The Human Rights Department and the Housing and Community Development Department will be meeting in late 2012 to strategize on how best to collaborate toward this goal. 58) Expand the lighting recommendation to "Brighten up the streets and alleys at night and increase visibility for residents wherever lights are needed." X Lighting in parking ramps has been updated to a motion sensor high level lighting system. Video surveillance devices are being installed in all of the parking ramps and should be completed by fall. Emergency phones have been updated and staff has been trained on weekly testing of all safety equipment in place. 59) Emphasize hot -spot policing and focus on problem solving within those crime hotspots. X Monthly IS staff runs a Call for Service report for each patrol territory and forwards it to a Lieutenant who oversees the territory. The report details all calls for service ranging from street hazards to burglary. Each Lieutenant is required to do an analysis and submit a memo to the Chief. The report details trends and activities noted in the territory and possible corrective actions. Each Lieutenant is required to a quarterly special project aimed at problems they have identified. Through August 2012, 34 special projects were performed. 60) Publicize the owners, numbers and types of complaints /violations in the top problem properties The issue in enacting this recommendation is having a process in p ace where a property owner has exhausted all remedies available prior to publication. The risk is in publishing a property owner's name where there has not been a final "finding" of a violation. The process of correcting code violations often includes an appeal to Housing or Building code board of appeal, a certiorari law suit or a municipal infraction , and a hearing that could lead to a contempt proceeding. Many of the properties which the City receives complaints on are "unsightly" but not in violation of the code. We cannot publish the names of property owners who own unattractive properties that do not have founded violations. As this information is reviewed it is important to remember that several important initiatives and partnerships exist to impact these issues such as: • Sustainable Dubuque • Dubuque20 • Every Child Every Promise • Dubuque Works Destination for Opportunity • Washington Neighborhood Reinvestment Strategy • Newly formed Washington Neighborhood Development Corporation • Multicultural Family Center • Future Talk and others It is recognized by organizations like the Community Foundation of Greater Dubuque, the Greater Dubuque Development Corporation, the Dubuque Area Chamber of Commerce, the Dubuque Area Landlords Association, the East Central Intergovernmental Association, Every Child Every Promise, Dubuque Main Street, the Washington Neighborhood Development Corporation, Dubuque Empowerment, Dubuque Initiatives, United Way and the many social service agencies that maintaining a safe community is not just a City issue but it is a community issue. As this information is reviewed it is important to remember that several important initiatives and partnerships exist to impact these issues such as: • Sustainable Dubuque • Dubuque20 • Every Child Every Promise • Dubuque Works Destination for Opportunity • Washington Neighborhood Reinvestment Strategy • Newly formed Washington Neighborhood Development Corporation • Multicultural Family Center • Future Talk and others It is recognized by organizations like the Community Foundation of Greater Dubuque, the Greater Dubuque Development Corporation, the Dubuque Area Chamber of Commerce, the Dubuque Area Landlords Association, the East Central Intergovernmental Association, Every Child Every Promise, Dubuque Main Street, the Washington Neighborhood Development Corporation, Dubuque Empowerment, Dubuque Initiatives, United Way and the many social service agencies that maintaining a safe community is not just a City issue but it is a community issue. Safe Community Task Force Recommendations 2012 Recommendation No. Title of Memo Date to City Council 1. Reduce time between rental inspections SCTF Recommendations 1/18/2011 to 2. Do not allow property owners to receive funding unless properties are in compliance or working towards compliance. Update on the ED Dept. Implementation of SCTF recommendations 8/5/2010 3. Conduct crime study Dbq 2010 Study on Crime & Poverty Report 2/1/2011 5. Create ways to encourage people to light up their own property and surrounding public property Expansion of Washington Neighborhood Yard Lighting Initiative 11/8/2010 8. Reducing time allotted for correcting property violations Problem property maintenance Task Force 4/14/2010 9. Encourage development of planned communities through mixed -use zoning Staff Recommended Amendments to the Proposed UDC 10/19/2009 12. Direct Police to enforce noise ordinance more aggressively Safe Community Task Force Recommendations 10/12/2010 13. Direct Police to enforce traffic ordinances more aggressively Safe Community Task Force Recommendations 10/12/2010 15. SCAC recommends continued existence to monitor the implementation and progress of the recommendations. Amend Ordinance creating the SCAC to extend to December 12, 2012. 12/19/2011 17. Mandate landlords to conduct background checks Amendment to housing Code to Require Crime- Free Training, designate certain rental property owners as Priority Category, and to require tenant criminal background checks 12/27/2010 18. Establish threshold #of complaint calls that will place a problem property in priority category. Amendment to housing Code to Require Crime- Free Training, designate certain rental property owners as Priority Category, and to require tenant criminal background checks 12/27/2010 19. Tie frequency of property inspections to landlord's history of cooperation with code compliance. Amendments to Housing Code to require Crime- Free Training; designate rental property owners as priority category; and require tenant criminal background checks 12/27/2010 21. Create a data clearing house limited to verifiable and factual info that landlords/ tenants can reference 22. Develop and offer a Amendments to Housing Code to require Crime- Safe Community Task Force Recommendations 2012 training program on code enforcement and property mgmt. for landlords Free Training; designate rental property owners as priority category; and require tenant criminal background checks 12/27/2010 31. Human Relations; a. Increase tolerance and mutual understanding among diverse segments of the population. b. Implement appropriate measures that safeguard the right and opportunities of all Department Reorganization 8/10/2010 32. Develop a Neighborhood Watch Program Neighborhood Watch 12/16/2010 34. ICC training should be offered periodically to businesses and the community. SCTF Recommendation — Intercultural Training for Boards and Commission Members 12/16/2010 35. Human Rights Dept should receive continued support. Improvement level budget package to add a Community Engagement Coordinator to the Human Rights Department. Approved FY2013 Budget 3/2011 38. Improve DBQ neighborhoods Expansion of Washington Neighborhood Conservation District 12/15/2010 39. Create an ordinances prohibiting boarding of windows and doors facing streets. Board -Up Windows and Doors 2/11/2011 43. Modify the recommendation for a juvenile curfew ordinance and focus instead on creating a parental responsibility ordinance. Juvenile Curfew Recommendation Parental Responsibility Ordinance adopted 2/21/2011 3/21/2011 51. Expand the emphasis on community oriented policing including interns and volunteers in the PD to assist with COP efforts 2012 Justice Assistance Grant (JAG) Application 4/20/2012 Masterpiece on the Mississippi Dubuque Leal All- America Cily 1111 II 2012 TO: Michael C. Van Milligen, City Manager FROM: Kelly Larson, Human Rights Director SUBJECT: Implementation Status of Safe Community Task Force Recommendations Related to Human Relations, Community Engagement, and Social Capital DATE: November 28, 2012 The purpose of this memorandum is to summarize progress made toward implementing several Safe Community Task Force (SCTF) recommendations related to human relations, community engagement, and building social capital within and across neighborhoods and groups in the community. Background The SCTF recommended increased human relations efforts as a task force priority, and specifically cited the need for intercultural competence training and other educational initiatives to promote mutual understanding, community solidarity, and global citizenship (Recommendations #31, 34, 45). The SCTF also recommended that the Human Rights Department receive continued support and that the City devote resources to a human relations initiative to promote respect and understanding among residents (Recommendation #35). In addition, several SCTF recommendations related to working with residents to build a stronger sense of connection to each other and to the community across differences, increasing resident participation in community activities, and raising awareness and support for programs that have been designed to foster self- sufficiency. Specific recommendations included: 1) engaging community volunteers of various races and income levels in a monthly Days of Caring initiative by encouraging businesses to allow volunteers to participate on work time (Recommendation #52); 2) identifying volunteers willing to assist with helping property owners remedy exterior code violations while building relationships and a sense of community (Recommendation #53); 3) encouraging community -wide support of initiatives that support self- sufficiency (Recommendation #54); 4) raising awareness among the general public and developing individual ambassadors through intercultural competence training, the Bridges Initiative (now Circles Initiative), and similar programs (Recommendation #49); 5) building relationships amongst residents within neighborhoods (Recommendation #50); and 6) increasing resident participation in strategies developed by residents (Recommendation #33). Discussion The City Council has provided significant support and resources for the Human Rights Department to implement the above recommendations. In 2010, the Council approved reorganization of the Human Rights Department. Enforcement obligations under the ordinance were protected through transfer to the City Attorney's Office so that staff time within the Human Rights Department could be focused on expanding intercultural competence, conflict engagement and community building efforts. During the FY2013 budgeting process, the City Council approved a new position of Community Engagement Coordinator in the Department and re- assigned the AmeriCorps VISTA Volunteer Coordinator from the Leisure Services Department to Human Rights. Finally, the Council has approved funds to renovate the second floor of the Multicultural Family Center and permit relocation of the Human Rights Department, which will strengthen the collaborative relationship with the MFC and expand opportunities to connect community members with educational and interactive events that involve members of a variety of cultural backgrounds. Since reorganization, the Department has expanded the availability of intercultural skill building and capacity building workshops. Our intercultural skill building sessions are research based, and feedback from our sessions has been overwhelmingly positive. We now offer 5.5 hours of intercultural skills training in the spring and fall of each year for Board and Commission members and the general public. We also are offering a 32- hour Intercultural Leadership Workshop in the spring and fall each year for the general public. The graduates of the leadership course form our new Intercultural Ambassador group, which meets quarterly to continue skill development and collaborate on intercultural issues facing particular organizations or the community as a whole. In the coming year, we plan to add a Personal Leadership Course for individuals interested in expanding their personal capacity to remain actively engaged in interactions across cultural differences. We are investigating options for partnering with NICC to host some or all of our courses. We also have worked intensely with four community organizations over the past year to develop their capacity to implement intercultural competency efforts within their organizations. Inside the City organization, we offer 10.5 hours of mandatory training in intercultural skills as part of the orientation for new City staff members. We work internally with departments on intercultural skills and employee engagement activities. In FY12, we offered mini -tip sessions related to religious pluralism and prevention of harassment and bullying, and we also recruited, oriented, and trained new members to our intercultural teams that provide regular intercultural tips at management team and in the employee newsletter. New trainers from the Police Department created a communications course for new recruits integrating intercultural skills. Front line staff was trained on use of the Language Line and a community member was sponsored to attend the Interpretation and Translation Certificate Program in Des Moines in order to have a local resident on the State roster for Spanish interpreters. We also maintain a strong relationship with the University of Dubuque and the Dubuque Community School District around intercultural skill development. Staff from Hempstead and Senior High Schools have attended our intercultural leadership workshop, and Senior has now invited us to conduct intercultural skills training with their teachers and administrators in 2013. While we have been less engaged directly with students, we are aware that Hempstead High School has developed a "Respect Retreat" for all incoming ninth grade students