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Emergency Communications FY2014 Budget PresentationDUBUQUE COIV[MUNICAT[ONS J Communication Center Manager Mark Murphy II Lead Dispatcher Joe Young Lead Dispatcher Jessica George Lead Dispatcher Julie Rooney Organizational Chart Full Time Amy Amberg Dennis Boge John Callahan Jessica Gamble Bob Gednalski Brenda Hernandez Angie Jones Jennifer Snyder Andy Francois Kristin Frost Rich Kapparos Jodie Julson (new) Lisa Lugrain Jennifer Welsh (new) CV CV CV CV CV co co co co co co co .r .r .r .r • I V lV lV lV lV lV V. lV lV lV lV lV 0' r 0' C` C` I CV CV CV CV CV CV CO CO CO CO CO CO .r • • o') C•) o) o) o) o) o) C• o) C• o) C• CO CO CO CO CO CO CO CO CO Auditing of 911 Medical Calls 911 Tapes for Court Purposes & Testimony Continued "911 in the Schools" Program - expand into County and all Dubuque Area Schools Expanded Camera Coverage to close to 300 cameras in city that we can monitor New CAD Software Contract Narrowband FCC Compliance Warrant/No Contact Order Validations Accomplishments FY13 Revised (Fall) FY1 2 Actual • Police • Fire • Sheriff County Fire /EMS Community Law Comm. Center 60,178 5,464 17,322 1,988 9,520 7,705 Totals 102,1) 7 2.74 % 3.2% 1.07% 5.04% 5.11% 13.57 %* 58,573 5,295 17,139 1,893 8,549 6,784 3.86% 98,233 trojectec' Lfl artges in Calls for Service 35,000 30,000 25,000 20,000 15,000 10,000 5,000 0 FY08 FY09 FY10 FY11 FY12 Landline Wireless Total 911 Calls per Fiscal Year 29 059 29 466 30,133 26,798 20,180 21,318 ' .-- - I r 9,723 9,548 8,879 • , . I r ■ FY08 FY09 FY10 FY11 FY12 Landline Wireless Total 911 Calls per Fiscal Year $600,000 $500,000 $400,000 $300,000 $200,000 $100,000 $0 $558,270 $5`9,522 $557,806 $544,138 $533,075 - -- - $499,033 $514,623 U n ® • $494,6 $513,588 $507,704 $517,040 $503,777 • $494,395 $487,125 $455,476 , C 1, $50,566 $52,482 $54,029 $57,013 $59,147 $60,836 $19,487 $4,638 FY05 FY06 FY07 FY08 FY09 FY10 FY11 FY12 911 Surcharge Funds 7 • Landline ■Wireless �i�Total e e e a 1.6" a a N N r-i ri " ? O 8Z£'S1 989'f1 Z6f'f 1 I I 8f0'f1 I I 096'£1 Z£8'£1 £Z0'91 Lf0If 8Z1'S1 I I 618'51 I I 9£6'51 I I 0£6'L1 If L6£'Z 179 I-•I 681'1 951'Z 08 IL £Z1' 0f 11- ICI I `Z 0110 c ^ Answer Time for 911 • 911 Education in Schools (All Schools) • CAD Software Upgrade b�New Hiring and Promotional Testing � Research for the Implementation of Emergency Fire and Emergency Police Dispatching Software (gunztazZ pug ,Sunuuze.zSo.zd a.TL'Ml3oS Qv-D Max) laiSpY1Z1 �LO s1atDuJ Questicis???