Transit Division FY 2017 Budget PresentationCity of Dubuque
SUMMARY:
SUGGESTED DISPOSITION:
Copyright 2014
Public Hearings # 4.
Transit Division FY2017 Budget Presentation
ATTACHMENTS:
Description Type
Transit Division FY17 Recommended Budget Supporting Documentation
Transit Division
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TRANSIT DIVISION
Transit Levy
Incr. (Decr.) in Transit Fund Bal.
Property Tax Support
Percent Increase (Decrease)
Personnel - Authorized FTE
1,086,080 896,852 * 896,852 1,172,885 30.8%
(406,817) (5,631) 649,380 -
1,086,080 896,852 896,852 1,172,885 276,033
38.33 41.02 41.02 41.02
KI8I:YA
*In FY 2016, the Transit Division reconfigured bus routes, modified the summer trolley service and changed to City
management for a savings of $374,236. This savings was used to offset the cost of funding the Nightrider Route
($46,913 in FY16), operations of the Intermodal Facility ($29,962), Intercultural Competency training ($3,375), and
increasing the General Fund Reserve ($196,212).
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% Change
FY 2014/15
FY 2015/16
FY 2015/16
FY 2016/17
from Adopted
Budget Highlights
Actual
Adopted
Amended
Recomm'd
FY 2015/16
Employee Expense
1,976,261
2,295,950
2,295,950
2,408,357
4.9%
Supplies and Services
1,361,333
1,050,704
1,101,339
1,067,919
1.6%
Machinery and Equipment
1,916
25,249
25,249
30,798
22_0%
Total
3,339,510
3,371,903
3,422,538
3,507,074
4.0%
Resources
FTA Operating
501,267
1,093,168
1,537,414
1,110,417
1.6%
State Operating Assisting
242,876
249,319
249,319
279,748
12.2%
Federal Pass-Thru Grant
552,672
507,049
739,305
284,227
-43.9%
Medicaid Reimbursement
-
-
24,000
48,000
0.0%
Advertising Fees
50,012
40,000
40,000
40,000
0.0%
Mini Bus Passenger Fares
88,113
137,837
137,837
125,569
-8.9%
Fixed Route Passenger Fares
234,201
254,671
254,671
222,507
-12.6%
Intermodal Ramp Transit Fees
-
12,586
12,586
14,017
11.4%
Greater Downtown TIF
134,704
134,704
134,704
134,704
0.0%
Private Participant/Miscellaneous
42,768
40,086
45,230
75,000
87.1%
Total Resources
1,846,613
2,469,420
3,175,066
2,334,189
-5.5%
Debt on Jule Improvements Paid
with Greater Downtown TIF
304,398
304,912
304,912
333,958
9.5%
Debt on Jule Improvements Paid
with Local Option Sales Tax
-
3,233
3,233
3,160
-2.3%
Total Non -Property Tax Debt
304,398
308,145
308,145
337,118
9.4%
Transit Levy
Incr. (Decr.) in Transit Fund Bal.
Property Tax Support
Percent Increase (Decrease)
Personnel - Authorized FTE
1,086,080 896,852 * 896,852 1,172,885 30.8%
(406,817) (5,631) 649,380 -
1,086,080 896,852 896,852 1,172,885 276,033
38.33 41.02 41.02 41.02
KI8I:YA
*In FY 2016, the Transit Division reconfigured bus routes, modified the summer trolley service and changed to City
management for a savings of $374,236. This savings was used to offset the cost of funding the Nightrider Route
($46,913 in FY16), operations of the Intermodal Facility ($29,962), Intercultural Competency training ($3,375), and
increasing the General Fund Reserve ($196,212).
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INTERMODAL RAMP - 31.5% TRANSIT
% Change
FY 2014/15 FY 2015/16 FY 2015/16 FY 2016/17 from Adopted
Budget Highlights Actual Adopted Amended Recomm'd FY 2015/16
Employee Expense
- - 9,126
100.0%
Supplies and Services
- - 23,839
100.0%
Machinery and Equipment
- - -
0.0%
Total
- - 32,965
0.0%
Resources
Intermodal Kamp Rental
- - 14,017
100.0%
Total Resources
- - - 14,017
0.0%
Debt on Intermodal Facility Paid
with Greater Downtown TIF
304,398 304,912 304,912 300,712
-1.4%
Total Non -Property Tax Debt
304,398 304,912 304,912 300,712
-1.4%
Property Tax Support
- - - 18,948
18,948
Percent Increase (Decrease)
100.0%
Personnel - Authorized FTE
- - - 0.50
Improvement Package Summary
1 of 5
This decision package would provide funding for the Express Green 2 and Grey 1 (Midtown) Routes to
continue. The three-year Iowa Clean Air Attainment Program (ICAAP) grant that currently funds the
Express, Green 2 and Grey 1 Routes will end on Dec 31, 2016, half -way through FY2017.
This improvement package includes funding for half of FY2017 ($105,916) and all of FY2018
($211,832). For FY2017, expenses include 1.74 FTE of part-time driver hours, motor vehicle
maintenance and diesel fuel.
In preparation for the end of this grant, fares were increased, generating in fixed -route revenue. In
FY2016, all routes were evaluated and $100,000 in cost saving cuts to service were completed in
preparation for this year's request.
These routes are the spine of the complete system redesign completed in January 2014 that allowed
for the reduced travel times and extended hours of service to better accommodate commuters traveling
to and from work (namely Dubuque Industrial Center West). These routes allowed the system to
transform from one with 90 -minute trips to a system that connects people to most destinations in under
30 minutes.
If these routes are not funded through the improvement request, the following negative impacts to
transit riders will occur:
Increased trip lengths: The Express route would be discontinued, increasing trip times from
neighborhoods to West -end destinations to 90 minutes and Mid -Town destinations to 60
minutes.
Increased wait times: Reduced crosstown service will cause up to 30 minute wait times at
transfers.
Reduced Ridership: Fixed -Route ridership will fall from to 451,821 to 354,537 as these routes
make up 23% of total ridership; Loss of 97,284
Reduced Fare Revenue: Fare revenue would fall from $189,289 to $117,897; Loss of $71,392
Reduced State Funding: State Operating Funding will fall from $279,749 to $215,806; Loss of
$63,943
If not funded:
Total lost revenue: $135,335
Total lost ridership: 97,284
Loss of this service will have a disproportionately negative impact on low income residents causing
reduced access to jobs, medical appointments and schools.
A reduction in service of this nature would constitute a substantial reduction of service and require
public hearing (2007 Code § 46-76).
A required component of an ICAAP application is an authorizing resolution from city council stating
"The City also agrees to be responsible for adequately maintaining and operating the routes through
maintenance level budgeting (Section 2)".
Comprehensive Plan Connections:
'The location and quality of public transit infrastructure, in addition to providing accessibility to all areas
of the community are important factors for new and expanding business, industry and residential
development' (Comprehensive Plan Goal Summary - Transportation, p5).
Providing these routes is essential to "promoting a safe, clean, timely, affordable and comfortable mode
of public transportation" and "ensures that service is available for transit dependent people to get to and
from work on all shifts and meet the demands of business hours" (Transportation Goals 4.4, 4.8).
Maintaining service during the peak commuting hours "promotes appropriate lifestyles and
infrastructure changes to reduce causes and impacts of global climate change" (Environmental Quality
Goal 2.6).
The FY 2017 net cost for six months of the fiscal year is $105,916. The full year net cost in FY
2018 to operate the Express and Midtown routes is $210,870. If these routes are not funded in
FY 2018, there will be a loss in revenue of $135,335.
Related Cost: $173,583 — Tax Funds - Recurring Recommend — Yes
Related Revenue: $ 35,696 — Passenger Fares - Recurring
Related Revenue: $ 31,971 — State Aid Operating — Recurring
Net Cost: $105,916
Property Tax Impact: +$.0449/+.40%
Activity: Transit Administration
2 of 5
This decision package would provide funding to upgrade three part-time Bus Operators to full-time.
There are currently two vacant part-time Bus Operator position that were budgeted for health insurance
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when the City evaluated transit positions in preparation for the Affordable Health Care Act. At that time,
8 healthcare eligible part-time positions and an additional 4 full-time positions were created based on
hours worked by employees at the time of the analysis. In the original plan, as the healthcare eligible
PT positions were vacated (due to retirement or termination), these positions would remain unfilled and
be eliminated during the next budget year.
Four of the healthcare eligible PT positions are still filled, while four others have been vacated. Two of
those vacancies occurred during FY16.
This request to increase the number of full-time positions in the department is based on an evaluation
of the advantages of full time employees versus part time employees with regard to training costs,
accident costs, and turnover rate.
The Jule has 48 part-time drivers and 8 full-time drivers. Part -Time employees have a higher rate of
accidents. 100% of at -fault accidents from FY13-16 (to date) involved a part-time driver. Full -Time
drivers had zero accidents during the same period. The Part -Time employee turnover rate (25% or
12/48 in FY15) is twice that of full-time drivers (12.5% or 1/8 in FY15). The average training cost per
driver is $5,567, for a total training expense of $66,814 annually.
