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POS FY 08 Chamber of CommerceTHE CITY OF DUB E MEMORANDUM Masterpiece on the Mississippi June 13, 2007 TO: The Honorable Mayor and City Council Members FROM: Michael C. Van Milligen, City Manager SUBJECT: Purchase of Service Agreement -Dubuque Area Chamber of Commerce Convention and Visitors Bureau During the Fiscal Year 2008 budget process, the Mayor and City Council provided $738,496 for a Purchase of Service Agreement with Dubuque Area Chamber of Commerce Convention and Visitors Bureau. Budget Director Jennifer Larson is recommending that a Purchase of Services Agreement be executed with the Dubuque Area Chamber of Commerce Convention and Visitors Bureau in the amount of $738,496. Of this amount, $732,496 represents 50 percent of the hotel/motel tax received by the City for the period of October 1, 2006, through September 30, 2007, less the third of ten marketing loan debt payments, per agreement, as approved by the City Council during the Fiscal Year 2008 budget process. In addition, the adopted Fiscal Year 2008 operating budget provides for a payment of $6,000 to the Iowa Workforce Development for financial assistance to help support the community workforce initiative. In FY 2003, this agreement was expanded (Exhibit B) to include greater City Council involvement in review of the marketing plan and budgeting process for the use of these City funds. I concur with the recommendation and respectfully request Mayor and City Council approval. l~, ~~, ;~,,,~--- Michael C. Van Milligen MCVM/jml Attachment cc: Barry Lindahl, City Attorney Cindy Steinhauser, Assistant City Manager Jenny Larson, Budget Director THE CITY OF DUB E MEMORANDUM Masterpiece on the Mississippi June 13, 2007 TO: Michael C. Van Milligen, City Manager FROM: Jennifer Larson, Budget Director~.l~~ SUBJECT: Purchase of Service Agreement -Dubuque Area Chamber of Commerce Convention and Visitors Bureau Attached for City Council approval is the Purchase of Service Agreement with the Dubuque Area Chamber of Commerce for the City's financial support of the Convention and Visitors Bureau for Fiscal Year 2008. The agreement was expanded in FY 03 to include the annual marketing plan, City Council budget process, and the three-year review process for the Marketing Plan (Exhibit B). The adopted Fiscal Year 2008 operating budget provides a payment of $738,496. Of this amount, $732,496 represents 50 percent of the hotel/motel tax received by the City for the period of October 1, 2006 through September 30, 2007, less the third of ten marketing loan payments, per agreement. Payment will be made to the Chamber of Commerce in four equal quarterly installments of $183,124. In addition, the adopted Fiscal Year 2008 operating budget provides for a payment of $6,000 to Iowa Workforce Development, for financial assistance to help support this community workforce initiative. The City of Dubuque previously committed $4,425 per year for five years in fiscal year 2006. Investment levels for the workforce initiative are currently determined by the Telegraph Herald, owner of www.Accessdubuquejobs.com. In May 2006, the TH instituted an across the board rate increase. According to the increase, based on the City's number of full-time equivalent employees, the investment increases from $4,425 to $6,000 annually for unlimited job posting. It is my recommendation that the City Council approves the attached Purchase of Service Agreement with the Dubuque Area Chamber of Commerce and authorizes the Mayor to execute the contract on behalf of the City. JML Attachment AGREEMENT BETWEEN THE CITY OF DUBUQUE, IOWA AND DUBUQUE AREA CHAMBER OF COMMERCE THIS AGREEMENT, dated for reference purposes the 1st day of July 2007, is made and entered into by and between the City of Dubuque, Iowa (City), and the Dubuque Area Chamber of Commerce (Agency), WHEREAS, City, as the recipient of certain hotel and motel taxes, is permitted by Chapter 422A of the Code of Iowa to spend such tax receipts for the promotion and encouragement of tourist and convention business in the City of Dubuque; and WHEREAS, City has agreed to provide certain financial assistance in an amount equivalent to fifty percent (50%) of the hotel/motel tax, less debt payments per agreement to enable the Agency to carry out such tourist and convention development on behalf of City; and WHEREAS, Agency represents itself as technically and professionally qualified to provide services to