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RFP_Telecommunications Carrier AssessmentTHE CITY OF Dui Masterpiece on the Mississippi TO: The Honorable Mayor and City Council Members FROM: Michael C. Van Milligen, City Manager SUBJECT: Telecommunications Carrier Assessment RFP DATE: April 10, 2013 Dubuque kital All- America City II 111! 2012 Information Services Manager Chris Kohlmann recommends City Council approval of the release of a joint Request for Proposal for Telecommunications Services for Dubuque County and the City of Dubuque for local voice, long distance, wide area network and internet services. I concur with the recommendation and respectfully request Mayor and City Council approval. btitt44 kr,„709,,, Michael C. Van Milligen MCVM:jh Attachment cc: Barry Lindahl, City Attorney Cindy Steinhauser, Assistant City Manager Teri Goodmann, Assistant City Manager Chris Kohlmann, Information Services Manager Masterpiece on the Mississippi TO: Michael C. Van Milligen, City Manager FROM: Chris Kohlmann, Information Services Manager SUBJECT: Telecommunications Carrier Assessment RFP DATE: April 9, 2013 BACKGROUND Dubuque kital All- America City II 111! 2012 Dubuque County Auditor Denise Dolan initiated a proposal for a telecommunications carrier assessment and study in 2012 for Dubuque County and granted the contract to LINX Solutions. The board approved her recommendation in the fall of 2012. The auditor has invited the City to be a part of the study as we were in 2007. By issuing a joint proposal it is anticipated that not only cost savings but also opportunities for telecommunications contingency and fail over could be gained for both the City and County. It should also be noted that the city and county are under no obligation to choose a solution that would obligate either party to a joint solution or a support scenario that is not in the best interest of the individual entities. In other words although the city and county are issuing a "joint proposal" we're not looking for a "joint /shared solution" unless there are benefits agreeable to all parties. Approval has been given to move ahead with this partnership. DISCUSSION Attached please find the draft request for proposal (RFP) and associated attachments for local voice service, long distance services and internet services. The RFP was compiled by The City of Dubuque, in partnership with Dubuque County working with LINX Systems This work is part of the scope of services for the Telecommunications Carrier Assessment Study LINX was hired to complete for both the City and County. Key decision criteria for the RFP proposed are: Services Value- Evaluation of Cost, service level agreements, type of service and comparison to other like services. Carriers Experience and Vision: Evaluation of the vendor's services and company's history in providing new services and solutions. Support /Service Capabilities: Serviceability of services provided, and technical support for the Communications services provided. The ability to provide regional support for services provided. Scalability: Modular, cost - effective solutions in both IP services and voice services over the next five years. Leading Edge Technology: The ability to incorporate future requirements and technological advances. Financial and Corporate Viability: The ability to show a sound financial standing and an ability to show cash reserves and other financial contingencies. Cost savings over current that best matches needs and features of the City and County while maintaining superior experience, services and support. The proposed schedule of events are: Event Date Request for Proposal Issued April 16, 2013 Proposing Vendor's Conference Call 1- 2 PM CDT Connect Details below April 23, 2013 Last Date for addendums to be issued May 10, 2013 Last Day for Vendor Questions/Clarifications May 10, 2013 Last Date to request ftp access for proposal submission May 14, 2013 RFP's Due to City of Dubuque May 16, 2013 Projected Date for recommendation of vendor(s) June 17, 2013 ACTION REQUESTED I would recommend proceeding with the proposed RFP and timeline. Please let me know if you have any issues, questions or concerns. Thank -you. 2 REQUEST FOR PROPOSAL FOR Telecommunications Services Local Voice, Long Distance, Wide Area Network and Internet Services For The Dubuque County & City of Dubuque PROPOSAL DUE DATE: MAY 16, 2013 AT 4:OOPM CDT 1 . Request for Proposal Background Information 1.1. RFP Overview This Request for Proposal (RFP) documents Dubuque County and City of Dubuque requirements for local voice, long distance and Internet. Preference will be given to the vendor that provides a comprehensive, cost - effective solution for current specifications, future capacity requirements, and ongoing service and support. Key Decision Criteria • Services Value- Evaluation of Cost, service level agreements, type of service and comparison to other like services. • Carriers Experience and Vision: Evaluation of the vendor's services and company's history in providing new services and solutions. • Support /Service Capabilities: Serviceability of services provided, and technical support for the Communications services provided. The ability to provide regional support for services provided. • Scalability: Modular, cost - effective solutions in both IP services and voice services over the next five years. • Leading Edge Technology: The ability to incorporate future requirements and technological advances. • Financial and Corporate Viability: The ability to show a sound financial standing and an ability to show cash reserves and other financial contingencies. • • Achieves cost savings over current that best matches needs and features of the City and County while maintaining superior experience, services and support; 1.2.Customer Contacts and Contract Requirements For questions about the Request for Proposal requirements contact: Contact Name: Mike Mulnix Phone Number: 319 - 721 -5907 E -mail address: mike @linxsi.net 2 Questions and Requests for clarifications should be e- mailed. Responses will be sent to all proposing vendors. 1.3. Proposal Filing Date All proposals must be received by Kevin Firnstahl, City Clerk City hall 50 West 13th Street Dubuque, IA 52001 By 4:OOpm CDT on May 16, 2013. Proposals received after 4:OOpm on May 16, 2013 will not be accepted. 1.4. Number of Copies 2 paper copies of the proposal are to be delivered to the Kevin Firnstahl in the City Clerk's Office along with a digital copy on CD on or before the due date. Responses must be submitted in sealed packages marked "Telecommunications Services Local Voice, Long Distance, Wide Area Network and Internet Services for Dubuque County and City of Dubuque." Proposed costs for the pilot should be included in a separate envelope titled "Costs for Telecommunications Services Local Voice, Long Distance, Wide Area Network and Internet Services for Dubuque County and City of Dubuque." As an alternative, vendors are invited and encouraged to submit their responses electronically via the City's ftp site. If your organization would be interested in doing such, please contact Chris Kohlmann via e-mail at ckohlman(ccitvofdubuque.orq no later than 5:00pm Tuesday May 14, 2013 to receive submittal instructions and access information for the ftp site. Due dates are the same for on -line and paper copy submission. 1.5.Schedule of Events Event Date Request for Proposal Issued April 16, 2013 Proposing Vendor's Conference Call 1- 2 PM CDT Connect Details below April 23, 2013 3 Last Date for addendums to be issued May 10, 2013 Last Day for Vendor Questions /Clarifications May 10, 2013 Last Date to request ftp access for proposal submission May 14, 2013 RFP's Due to City of Dubuque May 16, 2013 Projected Date for recommendation of vendor(s) June 17, 2013 A Pre - proposal Webinar will be held on April 23, 2013 at 1:OOpm CDT. Online and conference phone connection is: https:// www2 .gotomeetinq.com /join/956202506 Use your microphone and speakers (VoIP) - a headset is recommended. Or, call in using your telephone. Dial +1 (619) 550 -0003 Access Code: 956- 202 -506 Audio PIN: Shown after joining the meeting 1.6. Proposal Response Format This RFP has been provided in soft copy for the proposing vendor's convenience. Responses to Dubuque County's City of Dubuque and RFP must be in the same order and format as the original request. All responses should be stated in the body of the document following the specific questions. Please place any additional reference information in the Appendix. Note: Any modifications to the questions in this RFP by the proposing vendor will result in immediate rejection of that proposal. 