The Jule has a set number of hours of service, therefore creating a full-time position does not add more
hours or FTE's to the Jule's budget. The additional expenses consist of healthcare, additional holiday
hours, vacation days and life insurance.
To ensure safe driving habits, compliance with policies, knowledge of the routes and schedules and
good customer service, quality employees must be retained. The current civil service list has a large
number of qualified, quality candidates who are supporting their families and enjoy and thrive in their
positions at The Jule, serving the public in general and specifically our passengers. Much of the public
perception and customer service progress that has been made in the past year has come from having
these quality drivers on staff and we need to retain those who make our system run better rather than
risk losing them.
If funded, this improvement package would support many of the City Council priorities including
appropriate city staffing levels, financially responsible city government. The cost to consistently train
new employees is higher than that of providing full-time benefits to quality existing employees.
Related Cost: $54,210 — Tax Funds - Recurring
Property Tax Impact: +$.0230/+.21 %
Activity: Bus Operations
Recommend — No
3 of 5
This decision package would provide funding for armored courier service to pick up fixed route fare
boxes. Locked canisters are currently transported to the bank by a Service Worker, once per week. The
canisters are unlocked by bank staff and deposited to the City account. The empty canisters are picked
up and returned to the garage by the same staff member.
The armored courier would complete the transport of the canisters when they have money in them and
the service worker would continue to pick up the empty canisters.
Related Cost: $1,222 — Tax Funds - Recurring
Property Tax Impact: +$.0005/+.00%
Activity: Transit Administration
go
Recommend — Yes
4 of 5
This decision package would provide funding for extended bus service on weekdays. There are two
options available to provide extended service.
Option A:
This request is to provide funding for amended Nightrider service to run 11:30pm Monday -Thursday.
The City would apply for an Iowa Clean Air Attainment Program (ICAAP) Grant in Fiscal Year 2017 with
the local match required in Fiscal Year 2018.
Citizens have responded to multiple community input sessions and surveys, including Budget Input
sessions and Inclusive Dubuque surveys and meetings, asking for later evening service on weekdays.
To add 5.25 additional hours of service to the Nightrider routes and adjust those to serve the industrial
park during end of shift times would cost approximately $171,786. ICAAP would cover 80% of the cost
and the 20% local match would be $34,357. This option is supported by the Transit Board.
This cost includes running the existing Nightrider routes with minor adjustments to serve the Intermodal
and Dubuque Industrial Center with trips to pick up second shift workers from 11 pm-11:30pm. Three
years of funding can be applied for on an annual basis and the application can be adjusted each year to
reflect service demands and changes based on ridership data and analysis.
A survey of citizens and riders is being conducted during winter 2015-2016 to gather additional
information about transportation needs after 6pm. If the survey data shows that additional areas need
service after 6pm, costs and routes could be reevaluated or additional funds applied for in future years.
To apply for ICAAP funds, an authorizing resolution from city council must state that matching funds are
available and budgeted for and that the City also agrees to be responsible for adequately maintaining
and operating the routes through maintenance level budgeting.
Related Cost: $171,786 — Tax Funds - Recurring Recommend — No
Related Revenue: $7,044 — Passenger Fares - Recurring
Net Cost: $164,742
Property Tax Impact: +$.0699/+.62%
Activity: Bus Operations/Mini Bus Operations/Bus Maintenance
Option B:
This request is to provide funding to extend night service to 9 p.m. on weekdays. The City would apply
for an Iowa Clean Air Attainment Program (ICAAP) Grant in Fiscal Year 2017 with the local match
required in Fiscal Year 2018.
Citizens have responded to multiple community input sessions and surveys, including Budget Input
sessions and Inclusive Dubuque surveys and meetings, asking for later evening service on weekdays.
Adding three additional hours of service to all routes is estimated to cost $409,779. ICAAP would cover
80% of the cost and the 20% local match would be $81,955. Three years of funding can be applied for
on an annual basis and the application can be adjusted each year to reflect service demands and
changes based on ridership data and analysis.
A survey of citizens and riders is being conducted during winter 2015-2016 to gather additional
information about transportation needs after 6 p.m. If the survey data shows that some areas do not
need service after 6 p.m., or need service on a limited basis, costs could be reduced. Updated cost
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estimates and draft routes would be developed prior to the application being submitted in October
2016.
To apply for ICAAP funds, an authorizing resolution from city council must state that matching funds are
available and budgeted for and that the City also agrees to be responsible for adequately maintaining
and operating the routes through maintenance level budgeting.
Related Cost: $409,779 — Tax Funds - Recurring Recommend — No
Related Revenue: $12,686 — Passenger Fares - Recurring
Net Cost: $397,093
Property Tax Impact: +$.1684/+1.50%
Activity: Bus Operations/Mini Bus Operations/Bus Maintenance
Both Option A and Option B support Comprehensive Plan Connections 'The location and quality of
public transit infrastructure, in addition to providing accessibility to all areas of the community are
important factors for new and expanding business, industry and residential development'
(Comprehensive Plan Goal Summary - Transportation, p5). Providing these routes is essential to
"promoting a safe, clean, timely, affordable and comfortable mode of public transportation" and
"ensures that service is available for transit dependent people to get to and from work on all shifts and
meet the demands of business hours" (Transportation Goals 4.4, 4.8). Maintaining service during the
peak commuting hours "promotes appropriate lifestyles and infrastructure changes to reduce causes
and impacts of global climate change" (Environmental Quality Goal 2.6).
5 of 5
This decision package would provide funding to provide express service from JFK Circle to Peosta
three times per day. The City would apply for an Iowa Clean Air Attainment Program (ICAAP) Grant in
Fiscal Year 2017 with the local match required in Fiscal Year 2018.
Citizens have responded to multiple community input sessions and surveys and Greater Dubuque
Development staff have heard from Peosta businesses that this service is needed. A meeting was held
in January 2015 with businesses and North East Iowa Community College staff. This group initially
discussed hourly service, but after discussing current shifts, there were large gaps of time where no
shifts changed. The group then discussed three to four bus pickups per day with more coordinated shift
start and end times at the employer locations and Northeast Iowa Community College. Northeast Iowa
Community College, Berry Plastics, Premier Tooling were all willing to arrange schedules/shifts around
common bus drop-off times. The Jule is able to provide express service outside of the city limits without
being required to provide Minibus service to that entire area as long as the service is provided as an
express, limited stop service. A premium fare can also be charged to help support this route. This rate
has not yet been determined.
Express service to Peosta on weekdays would cost approximately $39,054. The ICAAP grant would
cover 80% of the cost and the 20% local match would be $7,810. Jule staff would seek out community
partners and businesses to reach the match requirement and for support beyond the grant period. If
partners cannot be secured, the grant would not be pursued. Three years of funding can be applied for
on an annual basis and the application can be adjusted each year to reflect service demands and
changes based on ridership data and analysis. If the route is not successful, or if changes to the pickup
times are needed, costs and routes could be reevaluated and additional or reduced funds applied for in
future years. To apply for ICAAP funds, an authorizing resolution from city council must state that
matching funds are available and budgeted for and that the City also agrees to be responsible for
adequately maintaining and operating the routes through maintenance level budgeting.
no
This improvement request supports Comprehensive Plan Connections "The location and quality of
public transit infrastructure, in addition to providing accessibility to all areas of the community are
important factors for new and expanding business, industry and residential development"
(Comprehensive Plan Goal Summary - Transportation, p5). Providing these routes is essential to
"promoting a safe, clean, timely, affordable and comfortable mode of public transportation" and
"ensures that service is available for transit dependent people to get to and from work on all shifts and
meet the demands of business hours" (Transportation Goals 4.4, 4.8). Maintaining service during the
peak commuting hours "promotes appropriate lifestyles and infrastructure changes to reduce causes
and impacts of global climate change" (Environmental Quality Goal 2.6).
Related Cost: $36,054 — Tax Funds - Recurring Recommend — No
Related Revenue: $ 1,200 — Passenger Fares - Recurring
Net Cost: $34,854
Property Tax Impact: +$.0148/+.13%
Activity: Bus Operations/Mini Bus Operations/Bus Maintenance
Significant Line Items at Maintenance Level
(Without Recommended Improvement Package)
Employee Expense
FY 2017 employee expense reflects a 2.5% wage package increase.
2. The Iowa Public Employee Retirement System (IPERS) City contribution remains at 8.93% and
the employee contribution remains at 6.18% in FY 2017.
3. The City portion of health insurance expense increased from $1,040 in FY 2016 to $1,325 in FY
2017 per month per contract, resulting is an increase of $34,180 (27.40%).
4. Employee Physicals increased from $5,670 in FY 2016 to $6,484 in FY 2017 based on FY 2015
actual of $6,647.
5. Overtime remains at $17,973 in FY 2017. Overtime actual was $28,053 in FY 2015 and $48,777
in FY 2014.
6. Unemployment Insurance increased from $10,228 in FY 2016 to $16,451 in FY 2016 based on
FY 2016 actual.
7. The Express and Midtown route funding from ICAAP ends December 31, 2016. This results in a
reduction of -1.74 FTE (-$75,693).
