Mediacom rate adjustments
Mediacom ~
June 28'" 2006
City Manager
City of Dubuque
City Hall
50 W 13'h Street
Dubuque, IA 52007-4864
Dear Mr. Van Milligan:
Mediacom's continued commitment of offering state-of-the-art broadband video and Internet services
remains our pledge to customers. While we continue to take every measure to keep our costs under
control, our operational costs including fuel, employee benefits and video programming have risen
sharply.
In light of these cost increases and other factors, we now find it necessary to adjust the monthly rate of
several services. All digital accounts will be increased by $1.00 on the primary TV and $1.00 on each
additional TV receiving digital programming. The optional advanced Digital Video RecorderlHigh
Definition converter prices will decrease by $.50 from $7.50 to $7.00. The rate adjustments will take
place beginning with August billing statements. In addition, the Digital Video Recorder service will
increase by $1.00 from $4.95 to $5.95 effective with September billing statements.
In the past year, we have increased the value of our total package of services. One value improvement has
been increasing the speed of our Internet service to 5 Mbps so that it is now up to three times faster than
1.5 Mbps DSL service. We've also added new security features like Spam and Pop-up Blockers and virus
and firewall protection - all for no additional charge.
The most significant value improvement for our customers in your community has been the introduction
of Mediacom' s phone service. The launch of our phone service has brought significant competition to the
residential telephone business. Our phone service also provides the opportunity for overall savings for
many households with pricing as low as $29.95 per month, including unlimited local and long distance
service to the United States and Canada with up to 14 advanced calling features.
We sincerely appreciate your business and look forward to continuing to serve you and your community's
telecommunications needs. If you have any questions, please contact me at 309-743-4152.
Sincerely,
drul1vL4hD~
LeeAnn Herrera
Sr. Manager, Government Affairs
Mediacom Communications Corporation
3900 26th Avenue. Moline, IL 61265.309'797'2580. Fax: 309'797'2414