1.7. Site Information 1..7.1. Community Profile Dubuque County serves an area of 608 square miles with a population of 93,653 (2010). The County's fiscal year begins on July 1 and ends on June 30. Dubuque County is a multi- faceted organization which serves the public through the offices of elected county officials; and provides health care through the county Health department, which has a division for environmental health and another for home health care; through Sunnycrest Manor, a nursing home with separate units for geriatric care and intermediate care for the mentally retarded; through an extensive system of parks, a county library, through services to indigent Veterans 4 and other indigent persons; through an extensive array of services to the mentally ill, mentally retarded and developmentally disabled; and through its Secondary Road and Zoning departments. Dubuque County is organized into 32 departments. The accounting and financial reporting functions of the County are centralized. Dubuque, Iowa is a progressive community in the upper Midwest. Located along the Mississippi River at the intersection of Iowa, Illinois, and Wisconsin, Dubuque has a population of 58,000 and serves as a metropolitan service area for seven surrounding counties. The City is approximately 30 square miles in area. The City's Fiscal Year 2014 recommended budget including capital expenditures is approximately $150 million and the City provides a full range of services. The community has a stable and diversified manufacturing base and a growing service sector. Dubuque is the major retail, medical, educational and employment center for the Tri -State area. Tourism continues to be a major economic force in the community. City government continues to work in collaboration with the private sector to promote economic development. This RFP is being issued jointly with options for vendors to propose individual proposals for each entity as well as joint proposal(s) that may address any economies of scale that may exist in partnering on such a project. 1.8. Locations County of Dubuque Sites - See Exhibit A City of Dubuque See Exhibit B 1.9.Voice and Data Line Project Requirements City and County of Dubuque seek a communications solution that will replace or re- contract the current services. Your proposed services will seamlessly serve the current locations, satellite locations, and any future projected growth. The goal of this RFP is to provide services for City of Dubuque and Dubuque County communications systems that will allow the City and County to control costs while providing better service reliability. Further, both organizations are interested in services that can be easily managed by the internal staff. 5 The overall scope of these services is to build a telecommunications system to encompass all offices. All employees need access to the same local, long distance, wide area network, and Internet. The RFP needs to accommodate the following services. We prefer to standardize on a single service provider but Local, Long Distance, data point to point circuits, Internet, and DSL may be contracted individually based on bid and package pricing. 1.9.1 Proposed Voice County of Dubuque Sites See Exhibit C City of Dubuque See Exhibit D 1.9.2 Local Service Access to Emergency Services (911/E911) Access to Emergency Services, Basic 911 (911) and Enhanced 911 (E911) Emergency Service provides the capability to route end -users calls to an emergency service bureau or the Public Safety Answering Point (PSAP), by dialing the 3 -digit universal emergency telephone number 911. Proposing vendor must provide access to emergency services either as a Reseller, Unbundled Network Element — Platform (UNE -P), or Facilities -Based Competitive Local Exchange Carrier (CLEC). Access to this service consists of the various components of a 911/E911 system, which consists of 911/E911 trunking, 911/E911 routing, and the E911 database and associated database updates. Infrastructure diagram of this service is shown as follows: 6 CUSTOMER New Installation Order Entry to Legacy Systems 911 Call For Help Service Order SOPAD Service Provider MEMO IGGEGEGA MIME L EUZE MEIER E ▪ MMEN 911/E911 1 B IECEEI HUME ® ▪ End ® Office Service Provider Listed Address Service Address Billing Address TN Customer Name Location Class of Service Comp Date Pub/Non -Pub Pilot TN SO etc. Updates 2 Error CorrecE O Errors ALI L J ®J TN /ESN L n L J • TN • ESN Central Office/ Switch CRIS Correction Requests TN Updates 111 81 8 8 111 PSAP Voice J PSAP CPE Data Request for ALI Data Nocle SAG Street Address Guide • Street Names • Address Ranges • Community Names ®= Contain addressing information that must be synchronized Node ALI Delivery MSAG • Street Names • Address Ranges • Community Names • ESN ALI • Service Address • Location • TN • ESN • Customer Name • Class of Service • Pub/Non -Pub • Pilot TN In the proposal response please describe how you will accomplish the following elements of emergency services: • Basic 911 Service • Enhanced 911 Service • E911 Database update and maintenance (PS /ALI) • Automatic Location Identification (ALI) • Availability • Provisioning, Installation and Implementation process - be sure to include a timeline to implement features quoted. • Pricing - be sure to include a rate structure for all features and all one -time and recurring charges. • E911 Database Accuracy. Include the process for error resolution 7 1.9.3 Proposed Internet/ Integrated Circuit and Data Circuits County and City Circuits Availability See Exhibit E County and City Circuits options See Exhibit F 2. VENDOR COMPANY INFORMATION 2.1 Corporate Profile Provide an overview and history of your company. 2..1.1. Partnerships and Alliances Describe any partnerships and alliances and the specific benefits we can expect as a result of these relationships (e.g., single contract, account team, network, etc.). 2..1.2. Financial Information Provide financial information on your company (e.g., annual report, etc.). 2..1.3. Reference Accounts List three accounts with networks similar in size or complexity to the City and Counties of Dubuque and include: Company name and address Contact name and phone number Network products or services and length of service 2..1.4. Pending Litigation Please describe any pending litigations against your organization that may impact your ability to provide services described in this RFP. 2.2. Publicity Any publicity giving reference to this project, whether in the form of press releases, brochures, photographic coverage, or verbal announcement, shall be allowed only with specific written approval of City of Dubuque and Dubuque County. 8 2.3 Competitive Advantage What services /products /advantages does your company have that sets you apart from the competition? 9 3. NETWORK INFORMATION 3..1. Brief Description Provide a one- to two -page brief description of your company's network. Discuss the ownership of your domestic and international network(s). If not fully owned, specify the vendor(s) used. 3..2. Network Backbone Describe your network's backbone, specifically addressing the following: Prevention of outages Restoration capabilities Ability to provide diversity (e.g., circuit, POP, switch, etc.) 3..3. Survivability How do you ensure survivability and service continuity? 3..4. Network Availability Provide your network availability and reliability. 3..5. Network Capacity Describe the measures taken to provide sufficient capacity and network optimization. 4. VOICE NETWORK 4..1. Describe the following network capabilities for voice services: Diverse alternate routing Nested ring protection Network blocking Switch types and hierarchy Network Signaling System (type and architecture) 10 4..2. Account Support Overview Provide an overview of your account support structure. Indicate the support level offered and identify the account team members and responsibilities. Vendors will be responsible to provide an individual who has the responsibility for communications between City of Dubuque and Dubuque County and the vendor, and will be empowered by the vendor's management team to address any and all issues during the term on any contract resulting from the procurement process. 5. ORGANIZATION CHART Provide an organization chart of the proposed account team. 5..1. Escalation Provide an escalation list for the vendor account team. 5..2. Account Team Composition Vendor should provide and list the designated support team for ordering, implementing, maintaining, and trouble- shooting its network and billing issues. 5..3. Account Team Qualifications Please provide a statement of the account team's qualifications, relevant experience, and tenure with the vendor. CUSTOMER SERVICE AND PROBLEM RESOLUTION 5..4. Customer Service Describe your customer service provided throughout the length of the contract. 5..5. 24x7x365 Availability Describe your ability to provide problem resolution 24 hours a day, seven days a week 365 days a year. 5..6. Speed of Answer What is your average speed of answer? 11 5..7. Percentage of Calls Resolved What is your percentage of calls resolved on initial inquiry? 5..8. Average Call Length What is your average call length? 5..9. Trouble Reporting Explain your procedures for trouble reporting. 5..10. Audits and Controls Please explain your audits and controls in place to ensure that a customer's contractual rates and discounts are in place. 5..10.1. Billing Errors Will you agree to refund any over billing to our firm by check (not credits) within 45 days of agreement that an error has been made? 5..10.2. Invoice Platform Major consideration will be given to the ease and simplicity of the billing /invoice platform. Invoices and detailed billing should be automated, be available on either CD or via the Internet, and allow the export of data in standard database file structure. It is desired that multiple levels of account access (ie Bill Payer, Report Creator, Account Admin) be available for on -line access. 5..10.3. Billing Codes The billing /invoice infrastructure must allow billing codes and location /service specific identifiers as specified by City of Dubuque and Dubuque County. 5..10.4. Billing Guarantees Ongoing support, especially in the billing area is a major concern. Please describe any billing guarantees that are offered. 