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CarteGraph Systems Job Creation Status ReportTHE CITY QF ~ DUB ~ E M~asterpieee ~trr the Mississippi MEMORANDUM July 12, 2007 TO: The Honorable Mayor and City Council Members FROM: Michael C. Van Milligen, City Manager SUBJECT: Status Report on Job Creation Goals/CarteGraph Systems, Inc. Recommended Action Economic Development Director Dave Heiar is recommending that the City close out the development agreement with CarteGraph Systems, Inc. and determine that no penalties are due the City under the agreement. CarteGraph had an obligation under the development agreement to retain 61 positions and add 80 positions with a minimum wage of $9.34 per hour, for a total of 141 jobs. The City agreed to count the jobs created by another tenant in the building, InteGreat. Currently CarteGraph has 62 jobs and InteGreat has 42 jobs, for a total of 105 jobs, or 37 short of the goal. CarteGraph Systems, Inc. President and Chief Executive Officer Scott Taylor wrote in a July 11, 2007 letter: "The business strategy for CarteGraph has changed significantly from the beginning of the project due to market factors. The shift from a telesales phone-based distribution model to asolutions-oriented, face-to-face distribution model allowed CarteGraph to survive and establish financial stability during adverse market conditions facing technology companies in 2000-2004. While the total number of employees required under the revised business model is fewer than in the original business model, the individual compensation is significantly greater. The current CarteGraph wage for employees greatly exceeds the $9.34 per hour minimum and the $15.75 per hour average required in the project agreement. For 2007, the average hourly rate for CarteGraph employees is approximately $28.50/hour, resulting in an estimated annual payroll of $3.7MM. Using the project targeted average wage of $32,750, in 2007 CarteGraph will generate an equivalent employee count of 113. Space in the project building is also leased to InteGreat, another technology company. InteGreat currently has 42 full time employees. In aggregate, the project building currently is home to 155 equivalent high-tech jobs." believe this successful locally-owned and operated company has met the spirit of the development agreement. I concur with the recommendation and respectfully request Mayor and City Council approval. ~~ ,~~ ~~ ; Michael C. Van Milligen MCVM/jh Attachment cc: Barry Lindahl, City Attorney Cindy Steinhauser, Assistant City Manager David J. Heiar, Economic Development Director THE CITY OF DUB E MEMORANDUM Masterpiece on the Mississippi July 11, 2007 TO: Michael Van Mitligen, City Manager ~~ FROM: David J. Heiar, Economic Development Director` ~.., `~ SUBJECT: Status Report on Job Creation Goals/CarteGraph Systems, Inc. Recommended Action INTRODUCTION This memorandum provides for City Council review information on the status of CarteGraph Systems, Inc.'s job creation status as defined in a Development Agreement by and among the City, Horizon Development Group, LLC (property developer) and CarteGraph Systems, Inc. (employer) dated January 18, 1999. City Council concurrence is requested concerning release of the company's obligations. BACKGROUND The City has primarily used two local financial incentive tools to encourage new development: • TIF -- in one of two forms: 1. Up-front TIF loan repaid by a TIF bond, or 2. TIF tax rebate that refunds the actual increase in the taxes resulting from the new development • Land discount: The City of Dubuque has provided a 50% land discount to developers/ companies creating new jobs. In competitive marketing situations, industrial land is often "free" in return for new jobs, new property value, etc. promised by a company. Horizon Development and CarteGraph were the recipients of upfront TIF and a land discount. Horizon received both the TIF and the land discount to assist the developer in building a 30,000 square foot $2+ million project to house CarteGraph. These incentives were subject to the creation of 80 new jobs with wages of at least $9.34/hour. They were required to maintain 61 jobs. DISCUSSION Although the financial incentives of TIF and land discount went directly to Horizon, CarteGraph, as the employer and recipient of certain beneficial lease terms and conditions from Horizon, was held responsible for job creation performance in the Development Agreement. The job goal was 80 new full-time equivalent jobs in addition to the existing 61 jobs for a total of 141 jobs. Development Agreements in 1999 had different penalty provisions for non-performance than the current agreements. Current development agreements specify repayment of TIF and land acquisition grants for non-performance. This particular development agreement specified a repayment of a portion of the land acquisition grant if the employer did not meet the job creation numbers. The acquisition grant had a value of $112,000. Repayment was stipulated at $1,300 per job not created. In correspondence and reporting, the company kept both the State and City abreast of the failure to meet job creation goals. Company President Scott Taylor cited numerous factors