effectively promote and develop the tourist and convention business for City; and WHEREAS, City desires to engage the service of Agency to provide unlimited job postings to www.Accessdubuquejobs. NOW THEREFORE, the parties hereto agree as follows: Scope of Services Agency shall: a) continue to maintain a Convention and Visitors Bureau Division to undertake such services that are necessary and requisite to carry out a Program of Work as described in Exhibit A, attached hereto and made a part hereof. The process and schedule for development of the annual and three-year review of the Convention and Visitors Bureau Marketing Plan and budget is described in Exhibit B; b) retain competent and qualified staff under appropriate supervision to plan and implement the Program of Work in an efficient and timely manner; c) maintain a Tourist Information Center throughout the entire year; d) in agreement by the Chamber of Commerce, Dubuque County Historic Society, Platinum Hospitality and the City of Dubuque, form the America's RiverCommittee to help establish general marketing guidelines, target markets and co-op opportunities for the America's River Project for implementation by the Convention and Visitors Bureau. It firmly establishes the Convention and Visitors Bureau as the lead promotional entity for the America's River Project as well as being the lead marketing agent for the entire destination; e) provide City Council with an annual report on the activities of the CVB including financial statements and breakdown of expenditures by program area; f) receive participation from the Dubuque Area Chamber of Commerce in the formation of anot-for-profit Corporation to further the goals of the America's River Project; g) provide City unlimited job postings to www.Accessdubuquejobs.com; h) provide resumes of highly-qualified job-seekers sent directly from the Chamber; i) provide resumes of recent college graduates gathered by the Chamber staff at major college job fairs in the three state area; j) provide the Trailing Family Program as an option to assist the spouse/partner of anew hire from outside the area in finding a job; and k) provide notice of dislocations that could provide candidates for City jobs. 2. Time of Performance The term of this Agreement shall be from July 1, 2007 through June 30, 2008. 3. Compensation a) City shall pay to Agency an amount not to exceed $738,496. Of this amount, $732,496 represents fifty percent (50%) of the hotel and motel tax received by City for the period of October 1, 2006, through September 30, 2007, less $35,000 (third of ten payments due on $350,000 marketing loan per attached agreement). Such sum shall constitute full and complete compensation for all services to be rendered including personnel costs, travel, printing and publications, and all other expenses. b) The compensation of $732,496 for fifty percent (50%) of the hotel motel tax received by the City shall be paid by City to Agency in four quarterly installments upon receipt by City of a requisition for such payment from Agency. Such payments to be due and payable as follows: First Quarter - $183,124; Second Quarter - $183,124; Third Quarter - $183,124; and Fourth Quarter - $183,124. c) The remaining $6,000 represents payment for Iowa Workforce Development, which payment shall constitute full and complete compensation for such services. The compensation shall be paid by City to Agency within ten (10) days after the 2 execution of this Agreement by both parties and upon receipt by City of a requisition for such sum from Agency. 4. Audit and Evaluation a) Inasmuch as the funds to be provided to Agency by City are public funds, the Agency agrees that it will maintain books of account in accordance with Generally Accepted Accounting Standards together with necessary documentation to support all expenditures. b) Agency shall provide City quarterly reports at a regularly scheduled City Council meeting detailing its activities beginning with the quarter ending September 30, 2007. Accompanying each such report shall be copies of studies, brochures, and other documents, which may be produced to support and/or otherwise promote the work program of the Convention and Visitors Bureau Division. c) To assist in coordinating the activities of the Convention and Visitors Bureau Division with City, not less than one member of the Dubuque City Council shall be appointed to the Convention and Visitors Bureau Division. d) Copies of minutes of atl meetings shall be filed with the City Clerk of City within ten (10) days after such meeting. 