5..10.5. Charge Backs What capabilities does your billing system have to support charge - backs to discrete sub - accounts (such as business units or end users)? 12 5..10.6. Reporting Explain the capabilities that you have for the customer to create specialized reporting. 5..10.7. Billing Analysis Do you have a service that would enable a customer to analyze billing information? 5..10.8. Online Invoice Do you have a system that enables customers to access older online invoices? 5..10.9. Billing Format The following are desired features of the billing format for the City of Dubuque. Indicate Yes or No that you can accommodate the request. 1. Cover page summarizing: previous month's balances and payments received current month's charges and balance due 2. Credits to have detailed explanation for each credit listed. 3. Line billing to have detail on each feature charged to that line. (i.e. directory listings, call forward, three way information) 4. Reflect the physical location of the line. This can be by department, street address or building name. 5. Detail which lines are billed under Local Service lines and which lines are billed under Advanced Services lines. 6. Long Distance calls billed by 3 -digit access /account code then by line number. 7. Toll free calls, conference calls and other specialty features calls to be clearly separated on billing. 8. What additional billing /usage reports are available that could be used for budgetary purposes? 9. Can billing be sent electronically and downloaded into Excel spreadsheets for department reporting? 10. Do you have capability of electronic billing payment? 11. What options are available for Billing payment cycles? It is desired to have a 30 day billing cycle. 13 6. VENDOR LOCAL, LONG DISTANCE PRICING 6..1. Local service options 6..1.1. Provide a brief one - to two -page overview of your local service. Be sure to describe any services being offered that are not company owned and operated (e.g., reseller agreements, UNE -P, etc.). 6..1.2. List the cities where your company cannot provide local service for the City of Dubuque and Dubuque County locations. 6..1.3. Does your company offer ISDN PRI Service? 6..1.4. Describe your advanced features for both trunk and line services. 6..1.5. Describe how your company provides access to local service. 6..1.6. Is your local service facilities based? 6..1.7. Describe your company's local service network architecture. 6..1.8. How does your company handle regional and local service outages, notifications and escalations? 14 6..1.9. Describe how you will implement new local service, including the people involved, scheduling, provisioning, wiring, new CPE, and our responsibilities. 6..2. Local Service Pricing Local Service Options Based on 36 month term Availability Yes or No Fee Per Item Standard Local Dial Tone line (POTS) $ ❑ Unlimited Local Calling ❑ EUCL — End User Common Line Charge $ ❑ LNP — Local Number Portability $ ❑ Extended Area Calling Service $ ❑ CO Termination Charge $ ❑ Primary Directory Listing $ Feature Lines: Attach package information $ Primary Directory Listing $ Wire Care or Maintenance $ Voice PRI T -1 (23 Lines + D Channel) $ Outbound Caller ID Number with a Screening ANI (T1 /PRI) Integrated Access Voice T -1 1.544mbps $ ❑ PRI Hand -off (24 Lines) $ ❑ SIP Hand —Off (30 Trunks) $ ❑ SIP Hand —Off (12 Trunks) $ ❑ SIP Hand —Off (6 Trunks) $ Integrated Access Voice T -1 3 mbps $ ❑ PRI Hand -off (48 Lines) $ ❑ SIP Hand —Off (60 Trunks) $ ❑ SIP Hand —Off (30 Trunks) $ ❑ SIP Hand —Off (12 Trunks) $ 15 Integrated Access Voice T -1 4.5 mbps Availability Yes or No $ ❑ PRI Hand -off (48 Lines) $ ❑ SIP Hand —Off (90 Trunks) $ ❑ SIP Hand —Off (60 Trunks) $ ❑ SIP Hand —Off (12 Trunks) $ Does Integrated Access Voice product have automated voice failover/ overflow $ Does Integrated Access Voice product have real time web interface $ 6..3. Local service Line Feature options and pricing Local Service Feature Options Availability Yes or No Fee Per Item Anonymous Call Rejection $ Call Forward Busy $ Call Forward Don't Answer $ Call Forward Variable $ Caller ID Name and Number $ Call Transfer $ Call Waiting $ Call Waiting ID $ Hunting, Basic $ Hunting, Circular $ Hunting, Preferential $ Remote Access to Call Forward Variable $ Speed Call 30 $ Three Way Calling $ Additional Voice Mail Services $ Call Hunting Options $ Call Restrictions $ Directory Listing Options $ Expanded Local Calling Area $ 16 Market Expansion Lines 6..4. Long Distance 6..4.1. Overview Provide a brief one- to two -page overview of your proposed Outbound Service, including a description of the advanced features and benefits. 6..4.2. Distinguishing Features What uniquely distinguishes your offering from your competitors? 6..4.3. Access Methods Describe your access methods. The County and City of Dubuque specifically desires the following features. Indicate Yes or No in your response whether you can meet the request. 1. 3 -digit access codes required for all long distance calls. 2. Access to be placed on all lines that have long distance capability. Includes fax machines, alarm lines, etc. 3. Must be able to use current 3 -digit codes. 4. Codes are to be protected so the system will not accept any 3 -digit combination except those assigned by the City. 5. Describe the process used to set -up new codes as needed. 6..4.4. Availability What is the availability of this offering worldwide? 6..4.5. Consistent Features and Dialing Plans Will features and dialing plans be consistent between locations? 6..5. Inbound Toll Free 6..5.1. Provide a brief one- to two -page overview of your toll -free service. 6..5.2. What are your domestic and international origination service areas for toll -free service? 17 6..5.3. Can we route calls from a single toll -free number to multiple locations based on the area code or area codes and local exchange of the calling party? 6..5.4. Can this service route calls based on the time of day, day of week, and day of year of the call? 6..5.5. Does your service provide real time Automatic Number Identification (ANI) delivery? 6..5.6. Is this feature available through both in -band and out -of -band signaling? 6..5.7. Can we route calls to separate toll -free numbers and separate attendant groups? 6..5.8. Describe your advanced toll -free features. 6..5.9. Does your service allow for rerouting of calls on preset definitions that are security code activated? 6..5.10. Explain your toll -free guarantee. 6..6. Long Distance pricing Switched Lonq Distance Price Per Minute Outbound Intrastate $ Outbound Interstate $ Inbound Intrastate $ Inbound Interstate $ Integrated Access Lonq Distance Price per minute Outbound Intrastate $ Outbound Interstate $ Inbound Intrastate $ Inbound Interstate Package Price Packaged Minutes Pricing 5000 Minutes $ 18 6..7. Internet and Wide Area Network Services 6..7.1. Please provide an overview of your Internet DSL products. 6..7.2. What are some of the features included with the Internet DSL product? 6..7.3. What equipment is required at our locations? Will you provide it? 6..7.4. What Internet DSL bandwidths are available? 6..7.5. What benefits will the Internet DSL products provide? 6..7.6. What performance guarantees does your company offer for your Internet DSL service? 6..7.7. Please provide an overview of your Dedicated Internet products. 6..7.8. What are some of the features included with the Dedicated Internet product? 6..7.9. What equipment is required at our locations? Will you provide it? 19 Packaged Minutes Pricing 10,000 Minutes $ Packaged Minutes Pricing 15,000 Minutes $ Monthly and Installation fees - If service is provided at no charge, indicate so with a zero. Monthly Fee Installation Fee PICC or Access Fees for Business Lines $ $ 6 Digit ID codes $ $ Toll Free Inbound $ $ PIC Change Fees $ $ 6..7. Internet and Wide Area Network Services 6..7.1. Please provide an overview of your Internet DSL products. 6..7.2. What are some of the features included with the Internet DSL product? 6..7.3. What equipment is required at our locations? Will you provide it? 6..7.4. What Internet DSL bandwidths are available? 6..7.5. What benefits will the Internet DSL products provide? 6..7.6. What performance guarantees does your company offer for your Internet DSL service? 6..7.7. Please provide an overview of your Dedicated Internet products. 6..7.8. What are some of the features included with the Dedicated Internet product? 6..7.9. What equipment is required at our locations? Will you provide it? 19 6..7.10. What Dedicated Internet bandwidths are available? (See site spread sheet) 6..7.11. What benefits will the Dedicated Internet products provide? 6..7.12. What performance guarantees does your company offer for your Dedicated Internet service? 6..7.13. Please provide an overview of your Internet over Ethernet products. 6..7.14. What are some of the features included with the Internet over Ethernet product? 6..7.15. What equipment is required at our locations? Will you provide it? 6..7.16. What Internet over Ethernet bandwidths are available? (See site spread sheet) 6..7.17. What benefits will the Internet over Ethernet products provide? 6..7.18. What performance guarantees does your company offer for your Internet over Ethernet service? 6..7.19. What benefits will the MPLS products provide? 6..7.20. What performance guarantees does your company offer for your MPLS service? 6..7.21. Please provide an overview of your MPLS products. 