Five Flags State of AddressSTATE OF FIVE FLAGS ADDRESS
CITY COUNCIL MEETING
AUGUST 6, 2007
INTRO
CURRENT COMMISSIONERS
• Rod Bakke
• Cindy Fuller
• Bryce Parks
CONTRACT ADMINISTRATOR
• Gil Spence
RESIDENT CLIENT LIST INCLUDES
• Dubuque Thunderbirds
• High School Hockey
• Ice User Groups
• DSO
• Fly-By-Night
EVENTS/PROGRAMMING
• Types of programming included
o Sporting
^ Hockey
^ Basketball
^ Bull riding
^ NCAA Div III Wrestling
• WWE
^ Mixed Martial Arts
^ Iowa Winter Games
o Concerts
o Comedy
o Performing Arts
o Family
o Community
• Event Highlights
o Largest crowd
o Best concert
o Event with largest per capita for ancillary revenue
o Event with lowest per capita for ancillary revenue
• Worst Moment
• Best Moment
INITIATIVES
• Installation of Fall Protection System
• Updated Emergency Evacuation Plan
• Provided employee training on Emergency Evacuation Plan
• Increased number of employees and managers with TIPS training
• Implementation of Access Manager
• Implemented Group Sales feature
STAFF DEVELOPMENT
Highlights include:
• IAAM School of Ice Technology -Operations Department Personnel
• IAAM Events and Marketing Conference - Marketing/Events Personnel
• "Tame the Business Writing Tiger" -Administrative, Box Office, F & B
personnel
• SMG Human Resources Conference -Accounting & HR Manager
• SMG Food and Beverage Conference - F & B Manager
• SMG Regional Managers Meeting - GM
• IAAM Annual Conference and Trade Show - GM
COMMUNITY SERVICE
• Promoted and supported staff involvement in a variety of community and
civic organizations including Rotary, Chamber Ambassadors, CVB,
Dubuque Main Street, Jaycees, and Hoffman Development Center
COMPARATIVE FINANCIAL AND STATISTICAL DATA
• Revenue percentage increase over 2006
• Expense percentage increase over 2006
• Number of events relative to 2006
• Performed under benchmark for 2007
FORWARD
• In process of implementing Networking capabilities
• Mail Manager applications -component of TM
• Increase programming for all venues
• Enhance F & B revenue
• Enhance signage revenue
• Control expenses