5. Discrimination In carrying out the services under this Agreement, Agency shall not discriminate against any employee or applicant for employment because of race, creed, color, sex, age, national origin, religion, sexual orientation or disability. Agency shall take affirmative action to ensure that applicants for employment are employed and that employees are treated during employment without regard to race, creed, color, sex, age, national origin, religion, or disability. Such action shall include, but not be limited to, the following: employment, upgrading, demotion or transfer; rates of pay or other forms of compensation; and selection for training, including apprenticeship. Agency agrees and will undertake whatever affirmative measures are necessary so that no person shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activities funded in whole or in part with any of the funds made available to Agency under the terms of this Agreement because of race, creed, color, religion, national origin, sex, age, degree of handicap, sexual orientation, or disability. 6. Interest of Members, Officers, or Employees of the City of Dubuque; Members of the Dubuque City Council; or Other Public Officials No member, officer, or employee of City or their designees or agents; no member of the Dubuque City Council; and no other public official of City who exercises any function or responsibilities with respect to the program during such person's tenure 3 shall have any interest, direct or indirect, in this contract or the proceeds thereof for work to be performed in connection with the program assisted under this Agreement. 7. Termination of Agreement a) This Agreement may be terminated by either party by giving the other party a written, ninety (90) day notice of such termination or upon such other terms as may be mutually acceptable. b) If, through any cause, Agency shall fail to fulfill in a timely and proper manner its obligations under this Agreement or if Agency shall violate any of the covenants, agreements, or stipulations of this Agreement, City shall have the right to terminate this Agreement by giving written notice to Agency of such termination at least five (5) days before the effective date of such termination. 8. Assignability Agency shall not assign any interest in this Agreementwithout priorwrittenapproval of City. 9. Insurance At the time of execution of this Agreement by Agency, Agency shall provide City copies of Agency's insurance certificates showing general liability, automobile liability, and workers compensation insurance with limits and coverage to the satisfaction of City for the term of this Agreement. WITNESSED: ~~ e n e F chneider, City Clerk /~i ~ D to Moll Grov , President/CEO CITY OF UBUQUE 11 ~. NAY /'f ~r/ B~ol, Mayor DUBUQUE AREA CHAMBER OF COMMERCE ~~ ~ Michael Don hue, Vice Chairm n of the Board ~;-ZJ -v~ Date Date 4 i i Convention & Visitors Bureau Three Year Goals FY2005- FY2008 Exhibit A Goal 1 Increase the number of travelers to the Dubuque area from 1 million to 1.5 million and travel expenditures to the area from $167 million in 2002 to $177 million by FY2008 as reported by the IDED Tourism Impact Reports. Objective A-Continue implementation of an annual integrated marketing campaign in target markets to position the Dubuque area as a recreational, scenic and historical getaway for multi-day trips in cooperation with our regional partners. Strategy 1: Place advertising in magazines, newspapers, and on radio in target markets. Strategy 2: Place Internet ads as a value added component to print media buys. Strategy 3: Maintain web site information to allow access to visitor information 24 hours a day. Strategy 4: Offer coop advertising opportunities to members to maximize ad buys and exposure. Strategy 5: Monitor industry trends in consumer spending patterns and areas of interest. Objective B-Develop consumer promotions to promote seasonal, themed, and unique options to encourage new and return visits to the area. Strategy 1: Develop themed packages Strategy 2: Create bounce back coupon program Objective C-Provide visitor assistance and increase the number of travel parties seeking information at the Iowa Welcome Center by 25% as reported by monthly Iowa Welcome Center reports. Objective D: Market area festivals, events, and attractions to generate visitors to the area. Strategy 1: Provide ongoing media