Supplies & Services
8. 31.5% of the Intermodal Ramp expense ($32,965) is allocated to the Transit Division and the
remaining 68.5% is allocated to the Parking Division. Based on Federal Transit Administration
rules, the FY 2017 deficit allocated to Transit of $18,948 cannot reduce the property tax levy
provided to run the Transit system and the annual Transit funding from Federal Transit
Administration and State Transit Operating Funding cannot be used to support the Intermodal
Ramp's operations. Therefore the Federal Transit Administration has agreed that transit will be
allocated 31.5% of the revenue and expenses for the Intermodal Ramp which is reflected in the
significant line items below.
9. Uniform Purchases decreased from $14,275 in FY 2016 to $13,500 in FY 2017 which
represents uniforms for 60 drivers at $225 per driver.
10. Janitorial Supplies increased from $1,084 in FY 2016 to $3,664 in FY 2017 due to moving
$2,380 in custodial equipment to this line item. This line item represents bus cleaning supplies.
11. Copying decreased from $3,129 in FY 2016 to $2,309 in FY 2017 based on FY 2015 actual of
$1,298, and the addition of the Intermodal Ramp.
12. Legal Notices and Ads increased from $1,636 in FY 2016 to $3,898 in FY 2017 based on FY
2015 actual of $3,898. This line item represents advertising for vacant positions and public
notice of meetings and route changes.
13. Property Insurance increased from $7,675 in FY 2016 to $8,076 in FY 2017 based on FY 2016
actual for addition of the Intermodal Ramp.
14. Conferences increased from $5,020 in FY 2016 to $7,680 in FY 2017 due to an every other year
Federal Transit Administration training in Kansas City for the Transit Manager ($1,750). These
expenses are reimbursable at 80% from the Iowa Department of Transportation and are
reflected in Transit reimbursement revenue.
15. Water Utility Expense increased from $1,239 in FY 2016 to $3,033 in FY 2016 based on the
addition of the Intermodal Ramp.
16. Gas Utility Expense increased from $20,922 in FY 2016 to $23,425 in FY 2017 based on the
addition of the Intermodal Ramp.
17. Electricity Utility Expense increased from $29,138 in FY 2016 to $38,075 in FY 2017 based on
the addition of the Intermodal Ramp.
18. Stormwater Utility Expense increased from $0 in FY 2016 to $5,260 in FY 2017 based on FY
2016 year-to-date actual for the Intermodal Facility and Ramp.
19. Property Maintenance increase from $20,783 in FY 2016 to $24,384 in FY 2017 based on the
addition of the Intermodal Ramp.
20. Telephone decreased from $7,563 in FY 2016 to $5,819 in FY 2017 based on FY 2016 year-to-
date actual.
21. Elevator Maintenance increased from $0 in FY 2016 to $945 in FY 2017 based on the addition
of the Intermodal Ramp.
22. Rental of Space decreased from $2,400 in FY 2016 to $0 in FY 2017 based on the City
contribution of the Burlington Trailways lease ending in Fiscal Year 2015 when the Intermodal
Facility opened.
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23. Diesel Fuel decreased from $323,884 in FY 2016 to $318,154 in FY 2017 based on vehicle fuel
efficiency rates, miles, and FY15 average fuel cost per gallon and the Express and Midtown
routes ending December 31, 2016.
24. Motor Vehicle Maintenance decreased from $234,788 in FY 2016 to $228,216 in FY 2017
based on the Express and Midtown routes ending December 31, 2016.
25. Motor Vehicle Maintenance Accident decreased from $45,000 in FY 2016 to $22,115 in FY
2017 based on FY 2015 actual of $19,615. Added full-time driver positions and a driver trainer
have decreased the number of accidents.
26. Software License increased from $66,755 in FY 2016 to $70,924 in FY 2017 due to the addition
of a Milestone license for the 26 security cameras at the Intermodal Facility.
Machinery & Equipment
27. Equipment replacement items at the maintenance level include ($30,798):
Bus Exterior Route Head Signs (12) — Medium Duty Buses $26,400
Radio Equipment
$
1,000
Plexiglas Panels
$
1,000
Shop Equipment
$
500
Camera Equipment
$
1,000
Smart Phones (2)
$
898
Debt Service
28. FY 2017 debt service includes the following ($337,118):
$300,712 2012A GO Borrowing Intermodal Facility (Last Year 2031)
$3,160 2014B GO Borrowing Roof Improvements (Last Year 2034)
$33,246 2017A GO Borrowing Bus Storage and Maintenance Facility (Last Year 2037)
The debt service payments for 2012A and 2017A in FY 2017 are paid with Greater Downtown TIF.
The debt service payments for 2014B in FY 2017 are paid with local option sales tax.
Revenue
29. Revenue projections include:
a) Federal operating assistance increased from $1,093,168 in FY 2016 to $1,110,417 in FY
2017 and is based off the FTA assistance projected to be received in FY 2016 which is
determined by the number of residents in poverty. Final FTA allocations for FY2017
should be received by March 2016;
b) State operating assistance increased from $249,319 in FY 2016 to $279,748 in FY 2017
based on FY 2016 revised. Final State allocations for FY2017 should be received by
mid-January 2016. The Fixing America's Surface Transportation (FAST) Act is five-year
legislation to improve the Nation's surface infrastructure, including roads, bridges, transit
systems, and rail transportation network. FAST Act increases dedicated bus funding by
89% over the life of the bill which provides both stable formula funding and a competitive
grant program to address bus and bus facility needs;
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c) Federal pass-thru grant decreased from $507,049 in FY 2016 to $284,227 in FY 2017.
The Nightrider route grant is ending March 2016 and in the FY 2016 adopted budget the
City Council approved funding to continue the route. The Midtown Loop and Feeder
route grant ending January 2017 and will lose the remaining funding from ICAAP related
to the route of $284,227 in FY 2018;
d) Mini bus passenger fares decreased from $137,587 in FY 2016 to $125,569 in FY 2017
based on FY 2016 first quarter. There were $1 rate increases in FY 2015 and FY 2016,
which have caused passengers to switch from minibus to fixed route because of the cost
increase.
e) Bus passenger fares decreased from $254,671 in FY 2016 to $222,507 in FY 2017
Fiscal Year 2015 actual passenger fare revenue was $234,201.
f) Reimbursements from the Greater Downtown TIF ($134,704) for the downtown parking
shuttle remain unchanged.
g) Reimbursement from the Iowa Department of Transportation for 80% of transit staff
conferences and training (line #12) is included in Federal Pass-Thru ($6,144). These
funds are only available on a reimbursement basis, so if conferences are not attended,
these funds are not received.
h) Intermodal Ramp revenue is allocated 31.5% to the Transit Division, which includes
$3,307 in Daily Fees and $10,710 in Monthly Rental. The Intermodal ramp expense
allocated to the Transit Division in FY 2017 is $32,965. Based on Federal Transit
Administration rules, the FY 2017 deficit of $18,948 cannot reduce the property tax levy
provided to run the Transit system and the annual Transit funding from Federal Transit
Administration and State Transit Operating Funding cannot be used to support the
Intermodal Ramp's operations. Therefore the Federal Transit Administration has agreed
that transit will be allocated 31.5% of the revenue and expenses for the Intermodal
Ramp.
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ECONOMIC DEVELOPMENT
TRANSIT DIVISION
Build and operate a sustainable public transit system that provides safe reliable and
efficient transportation options for all persons while supporting the economic growth and
environmental goals of the community.
SUCCESS IS ABOUT PLANNING, PARTNERSHIPS AND
PEOPLE LEADING TO OUTCOMES
PEOPLE
Jule staff reach out to a diverse set of
community members and organizations
to provide information and help plan
future services. We invest in our staff
and our quality of service throughM�o
ongoinq safety and drlvertraininq.
PLANNING
The Jule plans for the future through
community surveys, focus groups,
contacts with social service agencies,
the Transit Advisory Board, and the
Metropolitan Planning Organization.
PARTNERSHIPS
Jule staff work with community organizations and non -profits to help
increase access to and awareness of transit services. We do this by
developing partnerships to keep information flowing between employers,
service providers, program offerings, local college students, and K-12
students, staff and administrators and city staff.
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ECONOMIC DEVELOPMENT
TRANSIT DIVISION
Resources
300000
250000
200000
150000
0Mini Bus Passenger Bad Route Greater Donintown Private Participant Medicaid
I -�
Fees Passenger Fares TIF Reimbursement
Resources
1600000
1 40 0000
1200000
1000000
M
800000
600000
ad 000
Z
ETA operating State 0 perating
Federal Pa,Th ru opposing Fees
Proi
assistance
Grant
support
The Transit Division Is supported by 41 02 full time equivalent employees, which accounts for
880% of the department expense as seen below. Overall, the departmentsexpenses are expected
to Increase by 2 2% In FV 2017 compared to FV 2816.
matmenp and equipment FSSaza9
51s>6
106791
SL101,555
suppueraneservisrsledeee
Employee ExpenseS;me,a1
So S500,000�y 295,550
51000,000 5150000
•evmn •rvmle •evmss0 5;000,000 52500,000
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ECONOMIC DEVELOPMENT
TRANSIT DIVISION
Administration and Operations
Public transportation in the City of Dubuque is delivered through the transit division, The
Jule. The Jule manages fixed -route , paratransit and contract services (DuAde and
Burlington Trailways) and maintains transit vehicles, bus stops and other capital
infrastructure.