affecting business performance including technology market slowdown following Y2K compliance investments, the dot.com meltdown and transition to an outbound sales model instead of an inbound telesales model. Their revamped marketing strategy required fewer, more highly compensated employees. In January, 2003, Mr. Taylor made a formal request for a waiver on the job creation requirements of the development agreement. He noted the following: • the company's business strategy had changed • employees averaged $23/hour instead of the minimum $9.34/ hour or $15.76/hour average, with payroll in excess of $3 million per year (special note: this rate has increased to $28.50/hour in 2007) • all other financial commitments to the project had been met • required repayment would undermine the financial stability that had been gained by the company • required repayment would jeopardize any prospective hiring potential. In April 2003, the City Council granted an extension until December 2005 to see if job creation numbers would improve. The Council also agreed to count jobs created by Integrate, a company that leases some of the excess space in the building. Gurrently, Cartegraph has 62 jobs and Integrate has 42 jobs. In total, this is 37 jobs less than originally pledged in the Development Agreement. Based on the payback provision in the agreement, this would equate to $48,100 (37 X $1,300}. Cartegraph has requested that the City forgive this repayment based on the positive economic impact that the company has made despite significant challenges in the industry (see attached July 11, 2007 letter). I call your attention to the attached letter from Rick Dickinson, Executive Director and COO of Greater Dubuque Development Corporation, requesting that the City would recognize the circumstances surrounding Cartegraph and release the company from any financial obligations. In part the letter states, "the world has changed since that initial agreement, including a global "tech bubble" that burst and destroyed hundreds of companies from coast-to-coast and left thousands upon thousands of people unemployed. Here in Dubuque, however, due to a number of deliberate, strategic decisions, CarfeGraph not only survived the devastating collapse of the technology sector, but bounced-back stronger than ever. Of all of the decisive moves Taken by Scott Taylor (President & CEO of CarteGraph) and his team, the most significant decision was to transition from a telesales (phone-based) distribution model to a solutions-oriented (face-to-face) distribution model. The solutions-oriented model requires fewer employees than the original telesales model (which is the predicate for employment counts in the original development agreement). However, under the new plan, the employee compensation is significantly greater and the net, positive impact for the City is tremendous. "` RECOMMENDATION/ACTION STEP It is apparent that Cartegraph has made extraordinary efforts to comply with the original intent of the development agreement. Based on the extenuating circumstances beyond the control of Cartegraph, adjustments made to Cartegraph to survive the national trends for technology companies, and the superior quality jobs that were created (well above the requirements identified in the 1999 Development Agreement), it is my recommendation that the City Council forgive the land acquisition pay back for Cartegraph. F:\USERS\bHeiar\CarteGraph\Status Report on Job Creation Memo.doc July 6, 2007 Mr. Michael C. Van Milligen City Manager City of Dubuque 50 West 13~n Dubuque, IA 52001 Dear Mike: I am writing to express Greater Dubuque Development's strong support and appreciation for one of our region's true, home-grown success stories, CarteGraph. The company has made (and continues to make) a positive economic impact on its many employees and our community. To that end, we respectfully request commencement of the process to formally close-out all agreements between the City of Dubuque and the company. Specifically, we ask that CarteGraph be recognized for having satisfied its obligations and that no financial settlements are required. Because we recognize the City of Dubuque's obligation to the taxpayers, we contend, with confidence, that CarteGraph's net economic impact has actually exceeded expectations. We also understand and thank the City of Dubuque for providing CarteGraph with early assistance to help the company expand. To nurture and assist CarteGraph's bold expansion plans in the Dubuque Technology Park, you may recall that the City and the company first executed a development agreement in 1999. As you know, however, the world has changed since that initial agreement, including a global"tech bubble" that burst and destroyed hundreds of companies from coast-to-coast and left thousands upon thousands of people unemployed. Here in Dubuque, however, due to a number of deliberate, strategic decisions, CarteGraph not only survived the devastating collapse of the technology sector, but bounced-back stronger than ever. Of all of the decisive moves taken by Scott Taylor (President & CEO of CarteGraph) and his team, the most significant decision was to transition from a telesales (phone-based) distribution