relations for festivals Strategy 2: Provide resources to festival and event organizers Strategy 3: Develop support materials to distribute to visitors Objective E-Provide Visitor Guide and Calendar of Events brochures as fulfillment pieces to ad placements. Exhibit A Goal II Promote the Dubuque area as a multi-day group tour destination to generate 3,000 mid-week group tour room nights annually. Objective A-To increase the number of group tours and the length of group stays by offering multi-day itineraries and group packages. Strategy 1: Develop themed itineraries to provide to group planners. Strategy 2: Work in cooperation with industry members to offer package promotions. Objective B-Target group leaders in Iowa, Illinois, Wisconsin, Minnesota and national tour operators. Strategy 1: Attend National Tour Association, American Bus Association, and Bank Travel Strategy 2: Coordinate coop advertising opportunities with members Strategy 3: Send direct mail pieces Strategy 4: Make sales calls on potential customers Strategy 5: Host site tours and FAM trips Objective C-Provide tour operators and group leaders with promotional materials. Strategy 1: Update marketing materials annually • Group tour manual, CD-Rom, and Video Strategy 2: Develop coordinated package promotional piece to showcase member packages Objective D-Monitor industry trends on traveler spending patterns and areas of interest. Goal III Promote the Dubuque area as astate-of-the-art meeting and conference destination to generate 10,000 conference room nights annually. Objective A-Maintain focus on small to medium sized meetings. Strategy 1: Target association and corporate groups in Iowa, Illinois, and Wisconsin Strategy 2: Attend monthly association meetings Strategy 3: Coordinate cooperative ads in targeted trade publications Strategy 4: Maintain sales promotions in target markets Strategy 5: Attend tradeshows in target markets Strategy 6: Maintain current database of leads Exhibit A Objective B-Aggressively market to national, state and regional conferences in 400+ delegate range. Strategy 1: Attend regional and national trade shows Strategy 2: Bid conventions in 400+ delegate range Strategy 3: Conduct site tours and FAM tours for meeting planners Strategy 4: Continue to identify new groups with affiliations to the Mississippi River Strategy 5: Coordinate coop ads in trade publications Strategy 6: Purchase lead lists and conduct telemarketing promotions Objective C-Focus on Hometown Hero Campaign as a main source of leads for meeting and conference business Strategy 1: Develop local contacts through corporate business, clubs, state associations, and educational institutions Strategy 2: Implement annual Hometown Hero monthly plan of action Objective D-Develop promotional materials to send to planners and delegates Strategy 1: Update Meeting Planner Guide annually Strategy 2: Create Bounce back coupon annually Strategy 3: Update Coupon Book annually Strategy 4: Update Services Brochure annually Objective E-Monitor industry trends and delegate spending patterns through the Iowa Convention & Visitors Bureau. Objective F-Develop Convention Servicing Program to promote area activities and to enhance the overall group experience. Strategy 1: Develop spouse tour itineraries Strategy 2: Develop bounce back coupons Strategy 3: Provide ongoing service and rebooking Objective G-Redevelop past business and re-bid lost business Goal IV To increase awareness of Dubuque and the surrounding area by maintaining and expanding media relations locally, regionally and nationally. Objective A-Provide promotional materials and ongoing information to travel media interested in the Dubuque area. Strategy 1: Prepare and distribute media kits Strategy 2: Send news releases to targeted regional and national media Strategy 3: Secure editorial calendars of regional and national magazines that the CVB advertises in to pitch stories for additional coverage. Exhibit A Objective B-Promote the Dubuque area to travel media for short and long lead stories Strategy 1: Attend media trade shows to create relationships Strategy 2: Post stories on travel media web sites Strategy 3: Host thirty travel writers to the area for FAM tours annually. Objective C-Annually monitor and track media coverage Strategy 1: Develop and maintain current list of travel media by segment. Strategy 2: Use a clipping service at peak times to track coverage. Strategy 3: Call writers to pitch unique story idea. Goal