with the goal of building a more inclusive school climate where students respect and value one another. The retreat offers a space for safe and structured dialogue about diversity and respect, and also offers student leadership opportunities for upper -class students who assist with the program. The program is in response to research that shows a positive school climate is associated with academic achievement and healthy development. In addition, staff and faculty from the University of Dubuque have attended our leadership workshop and have implemented intercultural assessment and skill building as part of the formal curriculum in the Teacher Education Department. In addition to skill building workshops, the Department has developed dialogue programs and intentional relationships with leaders within minority cultural groups in the community in order to foster mutual understanding. One dialogue program is our Speakers Bureau, which consists of gay, lesbian, bi- sexual and transgendered residents who are willing to share their stories and engage in conversations with members of the public who are interested in learning more about speakers' life experiences living in Dubuque. Another program is the Police Community Dialogue on Race which is offered once a year to small, mixed groups of police officers and African - American community members. We also have fostered intentional relationships through the development of community resource groups. These are groups of community members from minority cultural groups who are seeking culture specific support and resources, and who are seeking to better connect with one another and the community as a whole. Our work with community resource groups this year reached over 650 people. The LGBTQ Youth Network was expanded through outreach to local high schools and colleges, and the youth selected project for the year was participation in Art Gumbo. The Hispanic Community Group partnered with the Multicultural Family Center to host a Cinco de Mayo celebration and also met with various City Departments and community organizations to clarify policies and address concerns. The Black Men Coalition worked with the Community Foundation of Greater Dubuque, the Dubuque Community Y, and the Dubuque Community School District to host community workshops and training of mentors through the Dare to Be King program, and has proceeded to mentor high school aged youth. Like our intercultural skill building programs, the design of the dialogue and resource group programs is research informed, and the feedback we receive has been overwhelmingly positive. The Community Engagement Coordinator is in the process of developing an overall community engagement strategy that will focus on effective ways to connect residents to government, to one another, and to opportunities to be involved in the community. The first project the Coordinator is undertaking is a Citizen Academy, which has been funded for FY2013. The model for the Academy includes intentional fostering of relationships amongst participants, sharing of information with friends and neighbors and reporting back on those results, and an alumni program that allows for continued engagement of participants after the course has ended. The course will focus on building social capital amongst participants and also between participants and City staff, while simultaneously developing informed and engaged residents. Two additional projects that are underway focus on engaging residents with one another to carry out elements of the Washington Neighborhood Revitalization effort and to provide input on the Comiskey Park upgrades. A third project involves working with the Planning Department on ways to engage a broad cross - section of community members in the Comprehensive Planning Process. A fourth project involves a $46,953 grant to work with various community partners to strengthen our volunteer infrastructure and create a collaborative approach to volunteering in our community. These efforts will allow us to use volunteering as a way to create a sense of belonging and contribution to the community as we invite people to be part of helping solve some of our most pressing problems. While we are not proposing new monthly Days of Caring as part of this work, we will be tracking the demographics of people serving and served on a regular basis and capturing the impact that working together across those differences is having on participants. We will be offering educational experiences that help agencies and volunteers interact more comfortably across cultural differences. We will be using the Volunteer Solutions on- line system, which allows us to match volunteer skills to needs, helping to find volunteers who may have the skills to assist with home repairs and also providing residents the opportunity to easily participate in ways that they choose. As we engage volunteers, we will be raising awareness amongst the general public about the needs we are facing in our community, which will increase understanding of the depth of the challenges while simultaneously putting a human face on abstract problems. This helps us build a more connected, informed and engaged public, which is critical to the overall health of our community. We will pay particular attention to supporting the initiatives mentioned by the SCTF and capturing the ways in which volunteering or being served in those initiatives has impacted peoples' lives. Our first two pilot initiatives will involve volunteer opportunities available through Circles and the Multicultural Family Center. In the meantime, our AmeriCorps VISTA Volunteer Coordinator continues to engage residents in volunteering efforts. During the first quarter of fiscal year 2013, 418 new volunteers have been recruited, logging 150 hours. 300 volunteers engaged in a letter writing campaign for the Veteran's Freedom Fund Center as part of the 9/11 Day of Service. A $1,500 grant was obtained to fund Make a Difference Day activities in the community in October. Finally, many of the efforts designed to improve understanding across cultures are carried out by partners in the community. The Multicultural Family Center, faces & voices, and the Human Rights Commission — all of whom receive City Council funding and support - have hosted a variety of cultural events in the community. Events in 2011 and 2012 included the Dr. King Tribute Days, Mardi Gras, Taste of the World, Marshallese Constitutional Day, Juneteenth, Mexican Independence Day, Dia de la Raza, Oktoberfest, Native American Spirit Dancers, Multicultural Holiday Party, Cinco de Mayo, and the Community Barbecue. The Multicultural Family Center also brings families of different racial and ethnic backgrounds together. The number of people using the services at the Multicultural Family Center has increased each year from 1,671 in 2010, to 2,568 in 2011, to 3,241 in 2012. The demographic makeup of people using the Center is racially and ethnically diverse. The number of adult Caucasian users has ranged from 47 -49 %, and the number of Caucasian youth has ranged from 26 -28 %. Similarly, the number of adult African American users has ranged from 23 -26% and the number of African American youth users has ranged from 40 -49 %. Both adult and youth numbers for other demographic groups have consistently ranged from 11 -13% Hispanic, 1 -2% Asian, 5- 7% Pacific Islander, and 7 -9% other. Families of various backgrounds come together at the Center for family reading night, family cooking class, family art class, Halloween, movies in Comiskey Park, music in Jackson Park, Planet Patrol, Bluebird house workshops, and a variety of field trips. Classes in English, Spanish, and Marshallese also serve to bring people together across differences. Another partner in the community, the Presentation Lantern Center, celebrated its tenth anniversary in November 2012. Serving primarily immigrants, the Center offers assistance in developing life skills in a new culture and tutoring for English Language Learners and for those studying for the citizenship test. Volunteer opportunities at the Center bring a diverse group of people together around these common goals. The Center also hosts the International Speakers' Bureau, which fosters dialogue between recent immigrants or migrants to the community and longer term community residents. The City Council allocated funds toward the video used by the ISB called "Diverse Dubuque: A Focus on National Origin." We have also worked with community partners on conferences specifically designed to foster inclusion. The Multicultural Family Center, Human Rights Commission, Riverview Center, and other partners sponsored the Better Together conference and family event, which drew over 200 attendees and focused on issues particularly affecting the lesbian, gay, bi- sexual, and transgendered community. The Chamber of Commerce sponsored a Diversity Summit in 2011 and 2012. This year's conference included an afternoon session to gather input on setting a vision for a more inclusive and welcoming community in Dubuque. The Community Foundation of Greater Dubuque implemented Speak Your Peace throughout the community over the past several months, which is an awareness campaign promoting a welcoming and vibrant Dubuque community. Human Rights staff remains involved with the Chamber, Community Foundation, and other partners in creating a plan for community engagement around promoting a welcoming community. Action Requested This is an informational memo and no action is requested. RECOMMENDATION ACCOMPLISHED ONGOING/ UNDERWAY CHALLENGES 1) Reduce the time between rental inspections for problem properties X Housing Code amendment to checks, require attendance rental properties in a priority inspections; landlord notification schedule is being modified to five year period beginning January City Council December at Crime Free Multi- category resulting in system through complete the inspection 3rd 2013. 2010 to mandate housing Training, corrective efforts PD expanded. of all general background designate certain and more frequent The General inspection rental units over a 2) Do not allow property owners to X receive city, state or federal funding unless their properties are in compliance or the owner is actively working towards compliance HUD has requirements that payments are stopped and placed in abatement until the repairs have been completed or Housing Assistance Payments Contract is terminated. Housing and Community Development Department has adopted this as a policy for Date: Nov Masterpiece on the Mississippi To: Mike Van Milligen, City Manager From: Alvin Nash, Housing Director Dubuque All-AmericaCity 2012 Re: Summary of Housing recommendations from the Safe Community Advisory Committee and program update ember 28t" 201 2 Summary of Housing recommendations from the Safe Community Advisory Committee: receipt of housing rehabilitation assistance. The downtown Housing Incentive program through ED requires certification form for review by departments who enforce codes 1) Mandate that landlords conduct renter backgrounds checks, using the City's free service Background checks mandated as of July 2, 2011; total checks for FY 2012 5,836 at a cost to the City of $50,370.25; now investigating how to audit for compliance. Police Dept. requires a background check but does not mandate use of City's service. 2) Establish threshold # of complaint calls that will place a problem property in priority category. Establish policies and processes for immediate response and resolution of problems involving those properties Housing Code amendment to City Council December 2010 to mandate background checks, require attendance at Crime Free Multi- housing Training, designate certain rental properties in a priority category resulting in corrective efforts; landlord notification system through PD expanded. 3) Tie frequency of property inspections to landlord's history of cooperation with code compliance. Establish a threshold number of problem complaints that will trigger a meeting among the landlord, the tenant, and representatives of the Housing & Police Depts. Housing Code amendment to City Council December 2010 to mandate background checks, require attendance at Crime Free Multi- housing Training, designate certain rental properties in a priority category resulting in corrective efforts and more frequent inspections; landlord notification system through PD expanded. Housing code amended to include Priority Category: Property owners, managers, or licensed real estate professionals who had rental license revoked or suspended, or noncompliant with housing code orders in excess of ninety (90) days without good faith progress or extension of time / variance from housing appeals board, failed to perform tenant criminal background checks, or received a citation for a housing code violation may be designated as priority category. The designee may have their managed or owned properties put on an accelerated inspection schedule. Failure to comply may result in suspension or revocation of rental license and relocation of tenants. Crime Free Multi- housing Training attendance is required for all persons (owners / agents) who manage rental properties. Police Department conducts the class utilizing housing, fire, legal and human rights to provide beneficial information to managers. An expanded service by PD provides notification to the Landlord of service calls to property. 