Management functions include property, vehicle, and equipment management,
maintenance and selection, evaluation or routes safety, security, and funding sources,
employee hiring, training, payroll and discipline, public relations, marketing, accounting,
and submission of grant applications for continued funding as well as compliance with state
and federal transportation miss and regulations.
The Transit Advisory Board is a 5 member board that advises the city council on executing
agreements and grants relating to the transit system operation, the purchase of new
equipment and establishing rates and fares.
The Administration Activity provides management and maintenance of the accounting and
statistical records for the benefit of the Transit Board City Manager, City Council and State
and Federal Departments of Transportation (DOT) and Federal Transit Administration
(FTA)
Reporting statistical information and maintaining compliance with state and federal
guidelines including the American's with Disabilities Act (ADA) is essential in addition to
collaboration with the Iowa Department of Transportation, Office of Public Transit and
Federal Transit Administration for planning, funding and operating and capital assistance.
Atlminis[ration
antl Operations
Funding Summary
W 2➢14/15
ARual
W 2015/16
Adopted
W 2016/17
Recommended
Expentll[ures
$793,140
$737,000
$747c125
Resources
1 $315,045
1 $373,996
$06992
Administration and Operations PositionSurnmary
TranotManag,r
Loo
Transit Operations supervisor
Loo
Confidential Account Clark
Loo
Operations Assistant
D50
Marketing Intern
D50
Transit Dispatch schedule
Loo
Transit Dispatch schedule PT
Loll
service WorkrPF
D50
Total FT Equivalent Employees
7.51
-105
ECONOMIC DEVELOPMENT
TRANSIT DIVISION
Performance Measures
Administration and Operations -Activity Statement
Be Responsive: Provide safe, accessible/convenient, professional transit service in the City of
Dubuque for citizens and visitors- connecting people to services, employment, schools and
recreation opportunities
Q Goal: Financially Responsible & High Performance Organization"'
Outcome #1: Communicate Clearly. Provide consistent communication of passenger
expectations.
Post policies in a consistent format, online, on buses, and in print materials. Each bus is outfitted
with one large (11'x1]') sign containing all policies for driver and passenger reference.
M RezpKdul. fellow His Rules. Ride Happy.
f. NY Your fare
w_o.... „.
i. M CIM'..
es.._
ses
T lie Smoking
S. Mfale. fM pen.
"'rs'r
d. RMwe Ywr volas
: no•+i.��
ro v
7. No tori" or erisH"
Ii �Vpft
2. WKS! R.ms
n......o�,...w�.,ro a..a.a
Ia. Sewiw"IMel. _ _
11.fMllen'
106-
ECONOMIC DEVELOPMENT
TRANSIT DIVISION
Bus Operations
Overview
The city of Dubuque has grown geographically and the city's fixed -route transit system
needed to catchup The award of grant funds to the city for this expansion has provided
the opportunity for the transit system to serve more residents and businesses. New routes
were developed in 2014 and tweaked in 2015 to serve new areas of the community more
efficiently and effectively. Asystem overhaul offering new service areas, more frequent
service and quicker connections between downtown and the west end destinations was
rolled out in January 2014.
Bus operations encompasses seasonal or special services including.
• SummerTrolley service is provided from Labor Day through October on Saturdays
fork 10am-6pm.
Weekday Business Shuttle service connects downtown parking ramps and employer
locations during moming and afternoon commute times
Nightrider weekend evening service, including MInIBus, operates Friday and Saturday
nights fork 6pm-240am during the school year and 11 pm during the summer.
Bus Operations includes the following daytime fixed -route services as well as the door to -
door MiniBus services that operate from 6 05amf 50pm on weekdays and 8 05am-625pm
on Saturdays:
P
The Jule
�T,.
Route Map
-107-
ECONOMIC DEVELOPMENT
TRANSIT DIVISION
MR
15 -minute nonstop service between the Intermodal Transfer and JFK Circle Transfer provides
AM
M a quick connection between downtown and west end locations.
MA West Service from the JFK Circle Transfer to Pennsylvania Ave, Radford Rd, Chavenelle Rd and the
YLOWI
UICW NWArtenal to Hempstead High School, Dither Recycling, Radford Court, Innovation Or,
Nordstrom, BioLife, and Medical Associates West
Service from the JFK Circle Transfer to Kerns, HyVee, Goodwill, Aldi, near Hoover Elementary
w'
School, Sunset Park, Asbury Rd, Pennsylvania Ave, and Hempstead High School. This route
provides afternoon service to Roosevelt Middle and Carver Elementary Schools.
L
Service from the JFK Circle Transfer along JFK Rd to Kennedy Mall, Mindframe Theater
T
Highway 20, Walmart, Lowes, Dodge St HyVee, Target, and Shopko.
Service from the Internodal Transfer to 32nd St via Jackson Stand returning to the transfer
using Saunders St to provide service to neighborhoods East of Central Ave. The bus
reconnects with Central Ave near Fulton Elementary School.
Service from the Internodal Transfer to the South Locust HyVee, Mervcy Hospital and Medical
Associates East Campus.
Service between the Delhi Transfer and JFK Circle Transfer while traveling along Asbury Rd,
Chaney Rd, Kaufmann Ave, and Kane St nearWahler High School and Mazzuchelli Middle
School
Service between the Delhi Transfer and JFK Circle Transfer while traveling to Flora Park and
Pool, Irving Elementary School, and University of Dubuque.
Service from the Internodal Transfer along Windsor Ave to Linwood Cemetery, Mount St
Francis, Audubon Elementary School, Prescott Elementary School, and near Jefferson Middle
School
Service between the Internodal Transfer and the Delhi Transfer while traveling to Medical
w'
I
Associates East, Mercy Hospital, Loras College, and near Lincoln Elementary School.
z
Service from the Internodal Transfer along Rhomberg Ave to the Point Neighborhood, near
m
Sutton Pool, Audubon Elementary School ,Eagle 's Grocery Store as well as Kerper Blvd
businesses and Schmitt lslandakystique.
Service from the Internodal Transfer to Terrace Heights via Jackson St and Peru Rd returning
to the transfer using Peru Rd and Central Ave providing service near Fulton Elementary
School
Service between the Internodal Transfer and Delhi Transfer while traveling to Allison
Henderson Park, Clarke University, Senior High School, Our Lady of Guadalupe Elementary
School, Jackson Park and near Prescott Elementary School.
D
Service from the Delhi Transfer via Grandview Ave, Rockdale Rd and returns via Bryan St
r
providing service to Key West DMV ,Rockdale Rd, South Grandview Ave, Bryant Elementary
School and nearTable Mound Elementary School.
mService
from the Delhi Transfer along North Grandview Ave past Washington Middle School to
A
all
Highway 20 Cedar Cross Rd, and returning to the transfer on Fremont providing service to
Warburg Seminary.
MR
ECONOMIC DEVELOPMENT
TRANSIT DIVISION
uperanons running wmmary
FV 2016/17 FTE's
FV 2014/15
Actual
le 2015/16
Adopted
FV 2016/ll
Recommended
Expenditures
$2,432,561
$2,484,256
$2,535,J34
Resources
$1,494,564
52,021,230
$2,163,6J2
Bus Operations Position Summary
FV 2016/17 FTE's
Bus Operator
8.00
Bus Operator PT
23.81
Total FT Equivalent Employees
1 31.81
Highlights of the Past Year
• Smart Transit — Using data to optimize routes, reduce costs and increase ridership
• SmarterTravel —Research project with IBM to monitornon-bus travel patterns and
compare those results with Jule routes for possible adjustments
• Opening the Intermodal Transportation Facility in Historic Millwork District
Future Initiatives
PLUS — Integrate and implement technology into fare payment and tracking
Design and build the Bus Storage Facility — reuse of city Superfund site
Performance Measures
Bus Operations —Activity Statement
Provide safe, accessible/convenient, professional transit service in the City of Dubuque for
citizens and visitors - connecting people to services, employment, schools and recreation.
MGoal: Improved Connectivity 3��
Outcome #1: Connect People to Opportunity. Provide access to transit services so
citizens can get to work, school, and recreational opportunities.
Transit Access = 5 minute walk to a bus stop
75%of residents live within a 5 minute walk from a bus stop
92% of schools are within a 5 minute walk from a bus stop*
*Table Mound and St Columbkille are within a 10 minute walk distance
-109-
ECONOMIC DEVELOPMENT
TRANSIT DIVISION
Transit Ridership = +15% in 201
600,000
500,000 440.252 44499]
N0000 I
N 11) Nil 2012 2013 N14 N15
Outcome #2: Be Responsive. Ask for input and make recommendations that Poll
the needs of citizens.
rhe Jule conducts a(2nsisurveyat leas! every ovoyeas as well asfocsgmups
antl online route andstop request oppoquniieson anongoing
bass.rv..o,rod,mra�.
F
The Jule's rransi Advisory Board meets monthly to evaluate mutes
and discuss and pnontae ,across neetls.
The mi common ,across request that The Jule receives is for bus
routes to operate burl at least spm on weekdays.
..„.....