model to asolutions-oriented (face- to-face) distribution model. The solutions-oriented model requires fewer employees than the original telesales model (which is the predicate for employment counts in the original development agreement). However, under the new plan, the employee compensation is significantly greater and the net, positive impact for the City is tremendous. Overall, since occupying its new building, it is estimated that CarteGraph has created a $30,000,000 economic impact to Dubuque and the State of Iowa. Consider just a few examples: Creating Careers & Paychecks to Spur Dubuque's Economy CarteGraph's payroll is $3,700,000 for 62 employees -OR-an average of $28.50 per hour/$59,280 per year. Therefore, based on Dubuque's current, average wage, CarteGraph's employment has the payroll equivalent 113 jobs ($15.75 per hour/$32,760 per year). In fact, since just 2002, the company has paid $18.2 million to Dubuque area citizens. CarteGraph's facility is also home to Integreat Software and its 42 well-paid professionals. Adding Value to the City's Investment in the Dubuque Technology Park CarteGraph was an early pioneer in Dubuque's Technology Park. The company's expansion was the driving force behind a new, 30,000 square foot facility. At a cost of $2,294,735, the building project created high-paying construction jobs and is, today, a beautiful welcome for thousands of visitors traveling on U.S. 151/61. Supporting & Strengthening Dubuque's Tax Base Since occupying the building, CarteGraph has paid more than $400,000 in property taxes. In fact, in 2007, CarteGraph purchased their office facility at 3600 Digital Drive to become a permanent, corporate resident of Dubuque. Moreover, the company will continue to pay an estimated $75,000 per year in property taxes and an additional $35,000 per year in property enhancements/maintenance. It's clear that CarteGraph's presence makes Dubuque a better place. It's also clear that with over $30,000,000 in financial impact to Dubuque and the State of Iowa, the company has exceeded its obligation to the taxpayers. Again, we respectfully request commencement of the process to formally close-out all agreements between the City of Dubuque and the company. Furthermore, we request that such closure include a stipulation that CarteGraph has satisfied its obligations and that no further financial settlements be required. If I can answer any questions or provide clarification, please contact me at 563-557- 9049. Sincerely, ~! Rick Dickinson Executive Director & COO Cc: Scott Taylor, President, CarteGraph David Heiar, Director, City of Dubuque Economic Development Department .~ CarteGraph ~~~~~~~~- ~~,~~~~:.~~~ ~~~~; M O O July 11, 2007 a w Mr. Michael C. Van Milligen o, City Manager ~ City of Dubuque ~ 50 West 13tH Dubuque, IA 52001 w > Dear Mike: ~ We received a copy of a letter addressed to the City of Dubuque from the Greater a Dubuque Development Corporation. In that letter, Rick Dickinson requests the ~ commencement of the process to formally close-out all agreements between the City of o Dubuque and CarteGraph. We at CarteGraph want to express our appreciation for your o consideration of that request. 0 As a result of a development agreement executed back in 1999, CarteGraph occupies a first-class office building in the Dubuque Technology Park where the image of CarteGraph and the signature of Dubuque are on display every day. We greatly appreciate the economic development assistance provided by the City of Dubuque on this project and know that we could not have undertaken a project of this magnitude without that assistance. Under the terms of the development agreement, CarteGraph had certain commitments that it was required to fulfill. 1. Building construction in the amount of $2,294,735. Satisfied. 2. 10-year property lease agreement. Satisfied. Renewed thru 2016. 3. Bank loan in the amount of $1,100,000. Satisfied. 4. CEBA project loan in the amount of $60,000. Satisfied. Paid in full. 5. ECIA loan in the amount of $200,000. Satisfied. Paid in full. 6. Business working capital in the amount of $540,000. Satisfied. 7. Business equity in the amount of $336,000. Satisfied. 8. Expand workforce from 61 to 141 employees. Equivalency. The business strategy for CarteGraph has changed significantly from the beginning of the project due to market factors. The shift from a telesales phone-based distribution model to asolutions-oriented, face-to-face distribution model allowed CarteGraph to survive and establish financial stability during adverse market conditions facing technology companies in 2000-2004. While the total number of employees required under the revised business model is fewer than in the original business model, the individual compensation is significantly greater. The current CarteGraph wage for employees greatly exceeds the $9.34 per hour minimum and the $15.75 per hour average required in the project agreement. For 2007, the average hourly rate for CarteGraph employees is approximately $28.50/hour, resulting in an estimated annual payroll of $3.7MM. Using the project targeted average wage of $32,750, in 2007 CarteGraph will generate an equivalent employee count of 113. Space in the project building is also leased to InteGreat, another technology company. InteGreat currently has 42 full time employees. In aggregate, the project building currently is home to 155 equivalent high-tech jobs. In addition to the financial commitments list above, CarteGraph has generated the following economic impacts: 1. Since occupying the project building, CarteGraph has had a total economic impact in the City of Dubuque of over $30,000,000. 