4) Intensify exterior code enforcement efforts. Encourage city employees across depts. To identify and report property code enforcement problems and establish ways to reward employees As of 2010, neighborhood housing inspector has inspected 800 properties in Washington Neighborhood, with 760 brought into compliance; this position plus addition of Permits Plus software has reduced inspection cycle for rental properties from 7 to 5 years; April 2010 Housing code amended to limit extensions for repairs to max of nine months, down from two years; since 2007, 29 vacant and abandoned buildings addressed with 25 left on list; Washington Neighborhood pilot program of exterior inspections implemented with voluntary compliance checklist provided to homeowner; GHHI. Meetings between Legal, Building, Housing, City Manager every 4 -6 weeks regarding problem property enforcement; Legal, Building, Housing, Planning meet on Historical Building enforcement. Cab screen interface devises have been installed in all solid waste trucks to report code violations. A Pilot program will begin in 3 trucks the end of October. A reward initiative will be considered after the pilot program. A person may be Priority Category Designated if three (3) infractions accrue in a consecutive twelve (12) month period. Their properties will be put under an accelerated inspection schedule. Additional problems may result in an intervention with tenants, landlords, police and housing officials. 3) Create a data clearing house limited to verifiable and factual information that landlords and tenants can share and reference when making their rental decisions Established effective Nov. 2011 for landlords, 11 property owners signed waivers to receive info; info reported on 36 tenants from 3 property owners. Info provided from data base once during 1st year. 4) Develop and offer frequently a training program on code enforcement and property mgmt. for all landlords. Require all landlords to attend the program; issue only temporary occupancy permits /licenses until training has been completed Housing code amended December 2010 adding mandatory attendance for landlord to attend the Crime Free Multi- housing Program. The program was expanded and offered more frequently. There were 6 Crime Free sessions held 2010 — 2012 with 376 in attendance. The training manual was updated with current ordinance requirements. The manual is also available on the City's website. The curriculum was expanded to include info and a DVD on rental code enforcement, and added resource tables for landlords sponsored by DBQ Area Landlords Assn., Four Mounds Energy Center, MFC, Utility Billing, Solid Waste, Family and Assisted Housing (FSS, Circles, Assisted Housing), and other city resources such as yard lighting initiatives, historic preservation, neighborhood assoc., DDRC, GDDC newcomers program, and Green and Healthy Homes. 5) Address community concerns about the real or perceived impact of the Section 8 program on the community by: a) Decreasing the desired number of Section 8 vouchers in the program to 900 b) Limiting voucher eligibility to Dubuque residents c) Increasing the staff capacity of the FSS program Number of utilized vouchers decreased to 900 in January 2010 to allow for improved case management; preference points for elderly, disabled, supported community living, and Dubuque residents implemented; second FSS coordinator added August 2010; Circles Initiative expanded and Circles Coach hired. Department of Housing and Urban Development has awarded the City of Dubuque a grant to support three Family Self - Sufficiency Coordinator positions. Federal Regulations do not allow limiting voucher eligibility to Dubuque residents.. The Housing Choice Voucher Program must be administered in a manner that is consistent with HUD regulations. 6) Increase public understanding of the Section 8 program Crime Free Multi Housing Training - 150+ people 3/12/2011 Assisted Housing Booth 10/13/2011 Assisted Housing Booth 11/19/2011 Assisted Housing Presentation & Booth 3/24/2012 Assisted Housing Presentation & Booth 4/12/2012 Assisted Housing Presentation & Booth Iowa Senate Human Resource Committee — 30 + people in attendance, presentation was broadcast by HR committee on You Tube 1/19/2012 Assisted Housing, Family Self- Sufficiency & Bridges Initiative City Expo 4/11/2011 Assisted Housing Booth 4/10/2012 Assisted Housing Booth Dubuque Community School District Counselors — 15 people 1/18/2012 Assisted Housing & FSS Dubuque Works Board — 15 people 5/17/2011 Circles® and FSS Loras College Advanced Marketing Class — 18 people 9/9/2011 Assisted Housing Dubuque City Council 11/21/2011 FSS and Circles® Presentation Juneteenth — 20 + people to our booth 6/16/2012 Assisted Housing Booth North End Neighborhood Resource Fair - 20+ people to our booth 9/20/2012 Assisted Housing Booth United Methodists Women's Group — 17 people 10/4/2012 Assisted Housing and Poverty in Dubuque Presentation 7) Increase participation of Section 8 residents in effective self- sufficiency programs Funding for the Family Self- Sufficiency Program Coordinator is applied for annually through HUD. To support the growth of the FSS program, the City Council approved funding for a second FSS coordinator in Aug. 2010. During that time, there were 28 household enrolled in FSS, representing 3% of the HCV population. July 2012, 100 households were enrolled in FSS program, representing 12% of the HCV population. As of Oct. 1, 2012, 92 households are enrolled in the FSS program, representing 11% of HCV households. The growth in funding allowed Housing to apply for additional funding in FY12 HUD Housing Choice Voucher Family Self- Sufficiency grant applications. Funding to support three full -time FSS Coordinators was awarded in Sept. 2012 with an effective date of January 2013; however, the City is in the process of hiring the FSS Coordinators with an earlier start date 8) Provide training to housing commissioners to increase their leadership, public relations and community building skills On March 27, 2012 Erica Haugen and Randy Gehl joined the Housing Commission Meeting to explain the social media outlets the City currently uses. The Housing Department has a Facebook page to share information regarding Assisted Housing Services. The Circles® program has a FB page dedicated to supporting Circle Leaders and the community efforts to support individuals transitioning out of poverty. www. facebook .com /DubuqueCircleslnitiative www. facebook .com /CityofDubuqueHousinq 9) Implement an exception rent Program to avoid concentrated pockets of poverty Received HUD approval to implement Feb. 2010 and have been implementing since that time. 10) Develop a stronger role for the Resident Advisory Board to encourage residents of subsidize housing to give feedback on proposed new policies and procedures and to cultivate leadership within the low income residential community In 2011, forty -three residents attended 10 Resident Advisory Board (RAB) meetings. Some of the topics discussed were Legal Aid, Chief of Police, housing inspections, Getting Ahead & Circles participation, revision of Sec. 8 Rental Assistance application, leadership activities, Leisure Services, Bank On and Homeownership opportunities. The RAB and Housing staff reviewed the application for Assisted Housing programs and reduced the application from 28 to 13 pages. The RAB met 6 times between January and September 2012, with 55 residents attending. Topics included presentations on Getting Ahead and Circles, Iowa State Extension on building credit and financial resources, revision of the Notice of Proposed Changes in Assisted Housing Program Benefits from, and instruction on how to give proper notice to move, request repairs, and request security deposit. 11) Improve DBQ neighborhoods by: a) Encouraging home ownership b) Encouraging a mixed income approach to neighborhood development c) Creating (or re- creating) a sense of place through good design. All buildings using city, state or federal dollars should be required to meet these objectives and all projects should be required to meet the City's sustainability goals These are cornerstones of Housing and Community Development philosophy; Downtown Housing Incentive Program, Washington Neighborhood Program, Historic Preservation Housing Grant Program, Historic Preservation Revolving Loan Fund all exist to encourage homeownership across income levels; Unified Development Code encourages variety of mixed use and mixed income development; design review required in Historic districts, downtown, Millwork District, and Port of Dubuque; Historic District Public Improvement Program funds available for streetscape improvements. The Assisted Housing Program had implemented a homeownership program effective April 2002. As of FYE 2012 39 FSS participants and /or Housing Choice Voucher participants have become first time homeowners. We have already started to implement and change many facets of the Housing Voucher Program - the recommendations from the Safe Community Task Force are but a beginning of substantial changes in how we manage this program. This program serves as a safety net and opportunity for veterans who served this community, senior citizens, persons who are disabled, those people who are displaced due to emergency situations and natural disasters such as floods or hurricanes and fire. It is a safety net for working poor families who want to move forward and get ahead. It will serve as a real bridge to transfer people out poverty so that poverty is not a sustained condition of the family. We need to raise the bar of expectation, accountability and responsibility to manage this program. We have changed the expectations and levels of accountability and discipline for the program as described below: The families or individuals participating in Housing Plus will be inspired and required to: • Community Services & FSS: Complete the Family Self- Sufficiency program which will develop a personal plan to move forward. Families will be required to give 1000 hours of community service somewhere in the city within a certain timeframe, allowing them to contribute to various charities and programs in the community and assisting them in executing the work they do • Personal Choice: Families will be required perform 1000 hours of training, education, and/or literary advancement • Families and individuals will be required to complete and obtain certification from the Circles program which will strengthen them and provide a personal development plan that can be used to transition their lives and raise their status • We will change the name of the program and how the program operates, connecting it to 17 of the 30 partnership organizations and initiatives that comprise sustainable Dubuque; traditionally the section 8 choice voucher program has not been identified with the sustainable Dubuque campaign. • We will concentrate on the children in our program ages 5 to 17 years old; with a particular focus on exposting them to the theory and the value of education, hard work goal setting and problem - solving. • We'II also focus and concentrate on emotional intelligence and bullying, anger management, self- esteem, respect for community values and community service. • We will expand our Orientation program from 1.5 hours to a 12 hour process to make sure that residents understand our program and that we better understand our clients. • Annual review: residents will complete an annual review with the caseworker to address progress, problems, and successes. • There will be membership into the Community Self- Sufficiency Group, which is a consortium of services under the family self - sufficiency program including the Circles program, Housing Choice case management and Bridges out of Poverty. Membership into this group will mean setting the stage at eliminating obstacles that keep people on the lower end of the income bar. • Modify all existing applications for all programs to include membership into the "Community Self- Sufficiency Group" and try to get rewards for memberships from community businesses and the education community. • Residential Training and Educational group: Bi- Monthly meeting of residents formed to discuss Bridges out of Poverty, motivational seminars, Anger Management, Emotional Intelligence and positive Communication. • We will host an annual "I have a choice" rally, at Five flags, of the 1063 Voucher holders. We will discuss and review successes, highlight new programming, and hold a job fair with recruiting by businesses. We will also have guest speakers and entertainment, art displays and creative presentations provided by residents of the program.. It has been demonstrated through almost three years of extensive study and reviews of criminal activity in the city of Dubuque that among those families who receive housing assistance there is no greater criminal activity than the general population of Dubuque. In some cases, by activity, a lower rate of criminal activity. There is no proof that we have a serious problem of crime among our section 8 residents, the biggest problem is social behavior among 10% of the population. We will use our experience to provide a professional management of programs and at the end of the day we treat everybody with fairness and hold them accountable in ways that are consistent with the general population.Over the next six months we will engage a better way of managing, and measuring, and marketing our results. Cc: Kelly Larson, Human Rights Director Masterpiece on the Mississippi TO: Michael C. Van Milligen, City Manager FROM: Marie L. Ware, Leisure Services Manager SUBJECT: Safe Community Task Force Recommendation #44 Update DATE: November 27, 2012 Dubuque knetil All- America City t l 1 1 h/ 2012 INTRODUCTION The purpose of this memo is to provide updated information regarding the Safe Community Task Force goal #44: Encourage and engage parents and youth in out of school time programs and parenting classes by ensuring the programs are designed to matter to the participants. BACKGROUND Every Child / Every Promise: The Every Child /Every Promise initiative has been present in the Dubuque community for a decade. The initiative has been under the umbrella of the Community Foundation of Greater Dubuque. The five promises of the initiative are: 