V Provide community and tourism industry preparedness programming and visitor services to improve the visitor experience in the Dubuque area. Objective A-Ensure visitor satisfaction. Strategy 1: Develop a series of training opportunities based on employee needs Strategy 2: Continually monitor the quality of the visitor experience Strategy 3: Implement an employer service excellence reward and recognition program. Objective B-Develop materials to provide to tourism industry front line employees to assist them in promoting Dubuque. Strategy 1: Distribute new color map Strategy 2: Provide a "This week in Dubuque" sheet of upcoming activities Strategy 3: Provide information on community wide programs/packages Strategy 4: Provide sample itineraries Strategy 5: Conduct annual needs survey Objective C-Hold tourism industry meetings to inform members of tourism related opportunities. Exhibit B SCHEDULE FOR ANNUAL AND 3-YEAR REVIEW OF CVB MARKETING PLAN Annual Review of Marketing Plan November America's River marketing committee submit to CVB Advisory Board suggestions for marketing plan. City receives Hotel/Motel tax figures December Annual marketing plan reviewed by CVB staff and Advisory Board Review marketing plan with Chamber of Commerce Board January CVB holds worksession with City Council second Council meeting in January to review annual marketing plan and annual budget including detailed cost of any goods, services, overhead, or office space purchased from the Chamber of Commerce. City Council provides direction for any modifications. CVB boards modifies plan to incorporate City Council input. Chamber of Commerce Board review and approve plan. February CVB present plan to City Council during Purchase of Services budget hearing. 3-Year Review of Marketing Plan October CVB holds planning session with community and tourism stakeholders. Purpose of session is to conduct SWOT analysis of current plan, identify key issues and themes and break into focus groups to further develop steps under each of the key issues. Oct -Nov Individual focus groups conduct series of meetings to review key issues and actions steps needed. This information is submitted to CVB staff for summary and distribution to CVB advisory board. December Representatives from each focus group participate with CVB staff and Advisory board at annual marketing plan review meeting. Dec -Feb Follow annual marketing review schedule as identified above. ,~ RESOLUTION NO. 224-03 -03 APPROVING A LOAN AGREEMENT BETNtEEN THE CRY OF DUBUQUE. IOWA AND THE DUBUQUE AREA CHAMBER OF COMMERCE FOR LOAN FUNOB FOR THESTART-UP MARKETING EFFORT BY THE CONNENT~N AND VI81TORi3 BUREAU FOR THE AMERICA'S RNER PROJECT6 Whereas, the Dubuque Area Chamber of Comrneroe through ks Conventbn and Visitors Bureau provides services to grow the tourism and convention industry ~ Dubuque; and Whereas, the Dubuque Area Chamber of Commerce through its Convention and V'u~itors Bureau has proposed to the City of Dubuque a marketing effort for America's River projects; and Whereas, it is in the interest of the City of Dubuque to atbw the Proposed marketing to proc~,eed; and Whereas, to atbw the proposed marketing to proceed and to aooornrr~odate budget restrk~ions, the City of Dubuque has agreed to ben 6350,000 m the Dubugw Area Chamber of Commerce tae pay for the start-up martcetlnp effort. such funds to be available for distributlon after July 1,2003, pursuant to the terms of a Loan Agreemant, attached here; and Whereas, the Dubuque Area Chamber of Corruneroe has agreed b ropey the tali amount of the ban upon the terms set forth ~ the Loan Apreerrrent. NOW THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF DUBUQUE, IOWA: Section 1. The Loan l~reement attached hereto is hereby approved. The Mayor is hereby authorized and directed to aign the Loan Agreement on behalf of the Cily of Dubuque. Sectbn 2. The City Manager is hereby authwrized and directed to administer the Loan Agreement on behaff of the City. Passed, approved and adopted this 7th day of June, 2003. Attest: T M. Duggan, M .Gs~ serene F. Schneider, CMC, City Clerk LOAN AGREEMENT BETYVEEN THE CITY OF DUBUQUE, IOWA ANo THE DUBUQUE AREA CHAMBER OF COMMERCE Whereas, the Dubuque Chamber of Commerce (Chamber) tluough its Convention and Visitors Bureau has proposed to the Ctly of Dubuque a marketing effort for America's River projects; and Whereas, it is in the interest of the City of Dubuque (City) to atbw the proposed marketing to proceed; and Whereas, to albw the proposed marketing to proceed and to accommodate budget restrictions. City has agreed to loan 6350,000 to Chamber to pay for the start-up marketing effort, such funds to be available for distribution after July 1,2003, pursuant to the terms set forth herein. NOW, THEREFORE R IS AGREED BY AND BETWEEN THE PARTIES AS FOLLOWS: 1. City agrees to ban 6350.000 to Chamber for use by its Conwntbn and Visitors Bureau. The loan funds shall be used for the start-up martcstbg eNort for Americ:a's River projeets and shall be avail>ble for distribution after July 1,2003. 