6..7.22. What are some of the features included with the MPLS product? 6..7.23. What equipment is required at our locations? Will you provide it? 6..7.24. What Internet MPLS bandwidths are available? 6..7.25. What benefits will the MPLS products provide? 6..7.26. What performance guarantees does your company offer for your MPLS service? 20 6..7.27. Please provide an overview of your Integrated Access products. 6..7.28. What are some of the features included with the Integrated Access product? 6..7.29. What equipment is required at our locations? Will you provide it? 6..7.30. What Integrated Access bandwidths are available? 6..7.31. What benefits will the Integrated Access products provide? 6..7.32. What performance guarantees does your company offer for your Integrated Access service? 7. ADDITIONAL PROJECT MANAGEMENT REQUIREMENTS FROM DUBUQUE COUNTY Please provide a response if you can accommodate these requests along with pricing in your response. Dubuque County's currently is running all voice services with Analog Centrex Lines. All Centrex lines approximately 350 lines will be moved to other forms of analog lines 1 FB, Pots etc. Please provide information if the services requested is provided by carrier staff or master agent or both. 7..1.1. Does your company provide project management thru the life of the agreement they sign? 7..1.2. If you provide project management is there a cost for it? 7..1.3. How many project managers' do you have during normal business day? 7..1.4. How many project managers' do you have after normal business day? 7..1.5. Where is the project managers located at? 7..1.6. How many project managers do you have on staff? 7..1.7. Are there any fees for project managers on turn -ups during normal business hours? 7..1.8. Are there any fees for project managers on turn -ups after normal business hours? 21 7..1.9. Does your company provide customer support thru the life of the agreement they sign? 7..1.10. If you provide customer support is there a cost for it? 7..1.11. How many customer support people do you have during normal business day? 7..1.12. How many customer support people do you have after normal business day? 7..1.13. Where are the customer support staff located at? 7..1.14. How many customer support staff do you have on staff? 7..1.15. Are there any fees for customer support normal business hours? 7..1.16. Are there any fees for customer support after normal business hours? 8. EXCLUSIONS The following services are intentionally excluded from this RFP: • Pay phones at Dubuque County and City of Dubuque • Inmate Phone System - All inmate phone system public access lines [PAL], DSL and other ancillary support lines used in providing inmate phones services and service support at the Dubuque County Jail • 911 Lines Four 911 lines which will roll to if busy to the following order 563 - 583 -1711 563 - 583 -1712 563- 583 -1713 563- 583 -1714 if busy caller receives busy. 9. IMPLEMENTATION PLAN 9.1.A brief description of the major steps in the implementation process. 9.2.Any major activity that involves our employees or premises (e.g., end user surveys, delivery dates for equipment, data base loading, etc.) 9.3.Time frames for critical activities and other tasks required of our company. 22 9.4.Implementation Support 9.4.1. Identify the individual in your organization who will act as a focal point for implementation. 9.4.2. Include an organizational chart depicting your proposed implementation team, including titles and functional roles, and any subcontractors. 9.4.3. Describe your escalation procedure for addressing problems during implementation. 10.TERMS AND CONDITIONS 10.1. Addenda Addenda are any graphic or written instruments issued by the City of Dubuque and Dubuque County prior to the date for receipt of proposals which modify or interpret this document by additions, deletions, clarifications, or corrections. Addenda will be mailed or faxed to all who are known to have received documents. No addenda will be issued later than 72 hours prior to the time and date for receipt of proposals except an addendum postponing or withdrawing the request for proposal. 10.2. Exceptions Exceptions to any part of the requirements stated in this request must be clearly identified as exceptions. 10.3. Confidentiality of Information Any submitted information considered trade secret or confidential to the Proposer, or rendered via a non - disclosure agreement with the City must be so labeled and enclosed separately. The Proposer, the City of Dubuque and Dubuque County and their agents will hold the submitted proposal and any related materials in confidence if so requested by the Proposer throughout the evaluation process. Any information therein will not be made available to any other party unless precluded by Iowa Code. No debriefings or scoring sheets will be released before final recommendation. However, after the award, all contents of the selected proposal will be considered public information. All proposal material supplied, including supporting material and information disclosed during the bid process, will become the property of the City of Dubuque and Dubuque County and will be retained for internal use. The City of Dubuque and Dubuque County reserve the right to retain all proposals submitted and to use any ideas in a proposal regardless of whether that proposal is selected. Submission of a 23 proposal indicates acceptance by the Proposer of the conditions contained in this request for proposals, unless clearly and specifically noted in the proposal submitted and confirmed in the contract between the City of Dubuque or Dubuque County and the vendor selected. 10.4. Incurring Costs The City and County of Dubuque are not liable for any costs incurred with replying to this RFP. 10.5. Caution to Proposers The City of Dubuque and Dubuque County are not responsible for locating or securing any information which is not identified in the RFP and reasonably available to the City of Dubuque and Dubuque County. Vendors are encouraged to ask questions to clarify items in this RFP that may need clarification. 10.6. Proposal Withdrawals All requests to withdraw or resubmit a proposal must be made in writing to the City of Dubuque and Dubuque County any time prior to the time of the proposal opening. No Proposer may withdraw a proposal within 60 days after the actual date of the opening thereof. 10.7. Evaluation Criteria This RFP is not meant to favor any vendor or manufacturer. Instead, it is designed to meet the needs of the City of Dubuque and Dubuque County. The City of Dubuque and Dubuque County will weigh the proposals based on the Proposer's references, qualifications and support as well as technical merit and cost. Award will not be made on price alone. In awarding the Contract, the City may take into consideration the Proposer's skill, facilities, capacity, experience, responsibility, previous work record, financial standing, the necessity of prompt and efficient completion of work described in the proposal documents, or other factors the City of Dubuque and Dubuque County considers relevant. Inability of Proposer to meet these conditions may be cause for rejection of the proposal. 10.8. Proposal Acceptance The City of Dubuque and Dubuque County reserve the right to accept or reject any or all proposals and waive formalities or irregularities in the process. A proposal once submitted shall be deemed final and binding on the Proposer, and shall constitute an option with the City of Dubuque and Dubuque County to enter into a contract upon the terms set forth in the proposal. All proposal prices must be valid for 60 days from proposal due date. 24 10.9. Contract Negotiations The City of Dubuque and Dubuque County reserve the right to negotiate a contract after the successful Proposer is selected. Selection will be based only on the proposal and subsequent interviews, if any; therefore, proposals must be complete. 10.10. Contract Documents The Proposer's response to this RFP, response to questions and written addenda will become part of the contractual documents upon signing of contract documents. The order of precedence shall be signed contract, response to follow -up questions, response to addenda and response to the RFP. The most recently dated response to an item will supersede other items referencing the same topic. Should the vendor show failure to perform as outlined in the defined contract documents, and failure to rectify observed failures, termination of contracts will occur. 10.11. Damage Liability - The successful vendor is liable and responsible for any damage to the premises (e.g., floor, walls, etc.) caused by vendor personnel or equipment during installation and is responsible for the removal of all project - related debris. 10.12. Permits - The vendor shall obtain and pay for any permits and licenses required for the performance of the work, post all notices required by law, and comply with all laws, ordinances and regulations bearing on the conduct of the work, as specified herein. On any work which requires an inspection certificate issued by local authorities, National Board of Fire Underwriters, or any other governing body, such inspection certificate(s) shall be obtained by and paid for by the vendor. The chosen vendor shall procure all required certificates of acceptance or of completions issued by the state, municipal or other authorities and must deliver these to City of Dubuque and Dubuque County. 