1) Opportunities to serve others 2) Safe places 3) Caring adults 4) Healthy start 5) Effective education In 2010 through mid -2012 the Every Child /Every Promise committee has placed an emphasis on out of school time with participating agencies and organizations meeting to assess community services. Participants have included representation from the following: City of Dubuque Leisure Services Dubuque Community School District Carnegie Stout Public Library Dubuque Art Center Dubuque Community Y Boys' & Girls' Club of Dubuque Multicultural Family Center Washington Neighborhood Development Corp. Girl Scouts of Eastern Iowa Northeast Iowa Council Boy Scouts 1 St. Mark's Community Center ISU Extension Dubuque Dubuque Museum of Art EB Lyons / Mines of Spain Swiss Valley Nature Center/ Dubuque County Conservation National Mississippi River Museum Helping Services of Northeast Iowa Dubuque Area Labor Management Council Out of School Time Committee: A majority of these participants became involved in a newly named Out of School Time committee (former Every Child /Every Promise) following the Dubuque Community School District application for a 21st Century Learning Grant. The awarded grant provides for an after school program at Jefferson and Washington middle schools called LEAP (Leadership Enrichment After School Programs). The program began in September 2011 and the grant is a five -year award. Last year 569 middle schoolers were active in the program. The core group of the Out of School Time (OST) committee partnered in the creation of a web page that serves as a resource for youth programs. The site, www.dubuqueyouth.com went live in the fall of 2011 and provides partners the opportunity to post activities available for youth with links to each partner's own website. The site was developed and, is hosted by Matter Creative Center (formerly known as Dubuque Art Center). It is hoped that it will become the site the community uses to locate youth activities without having to know which agency provides a particular service. The OST committee created the attached spreadsheet that is a couple years old, showing youth services that are available outside the school day by some of the participating partners. It shows only agencies that responded. It is challenging for agencies to provide program details in a spreadsheet format of current offerings without the information becoming dated quickly. Additional Agencies 1 Organizations In addition to the 18 agencies /organizations that participated in the LEAP process, listed below are others that provide various youth services to the community but are not current members of the OST committee. Four Mounds Foundation Heart Program and Summer Day Camp University of Dubuque — UD for Kids Loras College Dubuque Little League Baseball Dubuque Youth Hockey Dubuque Girls' Independent League Dubuque Independent Baseball American Youth Soccer Association Dubuque Independent Football Dubuque Y Sports Association Project Hope Big Brothers /Big Sisters Parenting Opportunities: There are only a handful of agencies that specifically provide parenting classes to the community. Helping Services of Northeast Iowa currently offers two classes are year for middle school students and parents and St Marks Community Center had offered parenting classes previously, but was discontinued because of low participation numbers. The school has recently begun offering parenting related classes. Other agencies that provide assistance, not classes, to parents and families not already mentioned in this memo include: Project Concern Four Oaks Catholic Charities Empower Dubuque 2 Child Care Resource & Referral of Northeast Iowa (DHS) Getting Ahead Program Circles Program Leisure Services Specific Activities: 1. Neighborhood Recreation Program: Tony Elskamp, Recreation Program Supervisor, was hired in 2011. Through his efforts he has worked on improvements to the neighborhood recreation program targeted at children K -6th grade but also serves middle school children. a. The neighborhood programming is now incorporated into the summer brochure so children from all across the community have an awareness of programs that are free or offered at greatly reduced prices. b. Programs have been added like Going Buggy, Robotics, Unsolved Mysteries, Snack Attack, Summer Sport Camps and more. This in addition to the long- time favorites of Adventure Camp, Tot Lot /Play Lot, skateboard lessons, swim lessons and more. These programs are taught by Leisure Services staff in addition to Dubuque County ISU Extension and Four Mounds staff. c. Coordination for summer out of school time takes place between Leisure Services, St. mark's and Boys' and Girls' Club to make sure children have opportunities that don't overlap. d. A pilot is being developed at Lincoln School for specific youth programming. Tony is working with the school, kids and parents to determine their needs and wants and will begin new programming soon at the school. This will replace open gym that was not well attended. 2. After School Sports Program: The number of children participating in these programs continues to grow. The programs are offered for kids in 4th and 5th grade at their neighborhood school. Sports include football, volleyball, basketball and track. For many children it is their first introduction to sports. 1,288 children participated last year in the four sports. 3. Open Gyms: Throughout the fall and winter we offer open gyms for youth and families. These are offered as a drop -in, supervised gym where they can participate not only in gym but other organized activities by the site supervisor. 4. LEAP: Each season Leisure Services offers activities for middle schoolers through the school's 21 st Century Learning LEAP program. 5. Summer Playgrounds: Summer playgrounds are at 17 sites throughout the community. AmeriCorps members assist in staffing the sites. Several sites serve free lunch and this year breakfast was offered at Comiskey. 6. After School Programs: Five programs are offered at Audubon, Fulton, Lincoln, Marshall and Prescott. Multicultural Family Center Activities: 1. Future Talk: Young teens age 13 — 17 partake in this environmental learning / service program. They learn about the environment, job skills, and conduct service projects in Dubuque parks as well as Mines of Spain and Swiss Valley. 3 2. Teen Programs: The number of 6th — 12th graders consistently attending Teen Nights doubled this last year with an average of 22 youth attending weekly. Additionally ten high school students successfully completed our Teen Empowerment Program, which connected them with a weekly mentor as well as educational resources and opportunities to serve the community. 3. Tutoring: Tutoring was available at the Center in cooperation with Dubuque Community School District. 4. Cultural and Family Events: These events are very popular at the Center and always held out of school time. Cultural events include martin Luther King Jr. Day, Taste of the World, Cinco de Mayo, Marshallese Constitution Day, Juneteenth, Dia de Las Americas, Native Spirit Dancers, and the Multicultural Holiday Party. Family activities included family cooking class, family art night, family reading night, movies in Comiskey Park and Music in Jackson Park. 5. After School Programs: These programs included healthy start, Cub Scouts, Mexican Folkloric Dance, fashion show and African American Museum programs. As you see by this list there are many offerings for out of school time both after school and in the Summer offered by Leisure Services and the Multicultural Family Center. This is not an all inclusive list but gives you a sense of offerings. DISCUSSION With over 30 agencies and organizations listed in this memo that provided youth services and some family services, and probably others not listed, it shows the Safe Community goal is being met but not to what degree. As you can see many of these agencies and organizations are partnering on efforts. Each agency has its own mission and goals with services they determine are important for them to provide. Many of these entities provide parental involvement, family activities and some provide parenting skill classes, but these types of classes are challenging to recruit the parents to participate and thus have been minimally offered from our research. In Leisure Services we are constantly evaluating what we offer and new directions for us to explore and bring to the community. RECOMMENDATION This memo is for informational purposes. MLW:et copy Kelly Larson, Human Rights Manager attachment 4 Organization Name Director AddresslPhone/Web Elementary School nearest to your facility Transportation p Available Offer Flexible 'Drop p off /Pick Up times p Allows participation other programs Offers Different Skill levels /Pro ression g Age A g Appropriate levels of activities Offer Meal /Snack School Year Hrs of Operation Summer Hrs of Operation Staff:Youth Ratio Cost Income sliding fee scale Catergories of Programs(e.g. Acedemics, Athletics, Mentoring, Assitance) Age Served How many kids fo you serve currently? What's capacity of programs? Leisure Services Janna Beau 2200 Bunker Hill Road Dubuque IA 52001 www.cityofdubuque.org Afterschool Program - Prescott, Audubon, Fulton, Lincoln, Marshall No Yes Yes Yes Yes Yes 2 Hours after school 7:01 Free Physical, Arts & Crafts, Mentoring K -3 150 30 per site Janna Beau Swimming Lesson- Hempstead No No N/A Yes Yes No Wed pm /Sat am 6:1 for lessons $17 Physical /Skill 6 -Adult 75 Open Swim - Hempstead No Yes Yes Yes No Sunday Afternoon Varies .50 -$1.25 Physical /Skill all N/A Steve Kiebel After school sports- 13 public schools No Yes Yes Yes Yes No 90 min After school 12:01 13 Physical 4th -5th 1030 50 per site Steve Kiebel Open Gym Prescott, Lincoln, Audubon No Yes Yes Yes Yes No Saturday Am & Pm Varies Free Physical 1200 No Capacity Gary Reid Summer Playgrounds Prescott, Marshall, Lincoln, Hoover, Eisenhower, A A 1 No Yes Yes Yes Yes Lunch at Marshall & Prescott Summer Months 9- 12/6 -9 for 8 weeks Varies Free Physical /Arts & Crafts 2300 No Capacity Janna Beau Prescott No No N/A Yes Yes No Tuesday Evenings 15:01 $2 /session Physical /Skill K -5 30 No Capacity Carnegie -Stout Public Library Danielle Day, Youth Services Manager 360 W 11th Street Prescott On Bus Route M -W 9 -9 Th 1 -9 Sat 9-5 Sun 1 -5 Yes Yes Some programs All Year M -W 9 -9 Th 1 -9 Sat 9-5 Sun 1 -5 FREE No Educational Entertainment ALL Depends I Boys & Girls Club Brian Meyer 1299 Locust St. (563)585 -0599 (Club) (563)582 -4122 (Office) Prescott No Yes ? Yes Yes Daily Meal 3:00 -8:00 M -F 10:00 - 3:00 Saturday 11:00 -3:00 M -F Varies with Dept and program $10.00 scholarships available Educational, Recreational, Physical, Arts, 1st grade thru HS Core Kids 300 Depending upon Program Dbq Musuem of Art Margaret Buhr 701 Locust Street (563)557 -1851 www.dbqart.com NO NO Yes Yes Yes No Afterschool programs 6 weeks 4 times a year also offer Student Tours 1:12 $50.00 Art (Creative Thinking, Public Speaking, Fundamentals) Ages 6 -12 Dubuque Art Center Jordan DeGree 210 West 1st Street Dubuque, IA 52001 563- 556 -0117 www.dbgartcenter.org Bryant & Prescott No No Yes Yes Yes No 7 -Apr 3 -Sep 10 -Jan 1st Session Free, then $20 per gessinn Yes Arts (visual, musical, literary, etc) 17 -Jun 250+ Varies by season nsion and Outreach - D Katie Peterson 14858 West Ridge Lane, Suite 2 Dubuque, Iowa 52003 No No Yes Yes Yes Some NA NA 1:10 Depends on the program Educational Programming ALL 450+ Varies Organization Name Director Address /PhoneNVeb Elementary School nearest to your facility Transportation Available Offer Flexible Drop off /Pick Up times Allows participation other programs Offers Different Skill levels /Progression Age Appropriate levels of activities Offer Meal /Snack School Year Hrs of Operation Summer Hrs of Operation Staff:Youth Ratio Cost Income sliding fee scale Catergories of Programs(e.g. Acedemics, Athletics, Mentoring, Homework Assitance) Age Served How many kids fo you serve currently? Wha£s capacity of programs? Multicultural Family Center Tara Velez 1157 Central Ave 563 - 582 -3681 www.mfcdbq.org Prescott No, only for some fieldtrips Elementary aged youth can be dropped off or picked up between 3:30 -5pm during the school year and 3 -5pm during the summer. Middle and High school aged youth have more flexibility ? Yes Yes Snack offered daily for youth in after - school programs, meals offered for most family and cultural programs Sept -May Mon - Friday Noon -8pm & Sat 9am- Noon lune -Aug Mon- Friday llam -7pm & Saturday 9 -12 1:04 Free Free Family Programming, Cultural Programming, Homework Help, Recreational, Arts & Cultures, Educational, Network Opportunities, Language Services youth 5 -18 and adults 600 25 for youth programs and 35 for family programs and 125 for cultural events St. Mark Community y Center Sister Inez Turnmeyer 1201 Locust Street, Dbq, IA q 52001 Fulton NO Yes NO Before School Care Gr. K -5 No 7 to 8:30 a.m. No 1 -7 orl/ 8 $1.00 per day Scholarships available Morning child care for parents who go to work early, homework help, reading and educational games 5 toll 18 20 Audubon No Yes NO Before School Care Gr. K -5 No 6:45 to 8:15 a.m. No 1/7 or 1/8 $1.00 a day Scholarships available Morning child care for parents who go to work early, homework help, reading and educational games 5 toll 22 25 Audubon No Yes Yes Yes - we take kids where they are and help them go forward Gr. K -5 Yes- Snack 3 -6 p.m. Wed. 1 -6 Early out for schools No 1 to 5 $1.00 per day Scholarships available Kids Connection - acedemics, tutoring, montoring, homeowork help, enrichment activities, field trips 5 to 11 33 30 Prescott No Yes No Before School Care Gr. K -5 No 6:45 -8:30 a.m. No 1/7 or 1/8 $1.00 per day Scholarships available Morning child care for parents who go to work early, homework help, reading and educational games 5 to 11 20 25 • Marshall