2. Chamber shall ropey the fuN amount of 6350,000 to City on or before July 31,2013. No interest shall bs charged on the loaned funds. The fund shad be paid bade to City in ten instaUrr~ents ~ 635,000.00 over a 10-year period by redudng City's payment of HoteUMotel taxes to Charrib~ by that amount. The annual reduction in taxes shall begin with the July, 2004 distribution and end with the July, 2013 distribution. Should Chamber, for any reason, cease to perform CVB services, the above repayment obligation shall cease effective on the prbr June 30b 3. Chamber shall not use the above sums for the acquisition of real or personal Pr~nY• 4. This agreement shat) be administerod by City's City AAanager. ~~ved by resolution of the Dubuque a of Co ro a on the 26" day of June, 2003. ward Sandstrom. President and CEO /e7 the Page 1 of 2 LOAN AGREEMENT BETWEEN THE CITY OF DUBUQUE IOWA AND THE DUBUQUE AREA CHAMBER OF COMMERCE Approved by resolution of the City Council of tine City of Dubuque ad on the 7'" day of July, 2003. /' ~~ l / A 1. M. Duggan, F. Sc~nelder, Page 2 of 2 X1C0-RDM CERTIFICATE OF LIABILITY INSURANCE o6iZ jzoo~' PRODUCER (S63) 556-0272 FAX (563) 556-4425 FRYEDMAN INSURANCE INC. 202 FISCHER BLDG. THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. P.O. BOX 759 DUBUQUE, IA 52004-0759 INSURERS AFFORDING COVERAGE NAIC # INSURED Dubuque Area Chamber of Commerce INSURER A: Westfield COmpdnle5 P . 0. Box 7O5 INSURER 8: Dubuque, IA 52004-0705 INSURER C: INSURER D: INSURER E: rnvicennGc THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. AGGREGATE LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR ADD' TYPE OF INSURANCE POLICY NUMBER POLICY EFFECTIVE POLICY EXPIRATION LIMITS GENERAL LIABILITY CWP3461834 06/01/2007 06/01/2008 EACH OCCURRENCE $ 1, OOO , 000 X COMMERCIAL GENERAL LIABILITY DAMAGE TO RENTED $ ZOO , OOO CLAIMS MADE ~ OCCUR MED EXP (Any one person) $ 5 , OOO ,4 PERSONAL & ADV INJURY $ I , OOO , OOO GENERAL AGGREGATE $ I , OOO , OOO GEN'L AGGREGATE LIMIT APPLIES PER: PRODUCTS -COMP/OP AGG $ I , OOO , OOO X POLICY PRO LOC JECT AUT OMOBILE LIABILITY CWP3461834 06~01~2007 06~01~2008 COMBINED SINGLE LIMIT $ ANY AUTO (Ea accident) 1 , OOO , OOO ALL OWNED AUTOS BODILY INJURY $ SCHEDULED AUTOS (Per person) A X HIRED AUTOS BODILY INJURY $ X NON-OWNED AUTOS (Per accident) PROPERTY DAMAGE $ (Per accident) GARAGE LIABILITY AUTO ONLY - EA ACCIDENT $ ANY AUTO OTHER THAN EA ACC $ AUTO ONLY: AGG $ EXCESS/UMBRELLA LIABILITY CWP3461834 06/01/2007 06/01/2008 EACH OCCURRENCE $ 5 , 000 , OOO X OCCUR ~ CLAIMS MADE AGGREGATE $ 5 , OOO , OOO A $ DEDUCTIBLE $ X RETENTION $ $ WORKERS COMPENSATION AND WCP5386724 06/01/2007 06/01/2008 X wcsTATU- OTH- ~ EMPLOYERS' LIABILITY ANY PROPRIETOR/PARTNER/EXECUTIVE E.L. EACH ACCIDENT $ lOO , OOO - / OFFICER/MEMBER EXCLUDED? E.L. DISEASE - EA EMPLOYE $ IOO , OOO If yes, describe under SPECIAL PROVISIONS below E.L. DISEASE -POLICY LIMIT $ 5OO , OOO OTHER DESCRIPTION OF OPERATIONS /LOCATIONS /VEHICLES /EXCLUSIONS ADDED BY ENDORSEMENT /SPECIAL PROVISIONS SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, THE ISSUING INSURER WILL ENDEAVOR TO MAIL DAYS WRITTEN NOTICE TO THE CERTIFICATE HOLDER NAMED TO THE LEFT, BUT FAILURE TO MAIL SUCH NOTICE SHALL IMPOSE NO OBLIGATION OR LIABILITY OF ANY KIND UPON THE INSURER, ITS AGENTS OR REPRESENTATIVES. PROOF OF INSURANCE. AUTHORIZED REPRESENTATIVE Scott DeSousa ACORD 25 (2001/08) ©ACORD CORPORATION 1988 IMPORTANT If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must be endorsed. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). DISCLAIMER The Certificate of Insurance on the reverse side of this form does not constitute a contract between the issuing insurer(s), authorized representative or producer, and the certificate holder, nor does it affirmatively or negatively amend, extend or alter the coverage afforded by the policies listed thereon. ACORD 25 (2001/08)