Look for opportunities to provide input on The Jules well madyal,
up for transit notifications through the City's Notify -Me system. The.
notices and survey links through its Facehook and Twitter accounts.
Outcome #3: Improve quality of life. Provide quick travel times so people can apend
less time on the bus and more time doing what they choose.
JFK Circle to The Jule (2401 Central) 75 min 35 min 40 min
The Point to Medial AssochlesWasl 95 min 40 min 55 min
Downtown Transterto KohlWHyVee 45 min 25 min 20 min
University of Dubuque to walma NLnwas 50 min 25 min 25 min
Clarke University to Martel Medical Associates East 45 min 18 min 27 min
Jorge College to Kennedy Mall 39 min 25 min 14 min
The Point to TargeVHyVaa 85 min 50 min 35 min
ltd
ECONOMIC DEVELOPMENT
TRANSIT DIVISION
Or Goal: Economic Prosperity_"'k
'r
Outcome #4: Make it Easy. Coordinate with non -profits, colleges, and other city
departments to make accessing transit passes and services simple and affordable.
The Jule partners with the following organizations and city departments to make access to
transit passes easier and more affordable.
tmergDUBUQU
Ztit
Medicaid Enterprise
rj
Clarke
UNIVERSITY
NED&
000�__
N-J-Ilzd_l luny A-1.Dr Lt Ur
[)PENING DOORS
fix �rcr+ i-r`rs;
LORAS
COLLEGE'
City of Dubuque Finance
St. Raphael PrOjeCt..oncern Department - manages
Cathedral - ►►� Crescent Community bus pass sales at City
L HEALTH CENTER Hall
*These organizations purchase passes in bulk at a 25% discount and provide them to their clients in need
Outcome #5: Be Equitable. Provide the same opportunity for use of public transit
services to those with disabilities as to those without.
Conduct review of all bus stops, shelters and facilities and before
adding new bus stops, evaluate access and infrastructure needs for
ADA compliance.
SEEM
Choose future buses that provide the
greatest amount of independence and
access for those in our community with
mobility impairments. Drive on ramps
promote independence and require less
maintenance than mechanical lifts.
Hfficrest I'm
fam I scr1 c e s
SrAde .TF ffive
ry V j jyc
w e,;!
tccess2Care
O
Dubmue
COMMUNITY S{M40L3
tmergDUBUQU
Ztit
Medicaid Enterprise
rj
Clarke
UNIVERSITY
NED&
000�__
N-J-Ilzd_l luny A-1.Dr Lt Ur
[)PENING DOORS
fix �rcr+ i-r`rs;
LORAS
COLLEGE'
City of Dubuque Finance
St. Raphael PrOjeCt..oncern Department - manages
Cathedral - ►►� Crescent Community bus pass sales at City
L HEALTH CENTER Hall
*These organizations purchase passes in bulk at a 25% discount and provide them to their clients in need
Outcome #5: Be Equitable. Provide the same opportunity for use of public transit
services to those with disabilities as to those without.
Conduct review of all bus stops, shelters and facilities and before
adding new bus stops, evaluate access and infrastructure needs for
ADA compliance.
SEEM
Choose future buses that provide the
greatest amount of independence and
access for those in our community with
mobility impairments. Drive on ramps
promote independence and require less
maintenance than mechanical lifts.
ECONOMIC DEVELOPMENT
TRANSIT DIVISION
Bus Maintenance
Overview
The Public Works Mechanics and Service Workers, led bythe Vehicle Maintenance
Supervisor conduct all maintenance of transit vehicles. Primary responsibilities are
preventative maintenance inspections and major and minor repairs to various vehicle
systems, including purchasing and stocking pairs and supplies in accordance with Federal
Transit Administration (FTA) and City of Dubuque policies.
Service workers also conduct cleaning of fixed -route vehicles and facilities, which include
benches, shelters, the bus storage facility and The Jule's three transfer locations at JFK
Circle, Delhi, and at the Intermodal Center.
The effectiveness of the new Internodal and JFK Transfer facilities, ITS equipment,
Smarter Travel Study recommendations and passenger information software rely on buses
being in good condition, with few breakdowns and delays in service due to mechanical
failure
High quality vehicle maintenance and replacement as the fleet reaches the end of its useful
life is essential to maintaining the integrity of the transit system.
Bus MaiMenai
Funding Summary
FY 2014/15
FY 2015/16
FY 2016/17
Actual
Adopted
Recommended
Expenditures
$113,808
$122,246
$139,788
Resources
$37,005
1 $55,518
$69,508
Bus Maintenance Position
Summary
FY 2016/17 Fres
Servrce Worker
Cat
Servrce Worker PT
0]0
Thal FT Equivalent Employees
1.70
Highlights of the Past Year
in Complat 60% of preventative maintenance on vehicles within 10% of the mileage
threshold
in All vehicles and The Jule's three transfers are covered bysecunty cameras.
in New recording systems were inata l le d in all buses to allow for quicker review of on-
board security camera footage
• Implemaufed a Luz shelter cleaning schedule
-112-
ECONOMIC DEVELOPMENT
TRANSIT DIVISION
Future Initiatives
Plan for capital replacement of vehicles and focus on ramp entry for improved
access for individuals with mobility impairments.
Research alternative fuel technologies and conduct cost -benefit analysis
Research and seek funding forvehicle replacement
Performance Measures
Bus Maintenance -Activity Statement
Ensure safe, clean and reliable transit service through regular maintenance and inspections of
the transitfleet including information technology hardware and software.
QGoal: Financially Responsible &High Performance Organizations
Outcome 46: Drive and maintain city vehicles like they're our own. Reduce accidents
and associated costs through ongoing drivertraining and conduct regular vehicle
cleaning and maintenance to extend the life of the fleet
STh,c
mithSNl The Jule hired a part-time CDL and safety trainer and began
Key IHim High ln3¢enng implementing the Smith System (used by UPS, New Lord
Hey2larnengmmure MTA) as a training system for its driving staff in July 2014.
Key 8 Keep Your Eyes Moving
Key Cleave Yourseff An Out This consistent saeyprovides
and framework
surroundfor
the issue of
driving safety pmvidesa fizmework for rewarding positive
Kew +Make Sure mev See You behavior.
Drivers receive annual ing practices
ng safety habits
Even
and postaccident training to help reinforce good driving practices and habit.
Even with the expansion of transit service, drivers are driving more miles with fewer
accidents. This focus on training and safety has reduced at -fault accidents by 27% (FV14-
FV15
The Jule's buses drive city streets a minimum of 12 hours per day.
80lMileage thresholds forpreventative maintenance reflect the
constant usage of these vehicles in all weather conditions.