No Yes No Before School Care Gr K -5 No 6:30 to 8:15 a.m. No 1/7 or 1/8 $1.00 per day Scholarships available Morning child care for parents who go to work early, homework help, reading and educational games 5 to 11 36 also have a waiting list of 8 more 30 Marshall No Yes Yes Yes - we take kids where they are and help them go forward Gr. K -3 Yes- Snack 3 -6 p.m. Wed 1 -6 No 1 to 5 $1.00 per day Scholarships available Kids Connection- acedemics, tutoring, montoring, homeowork help, enrichment activities, field trips 5 to 8 37 30 Marshall No Yes Yes Yes - we take kids where they are and help them go forward Gr. 4-5 Yes- Snack 3-6 p.m. Wed 1 -6 No 1 to 5 $1.00 per day Scholarships available Moving Up- Transition from Elementary to Middle school - academics, tutoring, mentoring, homework help, enrichment activites, field trips 9 to 11 14 20 Lincoln No Yes Yes Yes - we take kids where they are and help them go forward Gr. K -3 Yes- Snack 3 -6 p.m. Wed 1 -6 No 1 to 5 $1.00 per day Scholarships available Kids Connection- acedemics, tutoring, montoring, homeowork help, enrichment activities, field trips 5 to 8 16 25 Lincoln No Yes Yes Yes - we take kids where they are and help them go forward Gr. 4-5 Yes- Snack 3 -6 p.m. Wed 1 -6 No 1 to 5 $1.00 per day Scholarships available Moving Up- Transition from Elementary to Middle school - academics, tutoring, mentoring, homework help, enrichment activites, field trips 9 to 11 17 20 All public & parochial students No No NO Try to provide a wide range of activities for the different ages of students Kids going into Grades 1 to 5 Yes- Meal & Snack 11 a.m. to 4 p.m. YES 1 to 8 $15.00 a week Scholarships available Summer Fun 2011- enrichment activities, that focus on reading and math plus field trips 6 to 12 Always get our quota 75 Have 288 Quota 300 Waiiting list- 6 Total 294 THE CITY OF DUB TE MEMORANDUM Masterpiece on the Mississippi November 27, 2012 TO: Michael C. Van Milligen City Manager FR: Mark M. Dalsing Chief of Police RE: Safe Community Task Force Recommendations INTRODUCTION This memorandum will briefly address the Dubuque Police Department's response to the recommendations made by the Safe Community Task Force. BACKGROUND A community forum in September 2009 led to the creation of a "Safe Community Task Force." Recommendations were developed by the Task Force and subcommittees over 17 months and 35 meetings and submitted to the City Council between January 2010 and March 2011. A Safe Community Committee was created by Council to oversee the implementation of the recommendations and was scheduled to run through 2011. The committee was allowed by Council to continue through 2012. As calendar year 2012 comes to a close, the recommendations are again being reviewed and presented to council. The Dubuque Police Department's involvement in the recommendations has been as follows: 3) Conduct crime study - Northern Illinois University Center for Governmental Studies completed a study on Crime and Poverty in Dubuque, which was released in January 2011. 4) Allow the Task force to act as a conduit for accurate information to public - Police Department provided any /all information requested to the Task Force and subsequent Committee throughout the process, and attends all Committee meetings. The police department has participated in several interviews and public presentations with Task Force and Committee members when requested. 6) Install surveillance cameras in high crime areas in public places — While the purchase and installation of cameras generally falls under other departments, the police department has actively participated in assessments of areas for camera use. The expansion of the camera systems will require budget additions over the next several years. Since this recommendation was made, multiple cameras were added, including but not limited to: 10th & Central Ramp — 58 cameras installed; Locust Ramp — 32 cameras; 5th Street Ramp — 36 cameras (half are currently installed); 4th Street Ramp — 27 cameras ordered and not yet installed; Iowa Street Ramp — 30 cameras ordered and not yet installed; Peosta Channel — 1 camera; SW Arterial — 1 camera; Federal Building — 9 cameras; Salt pile — 2 cameras; Comisky Park — 4 cameras; Library Parking lot — 1 camera; WRRC — 1 camera; Landfill — 1 camera and 4 more quoted; City Hall — 1 camera; Annex — 1 camera. Additionally, camera installation is planned for the Millwork District, Intermodal facility, City Hall and City Hall Annex. All fixed route buses, mini buses and trolleys have audio /visual cameras, and all drivers have been trained on how to use the cameras. 7) Install 911 emergency kiosks - While the purchase and installation of kiosks generally falls under other departments, the police department has actively participated in assessments of areas for kiosk placement. The expansion of the kiosk systems will require budget additions over the next several years. Kiosks have been installed in the Millwork District and are planned for Comiskey Park, Bee Branch, and Millwork District. These are in addition to kiosks already installed in the Ice Harbor area as well as at various private businesses and institutions. 10) Develop and implement a juvenile curfew ordinance to use as a tool to help reduce crime — This recommendation was eliminated and replaced by recommendation #43. 11) Provide additional resources for the Community Oriented Policing (COP) Program — Since 2006, the Community Policing Division was upgraded from one corporal and three officers to a captain, lieutenant, and four corporals in the original section; the addition of a Housing Corporal, and transfer of the School Resource Officers (SRO) from the investigative division to Community Policing. Additionally a total of seven grant funded Community Resource Officers were utilized in 2011 and 2012 to help cover downtown and near north -end territories. Territory Accountability Design places responsibility on all supervisors for assigned territories and are reported to Community Policing. 12) Direct Police Department to enforce noise ordinances more aggressively — vehicle noise enforcement has been a priority for the department since the implementation of the recommendation. 2010 saw a 50% increase in enforcement and 2011's 638 enforcements was double 2010. Through August 2012 we are running about 30% less than 2011's record year, but are still far above 2010 and previous years. Also in 2012, a media release was issued March advising of all State and City ordinances on noise, and to alert motorists that the department would continue enforcement. In the spring of 2012, the City Ordinance on vehicle noise was amended to include additional language to better alert motorists of what constitutes a violation. 13) Direct Police Dept to enforce traffic ordinances more aggressively — Traffic enforcement continues to be a major emphasis for the department and through August 2012, officers have taken enforcement on 8180 violations, which is less than a 2% drop from 2011, a record year for enforcement numbers. Additionally, there were 16 special enforcement programs as well as regularly scheduled traffic projects funded the Governor's Traffic Safety Bureau. A great amount of time was spent in late 2011 and the first half of 2012 was spent working on an Automated Traffic Enforcement program. An RFP was released, vendors reviewed and the implementation process began. First reading of the ordinance passed summer of 2012. Project was tabled indefinitely by the City Council at the second reading. 14) Give the SCTF and Police Dept. the opportunity to respond to the crime study report and recommendations Police Department involved throughout study - The study was presented to SCTF and general public through public meetings and presentations. As a result, the SCTF made additional recommendations ( #43 - #60). 15) The SCTF recommends its continued existence to monitor the implementation and progress of its recommendations through quarterly progress reports from city staff, and special meetings as necessary. The SCTF further recommends that the City Council consider creation of a Safe Community Commission — The Safe Community Advisory Committee was established by ordinance for one calendar year (2011), then continued by City Council for second calendar year (2012) 16) Support landlords in evicting problem tenants for cause — The police department automatically notifies landlords of calls for service to their properties based on 40 different types of violations. All personnel are also available to testify at eviction proceedings if requested by a landlord. 17) Mandate that landlords conduct renter backgrounds checks, using the City's free service — Background checks were mandatory by ordinance as of July 2, 2011. There were a total of 5,836 checks done in FY12 at a cost to the City of $50,370.25. Through the first four months of FY13, 2135 checks have been conducted (534 per month). During the first year of background checks the City was contracted with RSI for $8 checks. Beginning in FY13 the price was reduced to $6 per check with a potential to go to $5 depending on the volume. Staff is now investigating how to audit landlords for compliance. While the City requires a background check by ordinance, it does not mandate use of City's service as the original recommendation stated. 21) Create a data clearing house limited to verifiable and factual information that landlords and tenants can share and reference when making their rental decisions — The database was established in November 2011 for landlords to use. It was presented to the Dubuque Area Landlord's Association and the information is available on the City's website. To date, 12 property owners have signed waivers to receive info and 36 tenants have had information filed on them by 3 property owners. 22) Develop and offer frequently a training program on code enforcement and property management for all landlords. Require all landlords to attend the program; issue only temporary occupancy permits /licenses until training has been completed — the Housing code was amended in December 2010 requiring landlords to attend the Crime Free Multi- housing Program. The program was expanded and offered more frequently. There were 6 Crime Free sessions held 2010 — 2012 with 376 in attendance. The training manual was updated with current ordinance requirements. The manual is also available on the City's website. The curriculum was expanded to include info and a DVD on rental code enforcement. 32) Develop a Neighborhood Watch Program Numerous attempts by Police Department to engage residents as leaders — A great amount of time was spent on this recommendation in late 2010 and into 2011. Numerous presentations were made to neighborhood associations and less formal neighborhood groups and the availability of NW was advertised in the media and on the City's website. While several groups expressed an interest in a Neighborhood Watch, no group was willing to undertake the requirements of a formal Neighborhood Watch program. While the formal Neighborhood Watch was not implemented in any neighborhoods, many have informal organizations already in place and the Dubuque Police Department will continue to work with them and support their efforts. Should a neighborhood request to formally enter into NW, the department will assist them in the efforts. 43) Modify the recommendation for a juvenile curfew ordinance and focus instead on creating a parental responsibility ordinance that is modeled after successful programs that include engaging parents and teens in prevention efforts — Through October 2012, 22 parents /guardians were issued letters notifying them of their violation of the ordinance. Two families issued municipal infractions for second offense violations. These two were resolved by one family moving from the area, and the second was resolved by submitting proof of compliance on obtaining professional assistance for the family. 47) Use the information from the crime and poverty study to create a formal way to continue tracking data for the community in an ongoing manner, and investigate the potential for using crime mapping software — The City and County began budgeting for new public safety software in FY12 to replace outdated software. This $1.3 million software investment will be the backbone for all public safety in Dubuque County including all 911, fire and law enforcement records. A couple of the key components with the new software will be the ability for agencies to map crime data, and the ability of citizens to access certain crime data via the Internet. 