10.13. Vendor Responsibility - Unless otherwise stipulated, vendor shall provide, and pay for, all materials, labor, tools, equipment, transportation, and other facilities necessary for the performance and completion of the work. Vendor shall verify conditions at the building, particularly door openings and passages. Any pieces too bulky for existing facilities shall be hoisted and otherwise handled with apparatus as required. 10.14. Terms and Conditions - The vendor shall include a copy of standard terms and conditions as part of the system proposal. Include in Appendix D. 10.15. RFP Responses - All materials submitted by the vendor in response to this RFP become the sole property of City of Dubuque and Dubuque County upon receipt of the proposal. The material contained in these responses will 25 be appended to the final contract, further defining the contractual responsibilities of the vendor. 26 APPENDIX A) County Site information B) City Site information C) County Voice pricing D) City Voice pricing E) County Data /Internet/ Integrated Services availability F) City Data /Internet/ Integrated Services availability G) City Data /Internet/ Integrated Services service bandwidth options. 27 1 2 3 4 5 6 7 Exhibit A County of Dubuque Sites Court House 720 Central Avenue Dubuque, IA 52002 Conservation 13606 Swiss Valley Rd Peosta IA 52068 Conservation Maintenance Shop 13069 Swiss Valley Road Peosta, IA. 52068 Conservation SV camp Ground 9483 Whitetop RD Peosta, IA. 52068 Conservation Massey Marina 9526 Massey Marina Lane Dubuque, IA 52003 Conservation Mud Lake 22312 Golf Lake Rd Dubuque, IA 52001 Conservation Finley Landing 24709 Finley Landing Rd Sherrill Sherrill, IA 52073 8 Conservation Fillmore Shop 21567 Route 151 Cascade IA 52033 9 10 Conservation NewWne Park 15971 New Wine Park Ln New Vienna 52065 Emergency Operation Center 14928 Public Safety Way Dubuque, la 52002 11 Engineering, Health & Roads 13047 City View Drive Dubuque, IA 52002 12 General Relief/ Veterans Affairs Nesler Centre 799 Main Street Dubuque, IA 52001 13 14 15 16 17 Dubuque County Juv. Prob. 350 West 6th Street Dubuque, IA 52001 Library- Asbury 5900 Saratoga Plaza , Suite 5 Asbury, IA. 52002 Library - Epworth 110 Bierman Road SE, Epworth, IA. 52045 Asbury, IA. 52002 Library Farley Branch 405 3rd. Ave. N. E. Farley, Iowa 52046 Library Holy Cross 938 Church St Holy Cross, IA. 52053 18 Roads - Farley Shop 209 3rd St NW Farley, IA 563- 744 -3741 19 Sheriff Department 770 Iowa Street Dubuque, IA 52001 20 Sunnycrest 2375 Roosevelt Street Dubuque, IA 52001 1 2 3 4 5 b 7 8 9 10 11 12 13 14 15 16 117 Exhibit B City of Dubuque Sites 502 Bell St Call Box Dubuque, lowa 348 Bell St Call Box Dubuque, lowa 351 Bell St Call Box Dubuque, Iowa 70 Ice Harbor West Rd Dubuque, lowa 298 Ice Harbor West Rd Dubuque, Iowa Allison Henderson Park 1500 Loras Blvd Dubuque, Iowa Catfish Creek Lift Station 795 Julien Dub. Dr. Dubuque, Iowa Cedar Lift Station 1496 Sycamore St Dubuque, Iowa City Hall 50 W. 13th Street Dubuque, IA 52002 City Hall Annex, 1300 Main Street Dubuque, Iowa Comisky Center 255 24th St Dubuque, Iowa Comm.Dev. / Housing 1806 Central Dubuque, IA 52002 Eagle Point Park 2601 Shiras Dubuque, Iowa Eagle Point Water 1902 Hawthorne Dubuque, Iowa Fire Department Headquarters 11 W. 9th Dubuque, IA 52002 Fire Station #2 2180 JFK Rd Dubuque, Iowa Fire Station #3 3155 Central Dubuque, Iowa 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 Fire Station #4 1677 University Dubuque, Iowa Fire Station #5 689 S Grandview Dubuque, Iowa Fire Station #6 689 S Grandview Dubuque, Iowa Flora Pool 2565 Green Dubuque, lowa Flora Park Maintenance 2565 Green Dubuque, Iowa Fourth Street Parking ramp 100 W4th Dubuque, Iowa Greyhound Park Lift Station 25 S Terminal St Dubuque, Iowa Greyhound Park Lift Station 1695 E 16th Dubuque, Iowa Housing 1805 Central Ave Dubuque, Iowa Keyline Transit 2401 Central Av Dubuque, Iowa Legal Services Suite 330 300 Main Street Dubuque, IA 52002 Leisure & Recreations Services 2200 Bunker Hill Road Dubuque, IA 52002 Library 360 11th Dubuque, Iowa McAleece Park 1801 Admiral Sheehy DR Dubuque, Iowa Metropolitan Landfill 14501 Route 20 Dubuque, Iowa Park Office & Greenhouse 1896 Keyway 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 Dubuque, Iowa Parking Ramp 501 Iowa Dubuque, Iowa Parking Ramp 830 Bluff Dubuque, Iowa Public Works 925 Kerper Ct Dubuque, Iowa Public Works Shed 1205 Elm St Dubuque, Iowa Olympic Heights Water Pumping 3875 Central Dubuque, Iowa Riverview Park 1851 Admiral Dubuque, Iowa Stafford Pumping Station 2231 Stafford St Dubuque, Iowa Sewer Flow Meter 2241 Lincoln Av Dubuque, Iowa Sewer Flow Meter 1620 Old Mill RD Dubuque, Iowa Sewer Flow Meter 3270 Dodge St Dubuque, Iowa Sewer Flow Meter 510 Fremont Dubuque, Iowa Sutton Pool 1800 Hawthorne Dubuque, Iowa Terminal Lift Station 25 S Terminal St Dubuque, Iowa Veterans Memorial Park 2700 Northview Dubuque, Iowa Water Pollution Control 795 Julien Drive Dubuque, Iowa Water Distribution 925 Kerper Ct Dubuque, Iowa Exhibit C County of Dubuque Sites Voice Seruices Site Service Feature Cost Per Unit Quantity Ext. Cost Court House IFB Analog Lines Call Fwd Var. 1 Call Transfer/ away Call/ 900 Block 15 720 Central Avenue ISDN PRI T -1 Voice 1 Dubuque, IA52002 DID Seq.-Block of 20 DID's Non Sequential ea. 40 Service im Feature Cost Per Unit Quantity Ext. Cost Conservation IFB Analog Lines Call Fwd Var. / Call Transfer/ 3nvay Call/ 900 Block _ 13606 Swiss Valley Rd IFB Analog Lines Peosta IA52068 IFB Analog Lines IFB Analog Lines Service Feature • Cost Per Unit Quantity Ext. Cost Conservation Maintenance Shop IFB Analog Lines Call Fwd Var. / Call Transfer/ away Call/ 900 Block 1 13069 Swiss Valley Road IFB Analog Lines Peosta, IA. 52068 IFB Analog Lines IFB Analog Lines Service Feature Cost Per Unit Quantity Ext. Cost Conservation SV camp Ground IFB Analog Lines Call Fwd Var. 1 Call Transfer/ 3nvay Call/ 900 Block 1 9483 Whitetop RD IFB Analog Lines Peosta, IA. 52068 IFB Analog Lines IFB Analog Lines Service m Feature 1 Cost Per Unit Quantity Ext. Cost Conservation Massey Marina IFB Analog Lines Call Fwd Var. 1 Call Transfer/ 3nvay Call/ 900 Block 1 9526 Massey Marina Lane IFB Analog Lines Dubuque, IA52003 IFB Analog Lines IFB Analog Lines - Service Feature Cost Per Unit Quantity Ext. Cost Conservation Mud Lake IFB Analog Lines Call Fwd Var. 1 Call Transfer/ away Call/ 900 Block 1 22312 Golf Lake Rd IFB Analog Lines Dubuque, IA52001 IFB Analog Lines IFB Analog Lines Service Feature Cost Per Unit Quantity Ext. C001 Conservation Finley Landing IFB Analog Lines Call Fwd Var./ Call Transfer/ 3evay Call/ 900 Block 1 24709 Finley Landing Rd Sherrill IFB Analog Lines Sherrill, IA 52073 IFB Analog Lines IFB Analog Lines Service Feature Cost Per Unit Quantity Ext. Cost Conservation Fillmore Shop IFB Analog Lines Call Fwd Var./ Call Transfer/ 3evay Call/ 900 Block 1 21567 Route 151 IFB Analog Lines Cascade IA 52033 IFB Analog Lines IFB Analog Lines Service Feature Cost Per Unit Quantity Ext. Cost Conservation New Wine Park IFB Analog Lines Call Fwd Var. 1 Call Transfer/ 3evay Call/ 900 Block 1 15971 New Wine Park Ln IFB Analog Lines New Vienna 52065 IFB Analog Lines IFB Analog Lines Service Feature Cost Per Unit Quantity Ext. Cost Emergency Operation Center IFB Analog Lines Call Fwd Var. 1 Call Transfer/ away Call/ 900 Block 3 14928 Public Safety Way IFB Analog Lines Dubuque, la 52002 IFB Analog Lines IFB Analog Lines Service Feature Cost Per Unit Quantity Ext. Cost Engineering, Health &Roads IFB Analog Lines Call Fwd Var. 1 Call Transfer/ 3evay Call/ 900 Block 2 13047 City View Drive IFB Analog Lines Dubuque, IA52002 IFB Analog Lines IFB Analog Lines Service Feature Cost Per Unit Quantity Ext. Cost General Relief /Veterans Affairs IFB Analog Lines Call Fwd Var. 1 Call Transfer/ 3evay Call/ 900 Block 2 Nesler Centre 799 Main Street IFB Analog Lines Dubuque, IA52001 IFB Analog Lines IFB Analog Lines — — Feature Cost Per Unit Quantity Ext. Cost Dubuque County Juv. Prob. IFB Analog Lines Call Fwd Var. 1 Call Transfer/ Nay Call/ 900 Block 2 350 West 6th Street IFB Analog Lines Dubuque, IA52001 IFB Analog Lines IFB Analog Lines Service Feature Cost Per Unit Quantity Ext. Cost Library- Asbury IFB Analog Lines Call Fwd Var. 1 Call Transfer/ 3evay Call/ 900 Block _ 5900 Saratoga Plaza , Suite 5 IFB Analog Lines Asbury, IA. 52002 IFB Analog Lines IFB Analog Lines Service Feature Cost Per Unit Quantity Ext. Cost Library- Epworth IFB Analog Lines Call Fwd Var. 1 Call Transfer/ away Call/ 900 Block _ 110 Bierman Road SE, IFB Analog Lines Epworth, IA 52045 IFB Analog Lines Asbury, IA. 52002 IFB Analog Lines Service Feature Cost Per Unit Quantity Ext. Cost Library Farley Branch IFB Analog Lines Call Fwd Var. 1 Call Transfer/ away Call/ 900 Block 405 3rd. Ave.N.E. IFB Analog Lines Farley, Iowa 52046 IFB Analog Lines IFB Analog Lines Service Feature Cost Per Unit Quantity Ext. Cost Library Holy Cross IFB Analog Lines Call Fwd Var. 1 Call Transfer/ away Call/ 900 Block 938 Church 51 Peck0e Analog with Features Holy Cross, IA. 52053 Peck0e Analog with Features Packzge Analog with Features Service Feature Cost Per Unit Quantity Ext. Cost Roads - Farley Shop IFB Analog Lines Call Fwd Var. / Call Transfer/ 3.9 Call/ 900 Block _ 209 3rd St NW Packzge Analog with Features Farley, IA563- 744 -3741 Peck0e Analog with Features Pack0e Analog with Features IM Service M Feature Cost Per Unit Quantity Ext. Cost Sheriff Department IFB Analog Lines Call Fwd Var. 1 Call Transfer/ away Call/ 900 Block 11 770 Iowa Street ISDN PRI T -1 Voice Dubuque, IA52001 DID Seq.