2. Since occupying the project building, CarteGraph has directly paid over $400,000 in property tax. We hope that CarteGraph has demonstrated the positive economic impact that was contemplated by the City of Dubuque back in 1999 when the development agreement was signed. Though we have faced significant challenges, we have emerged as a strong company that is once again poised for growth in the technology industry. Thank you once again for your consideration of the request to close out the development project. We are proud to call Dubuque home and look forward to our continuing role as a representative of the tremendous business opportunity that our community has to offer. Sincerely, cott J. T ylor, President & CEO CarteGraph Systems, Inc. Cc: Rick Dickinson, Director Greater Dubuque Development Corporation David Heiar, Director City of Dubuque Economic Development Department CarteGraph ~ ~~~~~Y ~~~;~~>~~-c~ _, M O O N ~, a w a m 0 w 0 J a 0 0 0 M July 11, 2007 Mr. Michael C. Van Milligen City Manager City of Dubuque 50 West 13~h Dubuque, IA 52001 Dear Mike: We received a copy of a letter addressed to the City of Dubuque from the Greater Dubuque Development Corporation. In that letter, Rick Dickinson requests the commencement of the process to formally close-out all agreements between the City of Dubuque and CarteGraph. We at CarteGraph want to express our appreciation for your consideration of that request. As a result of a development agreement executed back in 1999, CarteGraph occupies a first-class office building in the Dubuque Technology Park where the image of CarteGraph and the signature of Dubuque are on display every day. We greatly appreciate the economic development assistance provided by the City of Dubuque on this project and know that we could not have undertaken a project of this magnitude without that assistance. Under the terms of the development agreement, CarteGraph had certain commitments that it was required to fulfill. 1. Building construction in the amount of $2,294,735. Satisfied. 2. 10-year property lease agreement. Satisfied. Renewed thru 2016. 3. Bank loan in the amount of $1,100,000. Satisfied. 4. CEBA project loan in the amount of $60,000. Satisfied. Paid in full. 5. ECIA loan in the amount of $200,000. Satisfied. Paid in full. 6. Business working capital in the amount of $540,000. Satisfied. 7. Business equity in the amount of $336,000. Satisfied. 8. Expand workforce from 61 to 141 employees. Equivalency. The business strategy for CarteGraph has changed significantly from the beginning of the project due to market factors. The shift from a telesales phone-based distribution model to asolutions-oriented, face-to-face distribution model allowed CarteGraph to survive and establish financial. stability during adverse market conditions facing technology companies in 2000-2004. While the total number of employees required under the revised business model is fewer than in the original business model, the individual compensation is significantly greater. The current CarteGraph wage for employees greatly exceeds the $9.34 per hour minimum and the $15.75 per hour average required in the project agreement. For 2007, the average hourly rate for CarteGraph employees is approximately $28.50/hour, resulting in an estimated annual payroll of $3.7MM. Using the project targeted average wage of $32,750, in 2007 CarteGraph will generate an equivalent employee count of 113. Space in the project building is also leased to InteGreat, another technology company. InteGreat currently has 42 full time employees. In aggregate, the project building currently is home to 155 equivalent high-tech jobs. In addition to the financial commitments list above, CarteGraph has generated the following economic impacts: 1. Since occupying the project building, CarteGraph has had a total economic impact in the City of Dubuque of over $30,000,000. 2. Since occupying the project building, CarteGraph has directly paid over $400,000 in property tax. We hope that CarteGraph has demonstrated the positive economic impact that was contemplated by the City of Dubuque back in 1999 when the development agreement was signed. Though we have faced significant challenges, we have emerged as a strong company that is once again poised for growth in the technology industry. Thank you once again for your consideration of the request to close out the development project. We are proud to call Dubuque home and look forward to our continuing role as a representative of the tremendous business opportunity that our community has to offer. Sincerely, colt J. T ylor, President & CEO CarteGraph Systems, Inc. Cc: Rick Dickinson, Director Greater Dubuque Development Corporation David Heiar, Director City of Dubuque Economic Development Department