51) Expand the emphasis on community- oriented policing and consider expanding the number of non -sworn employees, including interns and volunteers, in the Police Department in effort to assist with Community- Oriented Policing (COP) efforts and to coordinate with other departments and organizations in the community policing effort — Seven grant funded Community Resource Officers were utilized in 2011 and 2012 to help cover downtown and near north -end territories and a part -time civilian staff member was hired to conduct the mandatory background checks for landlords. ACTION REQUESTED This is an informational memo and no further action is requested. Safe Community Task Force Crime Statistics Handout PART I CRIMES CALENDAR YEAR 2002 -2012 Performance Measures CY02 CY03 CY04 CY05 CY06 CY07 CY08 CY09 CY10 CY11 CY12* No. of Crimes Against Persons 117 109 95 118 121 149 122 118 99 127 85 Murder 1 1 1 1 0 1 0 2 1 1 1 Sexual Assault 65 52 41 48 61 72 54 43 38 43 32 Robbery 13 20 12 14 19 40 31 35 36 33 19 Aggravated Assault* 38 36 41 55 41 36 37 38 24 47 33 Number of Crimes Against Property 2,175 1,999 2,119 1,996 2,084 2,327 2,284 2,067 2,038 1,913 1,690 Burglary 454 422 464 437 501 669 523 519 503 455 484 Burglary to Motor Vehicle 308 389 389 276 370 366 510 420 399 406 254 Theft 1,264 1,185 1,176 1,239 1,151 1,229 1,185 1,072 1,102 1,020 926 Theft of Motor Vehicle 111 84 90 44 62 63 63 56 34 32 26 Total 2,292 2,108 2,214 2,114 2,205 2,476 2,406 2,185 2,137 2,040 1,775 = Highlight indicates Peak Year * CY12 data is from 01/01/2012 through 10/31/2012 * For aggravated assaults, calendar year (CY) 2010 incorporates a correction in the method for reporting Aggravated Assaults to the Uniform Crime Reports (UCR) to comply with the Federal UCR rules. The former reporting method would have shown 53 aggravated assaults. The 29 assault difference are now classified as simple assaults. Correction of this error was not done for the years prior to 2010, so those numbers are overstated. Crime Rate 1,200 1,000 800 600 400 200 0 2004 -2009 Average UCR Part I Crimes (plus Simple Assaults): Rates per 10,000 Population UCR = Uniform Crime Report 1,044 1,003 1 835 690 Qe CP ae P 671 1 64 624 552 tPt cP 425 406 372 LI I o ` a mo" a�' o1* Dubuque is the 411h safest city in Iowa, which USA Today named the 9th most peaceful state. The average of the other large cities is 21% higher than Dubuque's and the highest city (Council Bluffs) is 89% higher than Dubuque. The lowest city (West Des Moines) is 32% lower than Dubuque. Data source: 2010 Quantitative Research Study on Crime and Poverty in Dubuque, Northern Illinois University Center for Governmental Studies All Dubuque Arrests: 12/1/09 —11 /25/12 Jo Daviess Co.: 1.8% (297) IL Res. Other Than Jo Daviess: 3.1% (501) Grant Co.: 1.6% (258) WI Res. Other Th:n Elm St. Facility: Grant Co.: ,_1.1 %(186) 1.3% (215) State Other Than IA, IL, or WI: 1.5% (243) IA Residence Other Than DBQ: 5.4% (884) No Permanent Address: 4.7% (769) Section 8 Rental: 4.7% (768) including: Authorized Section 8 Participants: 3.5% (575) and Unauthorized Section 8 Arrests: 1.2% (193) DBQ Co. Not in City Limits: 11.3% (1840) Non - Section 8 Rental: 40.0% (6506) Private Residence: 23.4% (3815) Total Arrests = 16282 Iowa Named Ninth -Most Peaceful State The first -ever ranking of peace in the USA finds the nation overall is the most peaceful since 1995. Maine was ranked as the most peaceful state and Louisiana the least. The rankings are drawn up by the Institute for Economics and Peace, an international researcher that also issues a yearly Global Peace Index. The index, which defines peace as the absence of violence," looks at a set of five indicators, including homicide rates, violent crimes, percentage ofthe population in jail, number of police officers and availability of small arms (per 100,000 people) to rank the states. The data are drawn from the Bureau of Justice Statistics, FBI and Centers for Disease Control and Prevention. On that basis, the institute finds that peace in the USA improved by 8% from 1995 to 2009. It notes a significant correlation between a state's level of peace and its economic opportunity, education and health but finds peacefulness is politically neutral -- neither Republican nor Democratic states have an advantage. The most peaceful states: 1. Maine; 2. New Hampshire; 3. Vermont; 4. Minnesota; 5. North Dakota; 6. Utah; 7. Massachusetts; 8. Rhode Island; 9. Iowa; 10. Washington. From USA Today, April 6, 2011 Data Source: Dubuque Police Department Masterpiece on the Mississippi TO: Michael Van Milligen, City Mana FROM: Gus Psihoyos, City Engineer DATE: November 28, 2012 RE: #37 Street Lights INTRODUCTION e Dubuque All- America cnr I 'sl 2012 This memo is in response to your request for further details on the Safe Community Task Force issue relative to street lighting in the various areas of the city. DISCUSSION In a November 29, 2007 memo, City Engineering identified options with costs for lighting improvements in the Washington Neighborhood. The approved options have been completed and include: Washington Neighborhood: • 38 mid -block (alley) lights added in the Washington Neighborhood bounded by 11th to 22nd and Elm to Central. This was accomplished by September 2009. • Changing street lights in the Washington Neighborhood area from 70 to 100 watt completed in 2009. • Yard Lighting Initiative Offer through Building Services for front/back yard lighting. (This offer has had minimal usage, only around 10 properties since the 2008 offer) — this is also offered city wide. City Wide • Changing street lights from 70 to 100 watt as they need maintenance or replacement One of the options offered in the November 29, 2007 memo was to add mid -block lights to the north /south streets in the Washington Neighborhood, but was not recommended due to budget and policy concerns. Since that time the areas of 22nd -27th Elm to Centra1;27th -32nd Jackson to Pinard; North of 32nd; Jefferson Jr. High area; Thomas Place - Garfield- Johnson - Stanton; and Xavier area were reviewed for potential street and alley lighting additions. As was the case in 2007 the budget/policy concerns are still valid. Costs for the Washington Neighborhood and the additional areas above (130 street and 88 alley) would well exceed $40,000 per year for the pole and fixture. This does not include the metering, underground service and installation associated which could add $7,500 to $9,000 per location. As stated in the 2007 memo the City's policy for street lighting is for lighting public street intersections, critical paths or conflict areas, and only adding mid -block lights where the block length exceeds 600 feet. Variances from the City's lighting policy and standards are considered for those areas where it will contribute substantially to the efficiency, safety and comfort of vehicular or pedestrian movements. Also considered in the variance reviews are traffic volumes, accident rates, speed, roadway geometry, type and density of development. In addition to not meeting city standards and policies, negative reactions from citizens include not: wanting the lights shining in their bedroom windows; the pole in front of their property; agreement of all abutting owners. Recommendations to citizens relative to lighting issues have included the use of the yard lighting initiative, contacting landlords about installing motion /flood lights, use of porch lights, contacting Alliant about adding private security lighting. ACTION REQUESTED This memorandum is for informational purposes. If you wish any additional information or would like us to look at other options you may have please advise. cc: Dave Ness, CE Jon Dienst, CE Kelly Larson, Human Rights Director Jane Smith, EAII F: \JANE SMITH \Traffic 2 RECOMMENDATION ACCOMPLISHED ONGOING/ UNDERWAY CHALLENGES 1) Reduce the time between rental inspections for problem properties Housing Code amendment to City Council December 2010 to mandate background checks, require attendance at Crime Free Multi- housing Training, designate certain rental properties in a priority category resulting in corrective efforts and more frequent inspections; landlord notification system through PD expanded. 2) Do not allow property owners to receive city, state or federal funding unless their properties are in compliance or the owner is actively working towards compliance HUD has requirements that payments are stopped and placed in abatement until the repairs have been completed. Housing and Community Development Department has adopted this as a policy for receipt of housing rehabilitation assistance. The downtown Housing Incentive program through ED requires certification form for review by departments who enforce codes 3) Conduct crime study Northern Illinois University Center for Governmental Studies completed 2010 Study on Crime and Poverty in Dubuque 4) Allow the Task Force to act as a conduit for accurate information to the public Police Department provided information as requested throughout this process; City forwards invitations to speak to TF /SCAC members as received; several engagements have been held 5) Create ways to encourage people to light up their own property and surrounding public property New street lights at all 38 possible alley street locations from 12`h to 20`h Streets in the Washington Neighborhood have been installed; 10 households utilized the incentive program developed to encourage additional home -owner installations. 6) Install surveillance cameras in high crime areas in public places Cost and feasibility concerns: real -time monitoring, as- needed or recorded; individual privacy vs. government rights Cameras added 2010 -2012: 10th & Central — Street Ramp — 27 — order placed not yet installed; Arterial — 1; Federal Building — 9; Salt pile — 2; City Hall — 1; Annex— 1. Installation planned ramp in Millwork District. All fixed route buses, mini buses and trolleys cameras. Staff /drivers /dispatch meet monthly 58 cameras installed; Iowa Street Ramp Comisky Park — 4; Library for: Millwork District; have audio /visual cameras, regarding crisis intervention. Locust Ramp — 32; — 30 — order placed Parking lot Intermodal; WRRC; and all drivers 5th Street Ramp — 36 half are installed; 4th not yet installed; Peosta Channel —1; SW — 1; WRRC— 1; Landfill —1 and 4 more quoted; City Hall; City Hall Annex; and new parking have been trained on how to use the 7) Install 911 emergency kiosks Cost and feasibility concerns: existing kiosks 122 calls over four years, majority hang -ups, only a handful categorized as emergency by 911 Center. Installation of 911 emergency kiosks: Comiskey— not yet installed. Bee Branch — 6 to be installed (Deron); Millwork District— 3 installed (Jon D.) 8) Reducing the time allotted for correcting property violations from the current 2yrs Housing code amended April 2010 to reduce time allowed by Housing Inspector and Appeals Board to no more than 9 months 9) Encourage development of planned communities through mixed -use zoning Unified Development Code promotes mixed use and development, allows residential zoning mixes, upper story housing in office, commercial and industrial districts; City Building Codes accommodate mixed development as well 10) Develop & implement a juvenile curfew ordinance to use as a tool to help reduce crime. Research utility, efficacy and enforcement issues, taking the following suggestions into consideration: a) The police department would not conduct curfew sweeps of the community b) There would be designated and staffed location to hold juveniles who violate the curfew. Contact with parents or a responsible adult would not be handled by police. (It is critical to keep the officers on the street and not deploy them as babysitters). Penalties for curfew violations could include fines, community service requirements and parenting classes Recommendation modified (see #43) based on additional information including Legal review and NIU study 11) Provide additional resources for the Community Policing Program Six community resource officers added as interns helping cover downtown and near north -end (also serving as feeder program for hiring); current staffing is captain, four corporals, three traffic officers, three school resource officers; philosophy is throughout department; Territory Accountability Design places responsibility on all supervisors for their territories. 12) Direct Police Dept to enforce noise ordinances more aggressively The Department continues its efforts at vehicle noise reduction in 2012. A media release was issued March 2012 advising of all State and City ordinances on noise, and to alert motorists that the department would continue enforcement. Spring of 2012, the City Ordinance on vehicle noise was amended to include additional language to better alert motorists of what constitutes a violation. Through August 2012, staff has taken enforcement action on 287 vehicle noise violations. While a 32% reduction over the record enforcement number of 2011, it is 37% higher than 2010, which mirrored previous years' averages. 13) Direct Police Dept to enforce traffic ordinances more aggressively Much of late 2011 and the first half of 2012 was spent working on an Automated Traffic Enforcement program. An RFP was released, vendors reviewed and the implementation process began. First reading of the ordinance passed summer of 2012. Project was tabled indefinitely by the City Council at the second reading. Traffic enforcement continues to be a major emphasis for the department and through August 2012, officers have taken enforcement on 8180 violations, which is less than a 2% drop from 2011, also a record year for enforcement numbers. Additionally, there were 16 special enforcement programs as well as regularly scheduled traffic projects funded the Governor's Traffic Safety Bureau. 14) Give the SCTF & Police Dept the opportunity to respond to the NIU crime study report and recommendations Police Department involved throughout study; study presented to SCTF and general public through public meeting and presentation; SCTF made additional recommendations as a result ( #43 - #60) 15) The SCTF recommends its continued existence to monitor the implementation and progress of its recommendations through quarterly progress reports from city staff, and special meetings as necessary. The SCTF further recommends that the City Council consider creation of a Safe Community Commission Safe Community Advisory Committee established by ordinance for one calendar year (2011), then continued by City Council for second calendar year (2012) 16) Support landlords in evicting problem tenants for cause Housing & Community Development Department supports landlords by sharing information, testifying, performing inspections; Police Dept. notifies landlords of issues with tenants, notifications expanded to include 40 different types of violations. 