-Block of 20 DID's Non Sequential ea. Service ' Feature Cost Per Unit Quantity Ext. Cost Sunnycrest IFB Analog Lines Call Fwd Var. 1 Call Transfer/ away Call/ 900 Block 2375 Roosevelt Street IFB Analog Lines Dubuque, IA52001 IFB Analog Lines IFB Analog Lines Exhibit D City of Dubuque Sites Voice Services 2 4 7 s 9 w 14 1s Line Feature Cost Per Unit Quantity Ext. Cost 502 Bell St Call Box 563 -690 -1513 Block/ Inter'I Block( 3rd Party Block/ Non Pub Dubuque. Iowa Service Feature Cost Per Unit Quantity Ext. Cost 348 Bell St Call Box 563 -690 -1512 Block/ Inter'I Block( 3rd Party Blockf Non Pub Dubuque. Iowa Service MIL Feature Cost Per Unit Quantity Ext. Cost City Of Dubuque 563 -582 -3219 Call Fwd Var.., Call Transfer! away Call 1900 Block 351 Bell Street 563 -582 -3317 Call Fwd Var. 1 Call Transfer( 3way Call 1900 Block Dubuque IA 52001 563 -582 -4282 Call Fwd Var. 1 Call Transfer! 3way Call f 900 Block 563 -582 -3486 Call Fwd Var. 1 Call Transfer! 3way Call f 900 Block 563 -582 -3575 Call Fwd Var. 1 Call Transfer(3way Call 1900 Block 563 -583 -1231 Call Fwd Var. 1 Call Transfer! 3way Call,' 900 Block 563 -583 -1425 Call Fwd Var. 1 Call Transfer,' 3way Call,' 900 Block 563 -583 -3158 Call Fwd Var. 1 Call Transfer,' 3way Call,' 900 Block 563 -583 -3188 Call Fwd Var. 1 Call Transfer( 3way Call 1 900 Block 563 -583 -3219 Call Fwd Var. 1 Call Transfer/ 3way Call 1900 Block 563 -583 -5742 Call Fwd Var. 1 Call Transfer,' 3way Call,' 900 Block 563 -583 -5841 Call Fwd Var. 1 Call Transfer/ 3way Call 1900 Block 563 -583 -5935 Call Fwd Var. 1 Call Transfer/ 3way Call 1900 Block 563 -583 -6768 Call Fwd Var. 1 Call Transfer,' 3way Call,' 900 Block 563 -583 -3561 Call Fwd Var. 1 Call Transfer/ 3way Call 1900 Block device Cost Per Unit Quantity Ext. Cost 7010e HarborWest Rd 563 -690 -1510 Block /Inter'I Block( 3rd Party Blockf Non Pub Dubuque, Iowa Seance 1=11§112== Cost Per Unit Quantify Ext. Cost 298 ice H arborWest Rd 563 -690 -1511 Block /Inter'I Block( 3rd Pally Bloc14 Non Pub Dubuque, Iowa Service Feature Cost Per Unit Quantity Ext. Cost Allison Henderson Park 563 -589 -4300 Call Fwd Var. l Call Transfer(3way Call 1900 Block 1500 Loras Blvd Dubuque, Iowa Service Feature Cost Per Unit Quantity Ext. Cost Catfish Creek Lift Station 563 -589 -4328 Call Fwd Var. l Call Transfer(3way Call 1 900 Block 795 Julien Dub. Dr. Dubuque, Iowa Service Feature Cost Per Unit Quantity Ext. Cot Cedar Lift Station 563 -589 -4328 Fall Faad'Var.1 Call Transfers 3..4 Call 1 900 Block 1495 Sycamore St Dubuque, Iowa Feature Cost Per Unit Quantity Ext. Cost City Hall 563 -556 -3328 Call Fwd Var. 1 Call Transfer( 3way Call 1900 Block 50 W. 13th Street 563 -556 -3380 Call Fwd Var. 1 Call Transfer,' 3way Call,' 900 Block Dubuque, IA 52002 563 -556 -5563 Call Fwd Var. 1 Call Transfer(3way Calif 900 Block 563 -556 -5989 Call Fwd Var. 1 Call Transfer(3way Calif 900 Block 563 -589 -0890 Cali Fwd Var. 1 Cali Transfer,' 3way Call,' 900 Block 563 -589 -1733 Cali Fwd Var. 1 Cali Transfer(3way Calif 900 Block 563 -589 -4265 Cali Fwd Var. 1 Cali Transfer(3way Calif 900 Block 563- 589-1737 Cali Fwd Var. 1 Cali Transfer,' 3way Call,' 900 Block ISDN PRI T -1 Voice Service ISDN PRI T -1 Voice DID Seq.-Block o121 _ ISDN PRI T -1 Voice DID's Non Sequential ea s ®avice • Cost Per Unit Quantity Ext. Cost City Hall Annex, 563 -589 -4117 Cali Fwd Var. 1300 Main Street 563 -589 -4299 Cali Fwd Var. 1 Cali Transfer,' 3way Cali,' 900 Block Dubuque. Iowa 563 -690 -0924 Cali Transfer( 3way Call JIM Service i Feature. Cost Per Unit Quantity Ext. Cost Comisky Center 563-589 -3296 Cali Fwd Var. 1 Cali Transfer(3way Call 1900 Block 255 24th St Dubuque, Iowa • Service Cost Per Unit Quantify Ext. Cost Comm Dev. / Housing 1805 Central Dubuque, IA 52002 Service ! Feature .. Cost Per Unit Quantity Ext. Cog. Eagle Point Park 563 -589 -4216 Cali Fwd Var. 1 Cali Transfer,' 3way Call 1900 Block 2601 Shiras Dubuque. Iowa Service Feature Cost Per Unit Quantity Ext. Cost Eagle Point Water 563-589 -4292 Call Fwd Var. l Call Transfer( 3way Call 1900 Block 1902 Hawthorne 563 -589 -4297 Call Fwd Var. 1 Cali Transfer ,' away Call 1900 Block Dubuque, Iowa 563 -690 -0950 Cali Fwd Var. 1 Cali Transfer ,' away Call 1900 Block 56 3- 6 90 -09 51 Cali Fwd Var. 1 Call Transfer(3way Call 1900 Block Service Feature — Cost Per Unit Quantity Ext. Cost Emergency Management 563-5 89 -41 70 Call Fwd Var. 1 Cali Transfer,' away Call 1900 Block 14928 Public Safety Way 563- 589-0012 Call Fwd Var. l Call Transfer(3way Call 1900 Block Dubuque IA 52001 563 -589 -0015 Call Fwd Var.., Call Transfer,' away Call 1 900 Block 563-589 -0016 Call Fwd Var.., Call Transfer,' away Call 1 900 Block Service Feature Cost Per Unit Quantity Ext. Cog. Fire Department 563 -589 -0894 Cali Fwd Var. 1 Cali Transfer,' away Call 900 Block Fire Headquarters, 11 W. 9th 56 3- 5 89 -41 67 Pick Up Dubuque. IA 52002 563 -589 -4209 Direct call pick up 2 4 7 s 9 w 14 1s 17 1s 19 ao 21 2s 27 28 30 31 32 33 Service Cost Per Unit Quantity Ext. Cosl Fire Station #2 563 -589 -0885 Call Fwd Var. 2180 JFK Rd 563 -589 -4162 Fwd Doll Answer 56 3-690-61 621 Ring control =19 ring Dubuque, Iowa Service ' Feature Cost Per Unit Quantity Ext. Cost Fire Station #3 563-5 89-41 63 Fwd Doll Answer 56 3-690-61 63 / Ring control =15 ring 3155 Central 563 -690 -1559 Call Fwd Var. Dubuque, Iowa Service Fn#tnp i Cost Per Unit Quantity Ext. Cost Fire Station #4 563 -589 -4164 Fwd Doll Answer 56 3-690-61 641 Ring control = faring 1677 University 563-589 -4206 Call Fwd Var./ Call Transfer! 3way Call! 900 Block Dubuque, Iowa Selece Fedora Cost Per Unit Quantity Ext. Cost Fire Station #5 563589 -4165 Fwd Bus/ Dont Answer 563- 690 -6165/ Ring control d1 689 S Grandview Dubuque, Iowa Service Feature Cost Per Unit Quantify Ext. Cost Fire Station #6 563589 -4166 Don't Answer 563690-6168 Ring control =fix ring 689 S Grandview Dubuque, Iowa Service Feature Cost Per Unit Quantity Ext. Cost Five Flags 563 -589 -4257 Call Fwd Var./ Call Trans(erl 3way Call l 900 Block 401 Main Street S 56 3- 5 89 -43 51 Call Fwd Var. Dubuque IA 52001 Service Feature Cost Per Unit Quantify Ext. Cost Flora P001 563-589 -4246 Fwd Bus/ Dont Answer 563- 690 -6248 2565 Green 563 -589 -4323 Call Fwd Var./ Call Transfer/ away Call l 900 Block Dubuque, Iowa 563 -589 -4324 Call Fwd Var./ Call Transfer l away Call l 900 Block Flora Park Maintenance Service 563 -589 -4298 Feature. Call Fwd Var./ Call Transfer l 3way Call l 900 Block Cost Per Unit Qualtity Ext. Cost 2565 Green Dubuque, Iowa Service Feature Cost Per Unit Quantity Ext. Cost Fourth Street Parking ramp 563-690 -0512 BIocW Inter'I Block! 3rd Party Block 100 W 4th 563 -690 -0438 Call Fwd Var./ Call Transfer l 3way Call! 900 Block Dubuque, 10Wa 563-690 -0513 Block/ Inter'I Block! 3rd Party Block 563-690 -0514 Block/ Inter'I Block! 3rd Party Block 563 -690 -0515 Block/ Inter'I Block! 3rd Party Block 563-690 -0516 Block/ Inter'I Block! 3rd Party Block 563-690 -0517 Block/ Inter'I Block! 3rd Party Block 563 - 690 -0698 Block/ Inter'I Block! 3rd Party Block Service Feature Cost Per Unit Quatity Ext. Cost Greyhound Park Lift Station 563-589 -4329 Call Fwd Var./ Call Transfer l 3way Call! 900 Block 25 S Terminal St Dubuque, Iowa Service Feature Cost Per Unit Quantity Ext. Cost Gre 'hound Park Lift Station 563-589 -0756 Call Fwd Var./ Call Transfer l 3way Call! 900 Block 1695E 16th Dubuque, Iowa wire Fedora Cost Per Unit Quatity Ext. Cost Housing 56 3- 5 89 -08 91 Call Fwd Var./ Call Transfer! away Call l 900 Block 1805 Central Ave 563-589 -4244 Call Fwd Var./ Call Transfer! 3way Call! 900 Block Dubuque, Iowa r CostPer Unit Qu anrty Ext. Cost Keyline Transit 563 -589 -4340 Call Fwd Var./ Call Transrerl 3way Call! 900 Block 2401 Central Av 563 -589 -4342 Call Fwd Var./ Call Transrerl 3way Call! 900 Block Dubuque, Iowa 563-589 -0019 Call Fwd Var./ Call Transfer! 3wey Call l 900 Block Service Fedora Cost Per Unit Quantity Ext. Cost Legal Services 563 -589 -4186 Call Fwd Var./ Call Transfer! away Call 1900 Block Suite 330, Harbor View Place, 300 Main Street 563- 589 -4187 Call Fwd Var./ Call Transfer l 3wey Call 1900 Block Dubuque, IA 52002 563-589 -4247 Fwd Bus/ Dont Answer 563- 690 -6247 563-5 83 -41 13 Wait Indicator! Call Fwd Busy 5 63 - 583 4857 1 Call Fwd 563 -583 -1040 Call Fwd Var./ Call Transfer l 3wey Call l 900 Block 563 -557 -1310 Call Fwd Var./ Call Transfer! 3way Call! 900 Block/ 1 Addi Dir. Listing Service Feature or Cost Per Unit Quantity Ext. Cost Leisure & Recreations Services 563 -589 -4260 Pick Up 2200 Bunker Hill Road 563 -589 -4391 Pick Up Dubuque, IA 52002 . Service Feature Cost Per Unit Quantity Ext. Cost Library 563-589 -0896 Call Fwd Var./ Call Transfer! away Call! 900 Block 36011th 563 -589 -4217 Call Fwd Var./ Call Transfer! 