Vehicles serviced whim
1of of mileage Light Duty 5,000 miles preventative maintenance threshold
mresnold Medium and Heavy ��
Duty: e omiles ��
preventative maintenance threshold "
yt
hII !9 (OM
113-
Recommended Operating Revenue Budget - Department Total
53 -TRANSIT DIVISION
Fund
Account
Account Title
FY14 Actual
FY15 Actual
FY16 Adopted
FY17 Recomm'd
43 - USE OF
MONEYAND PROPERTY
0
Revenue
Revenue
Budget
Budget
600
43251
RENTS & CONCESSIONS
0
0
6,000
0
43 - USE OF
MONEYAND PROPERTY
0
0
6,000
0
600
44160
FTA OPERATING ASSISTANCE
1,107,768
501,267
1,093,168
1,110,417
44-INTERGOVERMENTAL
1,107,768
501,267
1,093,168
1,110,417
600
45721
STATE -AID OPERATING
229,283
242,876
249,319
279,748
600
45771
FED PASS THRU STATE GRANT
536,758
552,672
507,049
284,227
45 - STATE GRANTS
766,041
795,548
756,368
563,975
605
51305
DAILY FEES
0
0
0
3,307
600
51310
MONTHLY RENTAL
0
0
12,586
0
605
51310
MONTHLY RENTAL
0
0
0
10,710
600
51705
MINI BUS PASSENGER FARES
50,728
87,688
137,587
124,905
600
51710
EAST DBQ PASSENGER FARES
199
420
250
664
600
51715
MINIBUS CONTRACT REVENUE
3
5
0
0
600
51725
PASSENGER FARES
147,971
234,201
254,671
222,507
600
51727
MEDICAID FARES
0
0
0
48,000
600
51730
ADVERTISING FEES
70,734
50,012
40,000
40,000
51 - CHARGES FOR SERVICES
269,635
372,325
445,094
450,093
600
53102
PRIVATE PARTICIPANT
39,767
28,909
34,086
75,000
600
53605
MISCELLANEOUS REVENUE
216
1
0
0
600
53610
INSURANCE CLAIMS
1,022
13,714
0
0
600
53615
DAMAGE CLAIMS
4,929
702
0
0
600
53620
REIMBURSEMENTS -GENERAL
123
(557)
0
0
53 - MISCELLANEOUS
46,057
42,769
34,086
75,000
600
59100
FR GENERAL
968,006
1,220,784
1,227,768
1,307,589
400
59240
FR DOWNTOWN TIF
308,112
304,012
304,912
333,958
400
59350
FR SALES TAX CONSTRUCTION
0
386
3,233
3,160
59 - TRANSFER IN AND INTERNAL 1,276,118 1,525,182 1,535,913 1,644,707
53 - TRANSIT DIVISION TOTAL 3,465,619 3,237,091 3,870,629 3,844,192
-114-
Recommended Operating Expenditure Budget - Department Total
53 -TRANSIT DIVISION
Fund
Account
Account Title
FY14 Actual
FY15 Actual
FY16 Adopted
FY 17 Recomm'd
600
61020
PART-TIME EMPLOYEES
Expense
Expense
Budget
Budget
600
61010
FULL-TIME EMPLOYEES
212,788
281,626
597,633
607,725
600
61020
PART-TIME EMPLOYEES
1,106,504
1,153,029
1,030,885
1,055,852
605
61020
PART-TIME EMPLOYEES
0
0
0
7,173
600
61030
SEASONAL EMPLOYEES
0
4,650
12,848
13,123
600
61050
OVERTIME PAY
48,777
28,053
17,973
17,973
600
61071
HOLIDAY PAY -OVERTIME
4,127
5,517
10,547
10,722
600
61092
VACATION PAYOFF
54
552
0
0
600
61310
IPERS
122,537
130,456
148,917
153,734
605
61310
IPERS
0
0
0
640
600
61320
SOCIAL SECURITY
104,331
111,637
127,755
131,841
605
61320
SOCIAL SECURITY
0
0
0
549
600
61410
HEALTH INSURANCE
134,779
149,940
237,120
271,300
600
61415
WORKMENS' COMPENSATION
98,281
92,095
95,177
111,885
605
61415
WORKMENS' COMPENSATION
0
0
0
473
600
61416
LIFE INSURANCE
229
306
1,197
1,216
600
61417
UNEMPLOYMENT INSURANCE
5,946
10,058
10,228
16,451
600
61640
SAFETY EQUIPMENT
282
1,652
0
925
605
61640
SAFETY EQUIPMENT
0
0
0
291
600
61645
TOOL ALLOWANCE
238
0
0
0
600
61650
MEAL ALLOWANCE
72
42
0
0
600
61660
EMPLOYEE PHYSICALS
5,670
6,647
5,670
6,484
61 - WAGES
AND BENEFITS
1,844,617
1,976,261
2,295,950
2,408,357
600
62010
OFFICE SUPPLIES
1,835
2,639
3,500
3,570
605
62010
OFFICE SUPPLIES
0
0
0
315
600
62011
UNIFORM PURCHASES
3,697
12,485
14,275
13,500
600
62013
UNIFORM MAINTENANCE
1,009
986
1,215
1,215
600
62030
POSTAGE AND SHIPPING
1,056
961
1,109
1,009
605
62030
POSTAGE AND SHIPPING
0
0
0
315
600
62033
HAND TOOLS/EQUIPMENT
0
0
1,000
1,000
600
62034
REPAIR PARTS/SUPPLIES
0
0
500
500
600
62035
COURIER FEES
0
0
0
1,222
600
62060
O/E MAINT CONTRACTS
0
0
497
497
605
62060
O/E MAINT CONTRACTS
0
0
0
157
600
62061
DP EQUIP. MAINT CONTRACTS
5,091
6,374
6,374
7,208
600
62062
JANITORIAL SUPPLIES
1,289
0
1,084
3,664
600
62063
SAFETY RELATED SUPPLIES
0
0
1,000
1,000
600
62090
PRINTING & BINDING
24,273
18,343
28,387
24,741
605
62090
PRINTING & BINDING
0
0
0
866
600
62110
COPYING/REPRODUCTION
3,129
1,298
3,129
1,947
605
62110
COPYING/REPRODUCTION
0
0
0
362
600
62130
LEGAL NOTICES & ADS
1,165
3,898
1,636
3,898
600
62140
PROMOTION
6,334
3,000
12,875
12,875
600
62190
DUES & MEMBERSHIPS
2,916
2,929
3,461
3,530
600
62206
PROPERTY INSURANCE
3,905
4,567
7,675
4,769
-115-
Recommended Operating Expenditure Budget - Department Total
53 -TRANSIT DIVISION
Fund
Account
Account Title
FY14 Actual
FY15 Actual
FY16 Adopted
FY 17 Recomm'd
600
62207
BOILER INSURANCE
Expense
Expense
Budget
Budget
605
62206
PROPERTY INSURANCE
0
0
0
3,307
600
62207
BOILER INSURANCE
79
79
82
79
600
62208
GENERAL LIABILITY INSURAN
38,402
37,283
42,120
39,912
605
62208
GENERAL LIABILITY INSURAN
0
0
0
1,664
600
62310
TRAVEL -CONFERENCES
0
0
5,020
7,680
600
62320
TRAVEL -CITY BUSINESS
0
0
400
400
600
62360
EDUCATION &TRAINING
1,308
1,706
4,800
4,800
600
62411
UTILITY EXP -ELECTRICITY
29,350
26,027
29,138
30,897
605
62411
UTILITY EXP -ELECTRICITY
0
0
0
7,178
600
62412
UTILITY EXP -GAS
21,215
22,155
20,922
22,830
605
62412
UTILITY EXP -GAS
0
0
0
595
600
62415
UTILITY EXPENSE STORMWATR
0
566
0
4,000
605
62415
UTILITY EXPENSE STORMWATR
0
0
0
1,260
600
62416
UTILITY EXP -WATER
0
0
1,239
1,239
605
62416
UTILITY EXP -WATER
0
0
0
1,794
600
62421
TELEPHONE
9,643
1,959
9,063
4,827
605
62421
TELEPHONE
0
0
0
992
600
62424
RADIO/PAGER FEE
0
1,824
5,961
5,962
600
62431
PROPERTY MAINTENANCE
15,844
14,332
20,783
22,267
605
62431
PROPERTY MAINTENANCE
0
0
0
2,117
600
62433
CUSTODIAL SERVICES
2,380
1,473
2,380
0
605
62435
ELEVATOR MAINTENANCE
0
0
0
945
600
62436
RENTAL OF SPACE
0
9,600
2,400
0
600
62511
FUEL, MOTOR VEHICLE
1,316
1,305
1,613
1,692
605
62511
FUEL, MOTOR VEHICLE
0
0
0
47
600
62513
FUEL, DIESEL
364,791
329,111
323,884
318,154
600
62521
MOTOR VEHICLE MAINT.
244,753
273,331
234,788
242,575
600
62522
VEHICLE MAINT., ACCIDENT
10,496
19,615
45,000
22,115
600
62523
OIL & GREASE - TRANSIT
1,531
0
0
0
600
62524
LUB. &ANTIFREEZE -TRANSIT
807
0
1,000
1,000
600
62525
TIRES/TUBES- TRANSIT
47,723
33,094
61,333
62,560
600
62528
MOTOR VEH. MAINT. OUTSOUR
55,842
42,790
36,378
39,468
600
62611
MACH/EQUIP MAINTENANCE
0
2,832
0
0
600
62615
MACH/EQUIP MAINT. OUTSOUR
650
1,759
2,803
2,803
600
62627
CAMERA MAINTENANCE
0
0
1,164
2,106
600
62636
DE-ICING PRODUCTS
0
0
1,000
1,000
605
62636
DE-ICING PRODUCTS
0
0
0
945
600
62663
SOFTWARE LICENSE EXP
26,431
21,975
66,755
70,924
605
62663
SOFTWARE LICENSE EXP
0
0
0
409
600
62664
LICENSE/PERMIT FEES
0
0
75
0
600
62665
FALSE ALARM CHARGES
0
0
3,218
93
605
62665
FALSE ALARM CHARGES
0
0
0
61
600
62666
CREDIT CARD CHARGE
0
0
0
369
605
62666
CREDIT CARD CHARGE
0
0
0
431
-116-
Recommended Operating Expenditure Budget - Department Total
53 -TRANSIT DIVISION
Fund
Account
Account Title
FY14 Actual
FY15 Actual
FY16 Adopted
FY 17 Recomm'd
600
62671
MISC. OPERATING SUPPLIES
Expense
Expense
Budget
Budget
600
62667
INTERNET SERVICES
0
5,265
4,786
4,306
600
62671
MISC. OPERATING SUPPLIES
0
189
0
0
600
62697
LABOR RELATIONS
0
1,100
2,356
1,101
600
62713
LEGAL SERVICES
358
0
0
0
600
62716
CONSULTANT SERVICES
10,348
1,578
9,276
9,276
600
62717
CRIMINAL BACKGROUND CHECK
0
0
0
10,000
600
62726
AUDIT SERVICES
600
700
750
1,000
605
62726
AUDIT SERVICES
0
0
0
79
600
62731
MISCELLANEOUS SERVICES
2,255
0
0
0
600
62761
PAY TO OTHER AGENCY
477,302
452,203
22,500
22,500
62 -
SUPPLIES AND SERVICES
1,419,124
1,361,333
1,050,704
1,067,919
600
71117
TIME CLOCK
0
125
0
0
600
71227
SIGNAGE
30
0
0
26,400
600
71312
VAN/PICKUP/WAG REPL
0
0
22,500
0
600
71314
TRUCK -REPLACEMENT
26,709
0
0
0
600
71410
SHOP EQUIPMENT
599
0
599
500
600
71550
MISCELLANEOUS EQUIPMENT
1,107
0
0
0
600
71610
CUSTODIAL EQUIPMENT
0
0
200
0
600
72410
PAGER/RADIO EQUIPMENT
3,958
573
0
1,000
600
72417
CAMERA RELATED EQUIPMENT
1,164
298
0
1,000
600
72418
TELEPHONE RELATED
0
0
0
898
600
72420
BURGLAR ALARM
0
920
0
0
600
72812
PLEXIGLAS PANELS
0
0
1,950
1,000
71 -EQUIPMENT
33,567
1,916
25,249
30,798
400
74111
PRINCIPAL PAYMENT
205,000
205,000
212,431
229,433
400
74112
INTEREST PAYMENT
103,112
99,398
95,714
107,685
74- DEBT SERVICE 308,112 304,398 308,145 337,118
53 - TRANSIT DIVISION TOTAL 3,605,421 3,643,907 3,680,048 3,844,192
-117-
Recommended Expenditure Budget Report by Activity & Funding Sounce
53 -TRANSIT DIVISION
SUPPLIES AND SERVICES 0 0 0 23,839
WAGES AND BENEFITS 0 0 0 9,126
INTERMODAL RAMP 0 0 0 32,965
or BUS OPERATIONS -53400
FUNDING SOURCE: TRANSIT
Account FY14 Actual Expense FY15 Actual Expense FY16 Adopted Budget FY17 Recomm'd Budget
EQUIPMENT
TZANSIT ADMIN. -53100
SUPPLIES AND SERVICES
FUNDING SOURCE: DEBT SERVICE
WAGES AND BENEFITS
980,944
Account
FY14 Actual Expense FY15 Actual Expense FY16 Adopted Budget FY17 Recomm'd Budget
DEBT SERVICE
308,112
304,398 308,145
337,118
EQUIPMENT
1,560
1,916 24,450
898
SUPPLIES AND SERVICES
517,912
600,444 219,619
209,272
WAGES AND BENEFITS
282
190,781 493,739
537,255
TRANSIT ADMIN.