17) Mandate that landlords conduct renter backgrounds checks, using the City's free service Background checks mandated as of July 2, 2011; total checks for FY 2012 5,836 at a cost to the City of $50,370.25; now investigating how to audit for compliance 18) Establish threshold # of complaint calls that will place a problem property in priority category. Establish policies and processes for immediate response and resolution of problems involving those properties Housing Code amendment to City Council December 2010 to mandate background checks, require attendance at Crime Free Multi- housing Training, designate certain rental properties in a priority category resulting in corrective efforts; landlord notification system through PD expanded. 19) Tie frequency of property inspections to landlord's history of cooperation with code compliance. Establish a threshold number of problem complaints that will trigger a meeting among the landlord, the tenant, and representatives o the Housing & Police Depts. Housing Code amendment to City Council December 2010 to mandate background checks, require attendance at Crime Free Multi- housing Training, designate certain rental properties in a priority category resulting in corrective efforts and more frequent inspections; landlord notification system through PD expanded. 20) Intensify exterior code enforcement efforts. Encourage city employees across depts. To identify and report property code enforcement problems and establish ways to reward employees Insufficient staff to duplicate neighborhood housing inspector's intensive efforts throughout community As of 2010, neighborhood housing inspector has position plus addition of Permits Plus software has amended to limit extensions for repairs to max of with 25 left on list; Washington Neighborhood pilot to homeowner; GHHI. Meetings between Legal, Legal, Building, Housing, Planning meet on Historical trucks to report code violations. A Pilot program program. inspected 800 properties reduced inspection cycle nine months, down from program of exterior Building, Housing, City Manager Building enforcement. will begin in 3 trucks the in Washington Neighborhood, for rental properties two years; since inspections implemented every 4 -6 Cab screen interface end of October. A with 760 brought into compliance; this from 7 to 5 years; April 2010 Housing code 2007, 29 vacant and abandoned buildings addressed with voluntary compliance checklist provided weeks regarding problem property enforcement; devises have been installed in all solid waste reward initiative will be considered after the pilot 21) Create a data clearing house limited to verifiable and factual information that landlords and tenants can share and reference when making their rental decisions Established effective Nov. 2011 for landlords, 11 owners. Info provided from data base once during property owners signed 1s` year. waivers to receive info; info reported on 36 tenants from 3 property 22) Develop and offer frequently a training program on code enforcement and property mgmt for all landlords. Require all landlords to attend the program; issue only temporary occupancy permits /licenses until training has been completed Housing code amended December 2010 adding mandatory attendance for landlord to attend the Crime Free Multi- housing Program. The program was expanded and offered more frequently. There were 6 Crime Free sessions held 2010 — 2012 with 376 in attendance. The training manual was updated with current ordinance requirements. The manual is also available on the City's website. The curriculum was expanded to include info and a DVD on rental code enforcement, and added resource tables for landlords sponsored by DBQArea Landlords Assn., Four Mounds Energy Center, MFC, Utility Billing, Solid Waste, Housing (FSS, Bridges, Section 8), and other city resources such as yard lighting initiatives, historic preservation, neighborhood assoc., DDRC, GDDC newcomers program, and Green and Healthy Homes. 23) Address community concerns about the real or perceived impact of the Section 8 program on the community by: a) Decreasing the desired number of Section 8 vouchers in the program to 900 b) Limiting voucher eligibility to Dubuque residents c) Increasing the staff capacity of the FSS program Number of vouchers decreased to 900; preference points for elderly, disabled, supported community living, and Dubuque residents implemented; second FSS coordinator added August 2010; Circles Initiative expanded and Circles Coach hired. 24) Increase public understanding of the Section 8 program Crime Free Multi Housing Training - 150+ people 3/12/2011 Assisted Housing Booth 10/13/2011 Assisted Housing Booth 11/19/2011 Assisted Housing Presentation & Booth 3/24/2012 Assisted Housing Presentation & Booth 4/12/2012 Assisted Housing Presentation & Booth Iowa Senate Human Resource Committee — 30 + people in attendance, presentation was broadcast by HR committee on You Tube 1/19/2012 Assisted Housing, Family Self- Sufficiency & Bridges Initiative City Expo 4/11/2011 Assisted Housing Booth 4/10/2012 Assisted Housing Booth Dubuque Community School District Counselors —15 people 1/18/2012 Assisted Housing & FSS Dubuque Works Board —15 people 5/17/2011 Circles® and FSS Loras College Advanced Marketing Class —18 people 9/9/2011 Assisted Housing Dubuque City Council 11/21/2011 FSS and Circles® Presentation Juneteenth —20+ people to our booth 6/16/2012 Assisted Housing Booth North End Neighborhood Resource Fair - 20+ people to our booth 9/20/2012 Assisted Housing Booth United Methodists Women's Group —17 people 10/4/2012 Assisted Housing and Poverty in Dubuque Presentation 25) Increase participation of Section 8 residents in effective self - sufficiency programs Funding for the Family Self- Sufficiency Program City Council approved funding for a second FSS coordinator representing 3% of the HCV population. July 2012, Oct. 1, 2012, 92 households are enrolled in the FSS apply for additional funding in FY12 HUD Housing FSS Coordinators was awarded in Sept. 2012. Coordinator is applied for in Aug. 2010. 100 households were program, representing Choice Voucher Family annually through During that time, enrolled in FSS program, 11% of HCV households. Self- Sufficiency grant HUD. To support the growth of the FSS program, the there were 28 household enrolled in FSS, representing 12% of the HCV population. As of The growth in funding allowed Housing to applications. Funding to support three full -time 26) Provide training to housing commissioners to increase their leadership, public relations and community building skills On March 27, 2012 Erica Haugen and Randy Gehl uses. The Housing Department has a Facebook page dedicated to supporting Circle Leaders and www.facebook.com/DubuqueCirclesInitiative joined the Housing Commission Meeting to explain the social media outlets the City currently page to share information regarding Assisted Housing Services. The Circles® program has a FB the community efforts to support individuals transitioning out of poverty. www. facebook .com /CityofDubuqueHousing 27) Implement an exception rent Program to avoid concentrated pockets of poverty Received HUD approval to implement Feb. 2010 and have been implementing since that time. 28) Develop a stronger role for the Resident Advisory Board to encourage residents of subsidize housing to give feedback on proposed new policies and procedures and to cultivate leadership within the low income residential community In 2011, forty -three residents attended 10 Resident housing inspections, Getting Ahead & Circles participation, Bank On and Homeownership opportunities. The application from 28 to 13 pages. The RAB met 6 presentations on Getting Ahead and Circles, Iowa Changes in Sec. 8 Housing Program Benefits from, deposit. Advisory Board (RAB) revision of Sec. RAB and Housing staff times between January State Extension on building and instruction on how meetings. Some 8 Rental Assistance reviewed the application and September 2012, credit and financial to give proper notice of the topics discussed were Legal Aid, Chief of Police, application, leadership activities, Leisure Services, for Sec. 8 rental assistance and reduced the with 55 residents attending. Topics included resources, revision of the Notice of Proposed to move, request repairs, and request security 29) Provide community service credits for participation in effective programs that foster self sufficiency An organization must be designated a 501©3 to serve as a community service site. The Housing Department does not have a program designated as not- for - profit as required to participate as a community service site. 30) Continue to provide resources to FSS program based upon evidence of success In the last year, 8 FSS participant have completed the program. Five graduates were able to move from Assisted Housing to unsubsidized rental units. Since 2011, 49 Assisted Housing participants graduated from Getting Ahead. The Circles initiative has matched 9 circles and 5 of those circles are led by Assisted Housing households. Two Assisted Housing households have completed the 18 month Circles Program. These two households more than doubled the number of hours worked each week and quadrupled their monthly earnings. FSS and Circles partnered to provide Road to Success in June 2012, a job readiness event for low income individuals by providing training on career planning, resume and cover letter prep, interview preparation, mock interviews, and networking to 25 participants. Four FSS participants have completed the City of Dubuque's HOME workshop in 2012. One participant was selected to purchase a Habitat for Humanity Home in April 2012. 31) Human Relations (A TF priority): a) Increase tolerance and mutual understanding among the diverse segments of the population. The adoption of educational initiatives that foster community solidarity and global citizenship should be among the first practical steps taken by our City b) Implement appropriate measures that safeguard the rights and opportunities of all Human Rights Department reorganized 2010 stats /results available in 2011 annual report community engagement coordinator position to focus on early intervention, and 2012 soon to be released; added to Human Rights prevention, Leisure Department in mediation, intercultural skill building; Services and MFC expanded programming; 2012. 32) Develop a Neighborhood Watch program Insufficient resident interest Numerous attempts by Police Department to engage residents as leaders. 33) Increase resident participation using such vehicles as clean up campaigns, neighborhood picnics, new neighbor welcome events and other strategies developed by residents VISTA volunteer coordinator position added in 2011, continued in 2012; Volunteer Generation Fund Grant obtained in 2012 to expand /coordinate volunteer efforts in community; MFC programming to welcome new residents; Love Your Block implemented in 2011 with some neighbors focusing on welcoming baskets; numerous neighborhood events hosted each year; Human Rights Commission hosting Community BBQ and Better Together conference. 34) Cultural Competency Training should be offered periodically to businesses and the community at large. It should be mandatory for city board and commission members as well as for city staff New City staff members receive 10.5 hours mandatory training; 5.5 hours of training for board and commission members offered twice per year (also open to public); Intercultural Leadership training offered annually to general public beginning in 2012; four organizations have completed year long development work with their internal intercultural teams; numerous additional sessions as requested (see annual report). 35) Human Rights Dept should receive continued support. In addition the city should devote resources to a human relations initiative that could include programs in the arts, cultural programs and other strategies that promote respect and understanding among residents Human Rights Department partners with faces & voice and Multicultural Family Center on cultural programs; see stats from Multicultural Family Center annual report; intercultural sessions described above, as well as the Police Community Dialogue on Race, are designed to promote respect and understanding. 36) Support a welcoming program for all new renters through community based organizations (such as GDDC provides for new families coming to Dubuque) Some grant recipients for Love Your Block implemented welcoming baskets in their neighborhoods; GDDC program is open to all 37) Install street lights in the middle of the block to brighten up the streets at night and increase visibility for residents Installing mid -block lights would incur average costs for the City of $168.90 per light per year; Engineering has received some resident concerns about mid -block lighting potentially shining in bedrooms Light bulbs have been changed from 70 to 100 watts. A meeting between Jon Dienst (Engineering) and City Manager regarding specific areas for the mid -block area. It was suggested areas east of the bluffs, but there has not been an audit done on the number needed. Leisure Services is adding lighting to the entire length of the North End Neighborhood Trail. 38) Improve DBQ neighborhoods by: a) Encouraging home ownership b) Encouraging a mixed income approach to neighborhood development c) Creating (or re- creating) a sense of place through good design. All buildings using city, state or federal dollars should be required to meet these objectives and all projects should be required to meet the City's sustainability goals These are cornerstones of Housing and Community Development philosophy; Downtown Housing Incentive Program, Washington Neighborhood Program, Historic Preservation Housing Grant Program, Historic Preservation Revolving Loan Fund all exist to encourage homeownership across income levels; Unified Development Code encourages variety of mixed use and mixed income development; design review required in Historic districts, downtown, Millwork District, and Port of Dubuque; Historic District Public Improvement Program funds available for streetscape improvements. 