3way Call! 900 Block Dubuque, Iowa 563 -589 -4226 3wey Call 1900 Block Service Feature Cost Per Unit Quantity Ext. Cost McAleece Park 563 -589 -4240 Fwd Bus/ Dont Answer 563- 690 -6240 1801 Admiral Sheehy DR Dubuque, Iowa 35 36 43 44 49 51 52 Service Feature Cost Per Unit Quantity Ext. Cost Metropolitan Landfill 563-5 89-17 20 Call Fwd Var./ Call Transfer 13wey Call 1 900 Block / 1 Add1 Dir. Listing 14501 Route 20 563-557 -8220 Call Fwd Var./ Call Transfer l 3way Call l 900 Block Dubuque, Iowa 563 -690 -1271 Call Fwd Var./ Call Transfer l 3way Ca111900 Block 56 3- 5 57-18 38 Call Fwd Var./ Call Transfer l 3way Call l 900 Block 56 3- 5 89-17 26 Call Fwd Var./ Call Transfer l 3way Call! 900 Block Feature Cost Per Unit Quantity Ext. Cost Park Office & Greenhouse 563-589 -4248 Fwd Busy Dont Answer 563 - 690 -6248 2241 Lincoln Ave 563 -589 -4320 Call Fwd Var./ Call Transfer l 3way C3111900 Block Dubuque, Iowa 56 3- 5 89 -43 21 Fwd BUS/ Dont Answer 563- 690 -6321 Service Feature Cost Per Unit Quantiy Ext. Cost Pak ng Ramp 563-589-4264 Call Fwd Var./ Call Transfer l 3way Call l 900 Block 501 Iowa Dubuque, Iowa Service Feature Cost Per Unit Quantity Ext. Cost Parking Ramp 563-580-4189 Call Fwd Var./ Call Transfer l away Ca11(900 Block 701 Iowa Dubuque, Iowa Service Feature Cost Per Unit Quantity Ext. Cost Parking Ramp 563 -589 -0898 Call Fwd Var. 830 Bluff 56 3- 5 89-17 29 Call Fwd Var./ Call Transfer! 3way Ca11( 900 Block Dubuque, Iowa 56 3- 5 89-17 36 Call Fwd Var. 563 -589 -4308 Call Fwd Var./ Call Transfer! 3way Call l 900 Block Service Feature Cost Per Unit Quantity Ext. Cost Public Works 563-690 -0537 none 925 Kerper Ct 563- 690 -0542 none Dubuque, Iowa 563-690 -0544 none 563-589 -4250 Call Transfer! 3way Call l 900 Block 563-589 -4252 Call Fwd Var./ Call Transfer! 3way Call! 900 Block 563 -690 -0703 Call Fwd Var./ Call Transfer! 3way C311( 900 Block additional listings Service Featur- Cost Per Unit Quantity Ext. Cost Public Works Shed 1205 Elm St Dubuque. Iowa Service Cost Per Unit Quantity Ext. Cost Olympic Heights Water Pumping 563-6 90 -01 85 Published 3875 Central Dubuque, Iowa Cost Per Unit Quantify Ext. Cost Regional Airport 563-589 -0899 Call Fwd Var./ Call Transfer! 3way Call! 900 Block 11000 Airport Rd 563 -589 -4108 Call Fwd Var./ Call Transfer! 3way Call l 900 Block Dubuque. Iowa 563-5 89 -41 27 Add1 Dir. Listing 563-5 89 -41 28 away Call 1900 Block 563 -690 -0758 Call Fwd Var./ Call Transfer! 3way Call l 900 Block Service Feature Cost Per Unit Quantity Ext. Cost Riverview Park 563-589 -4238 Fwd BUS/ Dont Answer 563- 690 -6238 1851 Admiral Dubuque, Iowa Service Feature = Cost Per Unit Quantity Ext. Cost Stafford Pumping Station 563 -690 -0785 Pub !Touch Tone 2231 Stafford St Dubuque, Iowa Service Feature Cost Per Unit Quantity Ext. Cost Sewer Flow Meter 2241 Lincoln Av Dubuque, Iowa Service Feature Cost Per Unit Quantify Ext. Cost Sewer Flow Meter 563-589 -4286 Call Fwd Var./ Call Transfer! 3way Call! 900 Block 1620 Old Mill RD 563-589 -4289 Call Fwd Var./ Call Transfer! 3way Call! 900 Block Dubuque, Iowa Cost Per Unit Quantity Ext. Cost Sewer Flow Meter 3270 Dodge St 563-589 -0882 Call Fwd Var. Dubuque, Iowa Feature Cost Per Unit Quantity Ext. Cost Sewer Flow Meter 56 3- 5 89 -08 81 Call Fwd Var./ Call Transfer! 3way Call! 900 Block 1896 key way Dr Dubuque, Iowa Seance i Feature Cost Per Unit Quantiy Ext. Cost Sewer Flow Meter 1135 Rosedale Ave 5n_.5:L9-Ot::,4 Call Fwd Var./ Call Transfer! 3way Call! 900 Block Dubuque, Iowa Service Cost Per Unit Quantity Ext. Cost Sutton Pool 1800 Hawthorne Dubuque, Iowa Service Feature Cost Per Unit Quantity Ext. Cost Terminal Lift Station 563-589 -4245 Call Fwd Var./ Call Transfer! 3way Call! 900 Block 25 S Terminal St Dubuque. Iowa Service EMI Feature Cost Per Unit Quaraty Ext. Cost Veterans Memorial Park 56 3- 5 89 -42 41 Fwd BUS/ Dont Answer 563- 690 -6241 2700 Northview Dubuque, Iowa 52 53 Service Feature Cost Per Unit Quantity Ext. Cost Water Pollution Control 563 -589 -4176 Add'I Dir. Listing 795 Julien Drive 563 -589 -4179 Call Fwd Var. 1 Call Transfer! 3way Call 1 900 Block Dubuque, Iowa Servire ` Feature Cost Per Unit Quantity Ext. Cost. Water Distribution 563 -690 -0761 Call Fwtl Var. 1 Call Transfer! away Call,' 900 Block 925 Kerper Ct 563 -589 -4204 Call Fwd Var. 1 Call Transfer! 3way Call! 900 Block Dubuque. Iowa 563 -589 -4303 Addi Dir. Listing County of Dubuque Sites Services DSL / Broadband Coax Integrated T -1 Ethernet MPLS Court House Available {yes) 720 Central Avenue starting Bandwidth Dubuque, IA 52002 Top Bandwidth Construction or Installation fee Services DSL / Broadband Coax Integrated T -2 Ethernet MPLS Conservation Available (yes) 13606 Swiss Valley Rd Starting Bandwidth Peosta IA 52068 Top Bandwidth Construction or Installation fee Services DSL / Broadband Coax Integrated T -3 Ethernet MPLS Conservation Maintenance Shop Available {yes) 13069 Ssuss Valley Road Starting Bandwidth Peosta, IA. 52068 Top Bandwidth Construction or Installation fee - Services DSL / Broadband Coax Integrated T -4 Ethernet MPLS Conservation SV camp Ground Available (yes) 9483 Whitetop RD Starting Bandwidth Peosta, IA. 52068 Top Bandwidth Construction or Installation fee Services DSL / Broadband Coax Integrated T -5 Ethernet MPLS Conservation Massey Marina Available {yes) 9526 Massey Marina Lane Starting Bandwidth Dubuque, IA 52003 Top Bandwidth Construction or Installation fee Services _ DSL / Broadband Coax Integrated T -6 Ethernet MPLS Conservation Mud Lake Available (yes) 22312 Golf Lake Rd Starting Bandwidth Dubuque, IA 52001 Top Bandwidth Construction or Installation fee Services _ DSL / Broadband Coax Integrated T -7 Ethernet MPLS Conservation Finley Landing Available (yes) 24709 Finley Landing Rd Sherrill Starting Bandwidth Sherrill, IA 52073 Top Bandwidth Construction or Installation fee Services DSL / Broadband Coax Integrated T -8 Ethernet MPLS Conservation Fillmore Shop Available (yes) 21567 Route 151 Starting Bandwidth Cascade IA 52033 Top Bandwidth Construction or Installation fee Services -. DSL / Broadband Coax Integrated T -9 Ethernet MPLS Conservation New Wine Park Available ryes) 15971 New Wine Park Ln Starting Bandwidth New Vienna 52065 Top Bandwidth Construction or Installation fee Services DSL / Broadband Coax Integrated T -10 Ethernet MPLS Emergency Operatl on Center Available {yes) 14928 Public Safety Way starting Bandwidth Dubuque, la 52002 Top Bandwidth Construction or Installation fee Services DSL / Broadband Coax Integrated T -11 Ethernet MPLS Engineering, Health & Roads Available (yes) 13047 City View Drive Starting Bandwidth Dubuque, IA 52002 Top Bandwidth Construction or Installation fee Services DSL / Broadband Coax Integrated T -12 Ethernet MPLS Available {yes) General Relief /Veterans Affairs Nesler Centre 799 Main Street Starting Bandwidth Dubuque, IA 52001 Top Bandwidth Construction or Installation fee Services DSL / Broadband Coax Integrated T -13 Ethernet MPLS Dubuque COUntyJUV. Prob. Available ryes) 350 West fith Street Starting Bandwidth Dubuque, IA 52001 Top Bandwidth Construction or Installation fee Services = DSL / Broadband Coax Integrated T -14 Ethernet MPLS Library-Asbury Available {yes) 5900 Saratoga Plaza , Suite 5 Starting Bandwidth Asbury, IA. 52002 Top Bandwidth Construction or Installation fee Services ' DSL / Broadband Coax Integrated T -15 Ethernet MPLS Library- Epworth Available (yes) 110 Bierman Road SE, Starting Bandwidth Epworth, IA. 52045 Top Bandwidth Asbury, IA. 52002 Construction or Installation fee i 1 1 Services = DSL/ Broadband Coax Integrated T -16 Ethernet MPLS Library Farley Branch Available (yes) 405 3rd. Ave .N .E. Starting Bandwidth Farley, Iowa 52046 Top Bandwidth Construction or Installation fee Services = DSL / Broadband Coax Integrated T -17 Ethernet MPLS Library Holy Cross Available (yes) 938 Church St Starting Bandwidth Holy Cross, IA. 52053 Top Bandwidth Construction or Installation fee Services. DSL / Broadband Coax Integrated T -18 Ethernet MPLS Roads - Farley Shop Available (yes) 209 3rd St NW Starting Bandwidth Farley, IA 563 -744 -3741 Top Bandwidth Construction or Installation fee _ Services DSL / Broadband Coax Integrated T -19 Ethernet MPLS Sheriff Department Available (yes) 770 Iowa Street Starting Bandwidth Dubuque, IA 52001 Top Bandwidth Construction or Installation fee Services = DSL / Broadband Coax Integrated T -20 Ethernet MPLS Sunrrycrest Available (yes) 2375 Roosevelt SVeet Starting Bandwidth Dubuque, IA 52001 Top Bandwidth Construction or Installation fee Fiber Wireless Internet Fiber Wireless Internet Fiber Wireless Internet Fiber Wireless Internet Fiber Wireless Internet Fiber Wireless Internet Fiber Wireless Internet Fiber Wireless Internet Fiber Wireless Internet Fiber Wireless Internet Fiber Wireless Internet Fiber Wireless Internet Fiber Wireless Internet Fiber Wireless Internet Fiber Wireless Internet Fiber Wireless Internet Fiber Wireless Internet Fiber Wireless Internet Fiber Wireless Internet Fiber Wireless Internet 1 Exhibit F City of Dubuque 502 Bella Call Bo Dubuque, lava 378 Bell St Call Bo Dubuque, Iowa 70 Ice !arbor West Rd Dubuque, lava 298 ke lb rbor West Rd Dubuque, Iowa Allison Henderson Park 1500 Loras Ekd Dubuque, Iowa 1 1 Catfish Ctee k Lift Smton 795 Julian Dub. Dr. Dubuque, laws Cedar OR slatbn 14955yca0oreSt Dubuque, Iowa City Hall 50 W. 13th Street Dubuque, IA52002 City Hall Anner, 1300 Main Street Dubuque, Iowa Com kW Center 55 24th St Dubuque, Iowa Comm. Deo. /lousing 7905 Central Dubuque, 1550102 Service A oibbihy Dots /Integmted Yoke /Internet Services DSL/ Broadband Coat Int5ratedT -20 Ethernet MPLS Fiber Wirelesslnternet Available ryes) Stating Bandwidth Top Bandwidth Construction or Installation fee Services 126 Li Broadband Coat InteeratedT -21 Ethernet MPLS Fiber Wirelaslnternet Available ryes) Stating Bandwidth Top Bandwidth Construction or Insalb[ ion fee Services DSL/ Broadband Coat Int5ratedT -22 Ethernet MPLS Fiber Wirelesslnternet Available Feel Stating Bandwidth Top Bandwidth Construction or Installation fee Services 126 Li Broadband Coat IntegratedT -23 Ethernet MPLS Fiber Wireless Internet Available ryes) Stating Bandwidth Top Bandwidth Construction or