827,866
1,097,538 1,045,953
1,084,543
958,102
783,145
ILITY -53370
813,660
FUNDING SOURCE: TRANSIT
53600
Account
FY14 Actual Expense
FY15 Actual Expense FY16 Adopted Budget
FY17 Recomm'd Budget
SUPPLIES AND SERVICES
0
0 21,959
22,190
WAGES AND BENEFITS
0
0 0
28,972
INTERMODAL FACILITY
0
0 21,959
51,162
58,381
INTERMODAL RAMP -53380
38,633
FUNDING SOURCE: INTERMODAL RAMP
TROLLEY OPERATIONS
102,070
Account
FY14 Actual Expense
FY15 Actual Expense FY16 Adopted Budget
FY17 Recomm'd Budget
SUPPLIES AND SERVICES 0 0 0 23,839
WAGES AND BENEFITS 0 0 0 9,126
INTERMODAL RAMP 0 0 0 32,965
or BUS OPERATIONS -53400
FUNDING SOURCE: TRANSIT
Account FY14 Actual Expense FY15 Actual Expense FY16 Adopted Budget FY17 Recomm'd Budget
EQUIPMENT
975
SUPPLIES AND SERVICES
503,795
WAGES AND BENEFITS
980,944
BUS OPERATIONS
1,485,714
0
484,899
1,118,725
1,603,624
0
493,721
1,103,147
1,596,868
28,400
520,533
1,108,383
1,657,316
-118-
A MINI BUS OPERATIONS - 53500
FUNDING SOURCE: TRANSIT
Account
FY14 Actual Expense
FY15 Actual Expense FY16 Adopted Budget
FY17 Recomm'd Budget
EQUIPMENT
0
0
0
1,000
SUPPLIES AND SERVICES
258,325
241,900
290,184
244,783
WAGES AND BENEFITS
699,777
541,245
548,185
567,877
MINI BUS OPERATIONS
958,102
783,145
838,369
813,660
53600
FUNDING SOURCE: TRANSIT
Account
FY14 Actual Expense
FY15 Actual Expense FY16 Adopted Budget
FY17 Recomm'd Budget
SUPPLIES AND SERVICES
43,689
23,305
16,020
30,560
WAGES AND BENEFITS
58,381
22,487
38,633
34,198
TROLLEY OPERATIONS
102,070
45,792
54,653
64,758
.
-53700
-
-118-
Recommended Expenditure Budget Report by Activity & Funding Sounce
53 -TRANSIT DIVISION
FUNDING SOURCE: TRANSIT
Account FY14 Actual Expense FY15 Actual Expense FY16 Adopted Budget FY17 Recomm'd Budget
EQUIPMENT
31,033
0
799
500
SUPPLIES AND SERVICES
95,402
10,785
9,201
16,742
WAGES AND BENEFITS
105,233
103,023
112,246
122,546
BUS MAINTENANCE
231,668
113,808
122,246
139,788
TRANSIT DIVISION TOTAL
$3,605,420.86
$3,643,907.00
$3,680,048.00
$3,844,192.00
-119-
CITY OF DUBUQUE, IOWA
DEPARTMENT DETAIL- PERSONNEL COMPLEMENT
53 TRANSIT DIVISION
-120-
FY 2015
FY 2016
FY 2017
FD
JC WP -GR JOBCLASS
FTE
BUDGET
FTE
BUDGET
FTE
BUDGET
61010
Full Time Employee Expense
600
7325 GE -41 TRANSIT MANAGER
0.00
0
1.00
95,200
1.00
97,280
600
3000 GE -34 TRANSIT OPERATIONS SUPERVISOR
0.00
0
1.00
72,836
1.00
74,416
600
GE -25 CONFIDENTIAL ACCOUNT CLERK
0.00
0
1.00
36,324
1.00
39,012
600
GD -03 TRANSIT DISPATCHER
1.00
43,467
1.00
44,624
1.00
45,560
600
0637 GD -04 TRANSIT SERVICE WORKER
1.00
47,537
1.00
48,795
1.00
49,820
600
7200 AT -01 BUS OPERATOR
6.00
215,975
8.00
299,854
8.00
301,637
TOTAL FULL TIME EMPLOYEES
8.00
306,979
13.00
597,633
13.00
607,725
61020 Part Time Employee Expense
600
GD -03 TRANSIT DISPATCHER
1.98
81,694
2.01
84,327
2.01
87,053
600
GD -03 OPERATIONS ASSISTANT
0.00
0
0.50
19,357
0.50
19,773
600
7210 AT -02 BUS OPERATOR
27.65
994,254
23.81
873,370
23.81
891,195
600
0637 GD -04 TRANSIT SERVICES WORKER
0.70
31,065
0.70
31,882
0.70
34,874
605
GD -04 LABORER
0.00
0
0.50
21,949
0.50
22,770
TOTAL PART TIME EMPLOYEES
30.33
1,107,014
27.52
1,030,885
27.52
1,055,665
61030 Seasonal Employee Expense
600
NA -38 MARKETING INTERN
0.00
0
0.50
12,848
0.50
13,123
TOTAL SEASONAL EMPLOYEES
0.00
0
0.50
12,848
0.50
13,123
TOTAL TRANSIT DIVISION
38.33
1,413,992
41.02
1,641,366
41.02
1,676,513
-120-
CITY OF DUBUQUE, IOWA
ACTIVITY PERSONNEL COMPLEMENT SUMMARY
Run Date. 01/22/16
FY 2015 FY 2016 FY 2017
ACCT FD JC WP -GR POSITION CLASS FTE BUDGET FTE BUDGET FTE BUDGET
Transit Admin and Operations -FT
NA -48
OPERATIONS ASSISTANT
0.00
0
0.50
19,357
0.50
60053100
61010
600
GE -41
TRANSIT MANAGER
0.00
0
1.00
95,200
1.00
97,280
60053100
61010
600
GE -34
TRANSIT OPERATIONS SUPERVIE
0.00
0
1.00
72,836
1.00
74,416
60053100
61010
600
GE -25
CONFIDENTIAL ACCOUNT CLERK
0.00
0
1.00
36,324
1.00
39,012
60053100
61010
600
GD -03
TRANSIT DISPATCHER
1.00
43,467
1.00
44,624
1.00
45,560
13,123
Intermodal Facility -PT
Total
1.00
43,467
4.00
248,984
4.00
256,268
Transit Admin and Operations -PT
60053100 61020 600
NA -48
OPERATIONS ASSISTANT
0.00
0
0.50
19,357
0.50
19,773
60053100 61020 600
GD -03
TRANSIT DISPATCHER
1.98
81,694
2.01
84,327
2.01
87,053
Total
1.98
81,694
2.51
103,684
2.51
106,826
Transit Admin and Operations
-Seasonal
60053100 61030 600
NA -38
MARKETING INTERN
0.00
0
0.50
12,848
0.50
13,123
0.00
0
0.50
12,848
0.50
13,123
Intermodal Facility -PT
60053370 61020 600
GD -04
LABORER
0.00
0
0.50
21,949
0.50
22,770
Total
0.00
0
0.50
21,949
0.50
22,770
Bus Operations -FT
60053400 61010 600 7200
AT -01
BUS OPERATOR
4.00
142,798
5.00
187,175
5.00
187,001
Total
4.00
142,798
5.00
187,175
5.00
187,001
Bus Operations -PT
60053400 61020 600 7210
AT -02
BUS OPERATOR
17.55
629,144
15.19
555,878
15.19
567,059
Total
17.55
629,144
15.19
555,878
15.19
567,059
Mini -Bus Operations -FT
60053500 61010 600
AT -03
BUS OPERATOR
2.00
73,176
3.00
112,679
3.00
114,636
Total
2.00
73,176
3.00
112,679
3.00
114,636
Mini -Bus Operations -PT
60053500 61020 600 7210
AT -02
BUS OPERATOR
9.00
325,439
7.91
290,804
7.91
297,096
Total
9.00
325,439
7.91
290,804
7.91
297,096
Trolley Operations -PT
60053600 61020 600 7210
AT -02
BUS OPERATOR -Trolley Route
1.10
39,671
0.71
26,688
0.71
27,040
Total
1.10
39,671
0.71
26,688
0.71
27,040
Bus Maintenance -FT
60053700 61010 600
GD -04
TRANSIT SERVICE WORKER
1.00
47,537
1.00
48,795
1.00
49,820
Total
1.00
47,537
1.00
48,795
1.00
49,820
Bus Maintenance -PT
60053700 61020 600
GD -04
TRANSIT SERVICE WORKER
0.70
31,065
0.70
31,882
0.70
34,874
0.70
31,065
0.70
31,882
0.70
34,874
TOTAL TRANSIT DIVISION 38.33 1,413,992 41.02 1,641,366 41.02 1,676,513
-121-
Capital Improvement Projects by Department/ Division
TRANSIT DIVISION
CIP Capital Improvement Project FY 14 Actual FY 15 Actual FY 16 Adopted FY 17 Recomm'd
Number Title Expense Expense Budget Budget
3602446
BUS STORAGE FACILITY
0
0
285,900
1,124,910
3602622
SOIL CONTAMINATION TEST
0
0
25,000
0
6001222
REPLACE MINI BUSES
0
0
0
145,874
6001224
REPLACE FIXED ROUTE BUSES
594,625
104,963
0
0
6001613
TRANSIT ROOF MAINT/REPAIR
18,110
216,440
0
0
6002045
KEYLINE FACILITY IMPROVE
24,948
2,442
0
0
6002235
BUS STOP IMPROVEMENTS
85,198
1,048
5,110
20,000
6002446
BUS STORAGE FACILITY