39) Create an ordinance prohibiting the boarding of windows and doors facing streets Ordinance to City Council February 2011 40) Develop and enforce policies consistent with the "preservation briefs" to maintain historic properties City staff and commissioners use Technical Preservation Services guidelines, along with Architectural Guidelines Manual and the Streetscape and Landscape Guidelines Manual for Historic Districts and the Downtown Design Guidelines Manual , all of which are founded on principles outlined in the Secretary of the Interior Standards and Guidelines for the Treatment of Historic Properties 41) Increase the number of trash receptacles on the street Measurements of existing units to be retrofitted have been completed. In November a RFP will be issued, the units purchased this winter and installed in the spring. Thirty -eight new recycling receptacles, 4 new litter receptacles, and 5 new dual- compartment recycling /litter receptacles. 42) Increase the number of neighborhood clean -ups and educate the community on city waste disposal policies in an effort to clarify the purpose of neighborhood clean -up programs City Channel Dubuque program created on solid waste and recycling, and clean up events program flyers have been mailed out with utility bills. Through encouragement and support of neighborhood organizations and neighborhood based non - profits, the city has actively promoted resident participation. The city has provided technical assistance and grant funding through CDBG funded Neighborhood Grant Program and Community Building Grant Program. FY11 and FY12 these grant programs provided 61 grants to community groups which engaged neighborhood residents in programs to build and improve their communities. In FY12, the city approved High Impact Service Plan developed by the volunteer coordinator position which detained a strategy for engaging volunteers in helping to meet community needs through such programs as the Love your Block Program. That funding made possible an additional 12 projects to build community throughout the city. A project funded was the Point Neighborhood for welcome baskets for new residents moving into the neighborhood. DMASWA offers free use of litter cleanup equipment to area groups to support these neighborhood clean -ups. In additional the City Clerk has issued 12 permits for neighborhood block parties in 2011 and 2012. Discounted alley carts have been distributed in the Valley View neighborhood this year. Keep Dubuque County Clean and Green citizen group focuses on education and cleanup. 43) Modify the recommendation for a juvenile curfew ordinance and focus instead on creating a parental responsibility ordinance that is modeled after successful programs that includes engaging parents and teens in prevention efforts Through Sept. 2012, 22 parents /guardians were issued letters notifying them of their violation of the ordinance. Two families issued municipal infractions for second offense violations. These two were resolved by one family moving from the area, and the second was resolved by submitting proof of compliance on obtaining professional assistance. 44) Encourage and engage parents and youth in out -of- school -time programs and parenting classes by ensuring the programs are designed to matter to the participants The Every Child /Every Promise committee placed an emphasis on out of school time working with 18 partnering organizations to assess community services. In September 2011, the Out of School Time (OST) committee was formed following the award of the DCSD 21st Century Learning Grant. The grant provides for Leadership Enrichment After School Programs (LEAP). A web page was created as a resource for youth programs which provides partners opportunity to post activities available for youth. In addition to the 18 partnering organizations, there are 12 other organizations that provide youth services but are not current members of the OST. Parenting classes are offered by Helping Services of NE Iowa for middle school students and parents and the MFC had offered parenting classes previously, but were discontinued due to low participation. There are 7 other agencies identified that provide assistance, not classes, to parents and families. 45) Encouraging the DCSD to develop a meaningful intercultural competence program for students at all levels Human Rights Department staff continues to collaborate with DCSD staff as opportunities arise; presentations in 2011 -12 included staff training and participation in Spring Wind at Hempstead High School; 2013 plans include intercultural skill building with Senior High School staff; as staff increase their skills, they will be more equipped to infuse intercultural competency into the curriculum for students. 46) Create a conduit, such as a speakers' bureau, to continue conveying accurate information to the public on crime and the perception of crime in the community. Include a broad group of informed residents on the panel and focus on reaching a broad cross - section of the community with the information 47) Use the information from the crime & poverty study to create a formal way to continue tracking data for the community in an ongoing manner, and investigate the potential for using crime mapping software. The City and County budgeted for new public safety software and are hoping to include mapping and citizen resources via the web. 48) Encourage the TH to run an "I'm a Dubuquer" series Fundraising would be required to go further with the TH SCAC is sending a letter to the TH encouraging more frequent "neighbors" stories 49) Raise awareness amongst the general public and develop individual ambassadors through Intercultural Competence training, the Bridges Initiative, and similar programs, who can then talk with others about what they have learned Last quarter 6 Circle Leaders have participated in 6 different community outreach speaking engagements or events where approx. 160 community members learned first -hand about the experience of Getting Ahead and Circles. An Intercultural Ambassadors group has been established amongst graduates of the Intercultural Leadership Workshop; group meets quarterly and includes a mix of personal development and collaboration on issues arising within organizations and within the community. 50) Expand the recommendation for a neighborhood watch program to include efforts to build relationships amongst residents within the neighborhood The Washington Neighborhood Revitalization Plan includes efforts at outreach and relationship building amongst residents, as does the work of the Multicultural Family Center, the Neighborhood Development Specialist, and the Community Engagement Coordinator. 51) Expand the emphasis on community oriented policing and consider expanding the number of non -sworn employees, including interns and volunteers, in the police department in effort to assist with COP efforts and to coordinate with other departments and organizations in the community policing effort Six community resource officers added as interns helping cover downtown and near north -end (also serving as feeder program for hiring; civilian staff hired to conduct background checks for landlords. 52) Engage community volunteers of various races and income levels in a monthly "Days of Caring" initiative by encouraging businesses to allow volunteers to participate on work time In addition to Days of Caring in April, the Dubuque National Service Partnership engages volunteers in Make a Difference Day and Dr. King Day of Service each year; the City's Volunteer Generation VISTA member is working to make volunteer opportunities readily accessible to the general public through an on -line portal; the Volunteer Generation Fund grant received by the City is funding a partnership designed to create a volunteer center in the community so that we can maximize the strategic use of volunteers to address community problems and to use volunteering as one way to build social capital amongst people of various backgrounds. 53) As exterior code violations are identified in neighborhoods, identify volunteers who are willing to assist with helping property owners remedy those violations, which will address the property conditions while also building relationships and a sense of community. This may be able to be addressed in the future as part of the volunteer center efforts. 54) Encourage community -wide support of initiatives that support self- sufficiency (i.e., beyond government and the public schools), with a particular focus on existing programs: Circles, Project HOPE, Intercultural Competence Training, Every Child /Every Promise, and the work that the Colts are doing with community outreach. Engage colleges, churches, businesses The collaborative efforts established under the Volunteer Generation Fund grant will assist us in garnering community -wide support for these efforts through the creation of a volunteer center; the efforts of Resources Unite also are helping to encourage community wide support. 55) Support economic development efforts to create opportunities Project HOPE works to improve inter - agency collaboration and adults to education and employment opportunities. Education and Employment: Opportunity Dubuque collaboration of local partners and employers who direct connections to manufacturing employers jobs and 4 individuals into continuing education next 3 years in the manufacturing and IT sectors. Supporting Working Families: Project HOPE partnered helps working families connect to child care. Financial Literacy — Project HOPE supported the receive $223,961 in federal income tax refund. The accounts and access to financial education which Bank On established new accounts for 55 families and reduce policy is an initiate that meets developed a pathway for 20 unemployed individuals. programs. Opportunity with Resources Unite Earned Income Tax Credit Bank On program offers can help resident avoid in 2011. /program barriers the needs of employers to employment. This initiative Dubuque is expanding to develop a child facilitated by Operation low and moderate costly alternative to service in order to connect disengaged youth and unemployed workers through a This initiative provided scholarships, training and boasted a 95% success rate; placing 15 workers in to train workers for more than 200 jobs in the care service mapping project and website that New View which helped low- income people income residents free or low -cost checking financial services enabling families to build assets. 56) Connect new residents, particularly those who may not be referred by an employer, to the welcoming program at the Greater Dubuque Development Corporation 57) Challenge all departments within the City to develop and maintain a model Section 8 program for a city of this size, meeting the needs of the elderly and disabled and also developing self- sufficiency for families The Human Rights Department and the Housing and Community Development Department will be meeting in late 2012 to strategize on how best to collaborate toward this goal. 58) Expand the lighting recommendation to "Brighten up the streets and alleys at night and increase visibility for residents wherever lights are needed." Lighting in parking ramps has been updated to a motion sensor high level lighting system. Video surveillance devices are being installed in all of the parking ramps and should be completed by fall. Emergency phones have been updated and staff has been trained on weekly testing of all safety equipment in place. 59) Emphasize hot -spot policing and focus on problem solving within those crime hotspots. Monthly IS staff runs a Call for Service report for each patrol territory and forwards it to a Lieutenant who oversees the territory. The report details all calls for service ranging from street hazards to burglary. Each Lieutenant is required to do an analysis and submit me the Chief. The report details trends and activities noted in the territory and possible corrective actions. Each Lieutenant is required to a quarterly special project aimed at problems they have identified. Through August 2012, 34 special projects were performed. 60) Publicize the owners, numbers and types of complaints /violations in the top problem properties The issue in enacting this recommendation is having a process in place where a property owner has exhausted all remedies available prior to publication. The risk is in publishing a property owner's name where there has not been a final "finding" of a violation. The process of correcting code violations often includes an appeal to Housing or Building code board of appeal, a certiorari law suit or a municipal infraction , and a hearing that could lead to a contempt proceeding. Many of the properties which the City receives complaints on are "unsightly" but not in violation of the code. We cannot publish the names of property owners who own unattractive properties that do not have founded violations. As this information is reviewed it is important to remember that several important initiatives and partnerships exist to impact these issues such as: • Sustainable Dubuque • Dubuque20 • Every Child Every Promise • Dubuque Works Destination for Opportunity • Washington Neighborhood Reinvestment Strategy • Newly formed Washington Neighborhood Development Corporation • Multicultural Family Center • Future Talk and others It is recognized by organizations like the Community Foundation of Greater Dubuque, the Greater Dubuque Development Corporation, the Dubuque Area Chamber of Commerce, the Dubuque Area Landlords Association, the East Central Intergovernmental Association, Every Child Every Promise, Dubuque Main Street, the Washington Neighborhood Development Corporation, Dubuque Empowerment, Dubuque Initiatives, United Way and the many social service agencies that maintaining a safe community is not just a City issue but it is a community issue.