Insalation fee Services DSL/ Broadband Coat Int5ratedT -24 Ethernet MPLS Fiber Wirelesslnternet Available ryes) Stating Bandwidth Top Bandwidth Construction or Installation fee Services 126Lf Broadband Coat IntagratedT -Z Ethernet MPLS Fiber Wirelesslnternet Available ryes) Stating Bandwidth Top Bandwidth Construction or Insalation fee Services DSL/ Broadband Coat Int5ratedT -26 Ethernet MPLS Fiber Wirelesslnternet Available Feel Starting Bandwidth Top Bandwidth Construction or Installation fee Services 126Lf Broadband Coat IntagratedT -27 Ethernet MPLS Fiber Wireleslnternet Available ryes) Stating Bandwidth Top Bandwidth Construction or Installation fee ._ -., ._. DSL/ Broadband Coat Int5ratedT -28 Ethernet MPLS Fiber Wirelesslnternet Available ryes) Starting Bandwidth Top Bandwidth Construction or Installation fee Services 126 Li Broadband Coat InteeratedT -D Ethernet MPLS Fiber Wirelesslnternet Available ryes) Stating Bandwidth Top Bandwidth Construction or Insalation fee Services DSL/ Broadband Coat Int5ratedT -30 Ethernet MPLS Fiber Wirelesslnternet Available ryes) Starting Bandwidth Top Bandwidth Construction or Installation fee Services CGL/ Broadband Com IntegratedT -31 Ethernet MPLS Fiber Wirelesslnternet Eagle Point Park Available (yes) 301Shiras Stating Bandwidth Dubuque, !ma Top Bandwidth Construction or Installation fee Services CSL/ Broadband Com IntagratedT -32 Ethernet MPLS Fiber Wirelesslnternet Eagk Point Water Available (yes) 1902H ewthorne Stating Bandwidth Dubuque, Iowa Top Bandwidth Construction or Installation fee CGL/ Broadband Co a IntegratedT -33 Ethernet MPLS Fiber Wirelesslnternet Fire Department Available (yes) Fire Heaiqueters, 11 W. 9th Stating Bandwidth Dubuque, 1 )65302 Top Bandwidth Construction or Installation fee = Services ESL / Broadband Com IntagratedT -34 Ethernet MPLS Fiber Wirelesslnternet Fite Slaton #2 Available (yes) 21801FK Rd Stating Bandwidth Dubuque, Iowa Top Bandwidth Construction or Installation fee ._ -., ._. CGL/ Broadband Com IntegratedT -35 Ethernet MPLS Fiber Wirelesslnternet Fire Slaton #3 Available (yes) 3155 Central Stating Bandwidth Dubuque, !ma Top Bandwidth Construction or Installation fee 5ervice5 DSO Broadband Com InttgratedT -3 Ethernet MPLS Fiber Wirelesslnternet Fire Smtion#4 Available (yes) 1677 University Stating Bandwidth Dubuque, Iowa Top Bandwidth Construction or Installation fee Services DU/ Broadband Com InttgraredT -37 Ethernet MPLS Fiber Wirelesslnternet Fire Slaton #5 Available (yes) 6895 Grandview Stating Bandwidth Dubuque, !ma Top Bandwidth Construction or Installation fee Services ESL / Broadband Cam IntagratedT -3 Ethernet MPLS Fiber Wirelesslnternet Fire Satan #6 Available (yes) 6895 Gran Wien Stating Bandwidth Dubuque, Iowa Top Bandwidth Construction or Installation fee Services DU/ Broadband Com InttgratedT -3 Ethernet MPLS Fiber Wirelesslnternet Flom Pool Available (yes) 365 Green Stating Bandwidth Dubuque, !ma Top Bandwidth Construction or Installation fee Services DSO Broadband Com InttgratedT -40 Ethernet MFLS Fiber Wireless Internet Flora Park Maintenance Available (yes) 365 Green Stating Bandwidth Dubuque, Iowa Top Bandwidth Construction or Installation fee Services CGL/ Broadband Com IntegraredT -41 Ethernet MPLS Fiber Wirelesslnternet Fourth Street Parking ramp Available (yes) 100W 4th Stating Bandwidth Dubuque, Iowa Top Bandwidth Construction or Installation fee Services CGLI Broadband Co Integrated T-42 Ethernet MPLS Fiber Wireless Internet G•ehound Park tittStaton Available (yes) 35 Terminal St Starting Bandwidth Dubuque, Iowa Top Bandwidth Construction or Installation fee Services C6LI Broadband Cow Intgratetl T -43 Ethernet MPLS Fiber Wireless Interne[ GFNhountl Park LiftStatmn Available ryes) 1695 E 16th Stating Bandwidth Dubuque, Iowa Top Bandwidth Construction or Installation fee CGLI Broadband Coat Integrated T-44 Ethernet MPLS Fiber Wirelesslnternet Ibisng Available ryes) 7905 Central Ave Starting Bandwidth Dubuque, Iowa Top Bandwidth Construction or Installation fee Services 06LI Broadband Cow Intgratetl T -45 Ethernet MPLS Fiber Wireless Internet Reyline To wit ryes) 2401CentralAv Stating Bandwidth Dubuque, Iowa Top Bandwidth Construction or Installation fee Legal Serves ._ -., �... CGLI Broadband Coat Integrated T-46 Ethernet MPLS Fiber Wirelesslnternet Available (yes) Suite 3E0, Harbor New Place, 310 Main Street Starting Bandwidth Dubuque, 11552002 Top Bandwidth Construction or Installation fee Services DSO Broadband COaz Integrated T-47 Ethernet MPLS Fiber Wireless Internet Lekure & Recreations Services Available (res) 2200 Bunker Hill Road Stating Bandwidth Dubuque, 10152002 Top Bandwidth Construction or Installation fee Services CGLI Broatlbantl Coat Int�ratetl T -48 Ethernet MPLS Fiber Wireless Internet Library Available (yes) 36011th Starting Bandwidth Dubuque, Iowa Top Bandwidth Construction or Installation fee Services 06LI Broadband Cow Intgratetl T -49 Ethernet MPLS Fiber Wireless Internet Mekkece Park Available (res) 1801AdmiralSh why DR Stating Bandwidth Dubuque, Iowa Top Bandwidth Construction or Installation fee Services CGLI Broadband Coat Integrated T-50 Ethernet MPLS Fiber Wirelesslnternet Metmpolilan landfill Available (yes) 14501ROUre2O Starting Bandwidth Dubuque, Iowa Top Bandwidth Construction or Installation fee Services DSO an COaz Integrated T-51 Ethernet I:1PL5 Fiber Wirelxslnternet ParkOffke &Greenhouse Available (res) 1896 Kama( Stating Bandwidth Dubuque, Iowa Top Bandwidth Construction or Installation fee Services CGLI Broadband Coat Integrated T-52 Ethernet MPLS Fiber Wireless Internet Parking Ramp Available rye;) 5011owa Starting Bandwidth Dubuque, Iowa Top Bandwidth Construction or Installation fee Services 06LI Broadband Cow Intgratetl T -53 Ethernet MPLS Fitter Wireless Internet Parking Ramp Available ryes) 831 Bluff Stating Bandwidth Dubuque, Iowa Top ban AVitl[h Construction or Instillation fee 116 Li Broadband Coat IntegratedT -54 Ethernet MPLS Fiber Wireless Internet Publk Worts Available Nes) 95 Kerper Ct Stating Bandwidth Dubuque, love Top Bandwidth Construction or Installation fee Services DU/ Broadband Coat IntegratedT -55 Ethernet MPLS Fiber Wirelesslnternet Pubi Works Shed Available Nes) 1275 Elm St Stating Bandwidth Dubuque, Iowa Top Bandwidth Construction or Installation fee Services 116 Li Broadband Coat IntrgratedT -56 Ethernet MPLS Fiber Wireless Internet Olympic Heights Water Pumping Available Nes) 3375 Ca tral Stating Bandwidth Dubuque, Iowa Top Bandwidth Construction or Installation fee Services DU/ Broadband Coat Integr5tedT -57 Ethernet MPLS Fiber Wirelesslnternet Rvervem Park Available Nes) 1851Admiral Stating Bandwidth Dubuque, Iowa Top Bandwidth Construction or Installation fee Services DEL/ Broadband Coat IntegratedT -56 Ethernet MPLS Fiber Wirelesslnternet Stafford Pumping Station Available Nes) 2231Steford St Stating Bandwidth Dubuque, Iowa Top Bandwidth Construction or Installation fee Services C3L/ Broadband Coat Integr5tedT -59 Ethernet MPLS Fiber Wirelesslnternet Seater Flour Meter Available Nes) 2241 Lincoln Av Stating Bandwidth Dubuque, lows Top Bandwidth Construction or Installation fee Services DEL/ Broadband Coat IntegratedT -60 Ethernet MPLS Fiber Wirelesslnternet Seater 1050 Meter Available Nes) 1620 OId MiII RD Stating Bandwidth Dubuque, Iowa Top Bandwidth Construction or Installation fee Seater Flour Meter ._ -., ._. C3L/ Broadband Coat Integr5tedT -61 Ethernet MPLS Fiber Wirelesslnternet Available Nes) 3270 Dote St Stating Bandwidth Dubuque, lows Top Bandwidth Construction or Installation fee Services 116 Li Broadband Coat IntegratedT -62 Ethernet MPLS Fiber Wire less Internet Sexier Flour Meter Available (9es) 510 Fremont Stating Bandwidth Dubuque, Iowa Top Bandwidth Construction or Installation fee Services C3L/ Broadband Coat Integr5tedT -63 Ethernet MPLS Fiber Wirelesslnternet Sutton Pool Available Nes) 7900 Hawthorne Stating Bandwidth Dubuque, lows Top Bandwidth Construction or Installation fee Services 116 Li Broadband Coat IntrgratedT -64 Ethernet MPLS Fiber Wireless Internet Terminal Lit Station Available Nes) 5S Terminal St Stating Bandwidth Dubuque, Iowa Top Bandwidth Construction or Installation fee IMP Services C3L/ Broadband Coat Integr5tedT -65 Ethernet MPLS Fiber Wirelesslnternet Vetetam Memorial Park Available Nes) 2700 Northview Stating Bandwidth Dubuque, lows Top Bandwidth Construction or Installation fee CBL/ Broadband Coat IntegratedT -66 Ethernet MPLS Fiber Wireless Internet Water Po lutun Control Available lyes) 795 Juliet Drive Stating Bandwidth Dubuque, lows Top Bandwidth Construction or Installation fee Services DBL/ Broadberd Coat IntWratedT -67 Ethernet MPLS Fiber Wirelesslnternet Water DL tribtnun Available (yes) 93 Kerper ix Starting Bandwidth Dubuque, Iowa Top Bandwidth Construction or Installation fee when, ptlonp phone phonm %ton6 Op.,5 ghcn 0 C6t / PIMP PPM GEE PPE PPE MDIEMP POP, UMEOP OE, C64/ PIMP mm CUA m orwnl mu IOC PEC stetE IM in peosge state 11.1 OMEOP oplon: NEC PPE h uteri maeem mend C64/ mrcad mm CUA spell orwnl tap HOC NEC state 11.1 um optons MPE MSC iunma !era I NEC IOC h uteri maeem mend state ip Me spell o.nl tap mid arc. mm GEE ElleMatel I IOC AMC sm. MI o,,,nee opton: MPE ILIPC !mime mod I RFC IOC h uteri maeem mend mid arc. mm GEE m orwnl my 111116,. 7.1 IOC AMC SID& 11.1 in peckqe state umwe 0pton: I MPE MSC iunma !era I h uteri maeem mend mid arc. mm GEM spell orwnl tap IOC MPG imerageol PEC TEM Mt in pecker state ommse 0plons