14,408
40,000
0
4,613,373
6002486
TRANSIT FUEL STATION
19,364
0
0
0
6002621
TRANSIT SECURITY CAMERAS
0
0
36,000
0
TRANSIT
DIVISION TOTAL
756,653
364,892
352,010
5,
-122-
City of Dubuque
Recommended Capital Improvement Program Summary
Fiscal Year 2017-2021
PROGRAM/DEPT PROJECT DESCRIPTION
SOURCE OF FUNDS
FY 2017
FY 2018
FY 2019
FY 2020
FY 2021
TOTAL
PAGE
TRANSIT DIVISION
Business Type
Vehicle Replacement
Sales Tax Fund
$
145,874
$
446,823
$ 458,886
$
471,276
$
608,375 $
2,131,234
334
(20%),State or Federal
Grant Funds
Bus Storage and Maintenance
State of Good Repair
$
5,738,283
$
206,240
$ -
$
-
$
- $
5,944,523
336
Facility(BSMF)
Gmnt,Public Transit
Gmnt,DMATS STP
Allocation,GO
Borrowing(GDTIF),Great
er Downtown TIF
Bus Stop Improvements
Sales Tax Fund (20%)
$
20,000
$
20,000
$ 20,000
$
20,000
$
- $
80,000
338
JFK Circle Transfer Phase 2
Public Transit Grant,
$
-
$
401,445
$ -
$
-
$
- $
401,445
340
Sales Tax Fund (20%)
Total- Transit Division
$
5,904,157
$
1,074,508
$ 478,886
$
491,276
$
608,375 $
8,557,202
-123-
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-124-
Transit Budget FY2017
Intermodal Center –Open August 2015
Public Transportation in Dubuque
Public Transportation in the City of Dubuque is delivered through the transit division, The Jule
The Jule manages fixed-route, paratransit, trolley and contract services (DuRide and
Burlington Trailways) and maintains current and plans for future transit vehicles, bus
stops, and other capital infrastructure.
Three Transfer Locations
Intermodal (Downtown), Delhi (Midtown), JFK Circle (West End)
12 Bus Shelter Locations
Over 280 Bus Stops
13 Light Duty
12 Medium Duty
4 Heavy Duty
2 Trolleys
Daytime Transit Service
15 daily fixed-routes + door-to-door MiniBus service
6:05am-6:50pm weekdays
8:05am-6:25pm Saturdays
Evening, Seasonal and Park & Ride Service
Weekday Business Shuttle service connects downtown
parking ramps and employer locations during morning
and afternoon commute times
Summer Trolley Service
Saturdays Labor Day-October
10am-6pm
Nightrider weekend evening service + door-to-door
MiniBus service
Friday and Saturday Nights
6pm-2:40am during the school year and 6pm-11pm during
the summer
Who We Are
Bus Operators
60 Part-Time
8 Full-Time
Dispatchers
6 Part-Time
1 Full-Time
Administration/Clerical/Training
1 Full-Time Transit Manager
1 Full-Time Operations Supervisor
1 Part-Time Operations Assistant/Driver Trainer
1 Full-Time Confidential Account Clerk
What We Do
Connect People to Opportunity
Provide Equitable Services
Drive and Maintain City Vehicles Like They’re Our Own
Improve Quality of Life
Make Partnerships Easy
Request Input and Respond to Citizen Concerns
Communicate Clearly
Connect People to Opportunity
Provide access to transit services so citizens can get to work, school, and
recreational opportunities
Transit Access = 5 minute walk
75% of residents live and work with a 5 minute walk
92% or 22 of 24 elementary, middle and high schools are within a 5 minute walk
Provide Equitable Services
Provide the same opportunity and level of transit services to those with disabilities
as to those without.
MiniBus and fixed-route service provided 77,133 rides to residents with
disabilities and 18,845 to residents over age 65
Plan bus stops and vehicle purchases to increase independence for seniors and
residents with disabilities
Comply with and work to exceed the Americans with Disabilities Act (ADA)
requirements
Budget Connection: CIP Bus Stop Improvements
$20,000 in FY17
Jule staff will review all bus stops for ADA compliance and prioritize high demand
stops for installation of cement pads for wheelchair access pole-mounted seating,
solar lighting and bus shelters
Budget Connection: CIP Vehicle Replacement
$145,874 in FY17
As vehicles are replaced, ramps will be a priority component for both fixed-route
and MiniBus vehicles
Vehicle maintenance and timely replacement are essential to running high
quality public transit service with delays or interruptions due to mechanical
failure
Drive and Maintain City Vehicles
Like They’re Our Own
Reduce accidents and associated costs through ongoing driver training and conduct
regular vehicle maintenance to extend the life of the fleet.
Part-Time CDL and Safety Trainer is instrumental in ensuring drivers are well
trained and comfortable before heading out of the road
New drivers receive an average of 100 hours of training before transportinfg
passengers on their own.
Complete preventative maintenance within 10% of FTA established mileage
threshold
At Fault
Accidents:
-27%
(FY14-FY15)
Budget Connection: Bus Storage Facility
$5,738,284 in FY17
$4,830,873 in grant funds secured
New Bus Storage Facility includes on-site CDL training course and training conference
room
Reduces deadhead miles to fueling location
Replaces existing facility that is too small and outdated for proper vehicle
maintenance
Reuse of old city garage and brownfield site
Improve Quality of Life
Provide quick travel times so people can spend less time on the bus and more time
doing what they choose
Most trip
times are
under 30
minutes
Pre 2014
Travel Time
Post 2014
Travel Time
Time
Savings
JFK Circle to The Jule (2401 Central)75 min 35 min 40 min
The Point to Medical Associates West 95 min 40 min 55 min
Downtown Transfer to Kohls/HyVee 45 min 25 min 20 min
University of Dubuque to
Walmart/Lowes
50 min 25 min 25 min
Clarke University to Mercy/ Medical
Associates East
45 min 18 min 27 min
Loras College to Kennedy Mall 39 min 25 min 14 min
The Point to Target/HyVee 85 min 45 min 40 min
Budget Connection: Continuation Funding
Express, Grey and Green Lines
FY17 Expense (6 months): $105,916
FY18 Expense (12 months): $211,832
The Express route is the spine of the Jule’s reconfigured route system, transporting
passengers across town in 15 minutes and serving 32,431 passengers in just the first six
months of FY 2016. These routes make up 23% of total ridership.
Routes were funded for the maximum 3 years by ICAAP grant program
Grant ends midyear FY17
Provides operating funding for Express, Grey and Green Lines
Cut $187,118 in annual operating expenses in FY16 in preparation for this request
Increased revenue by $126,052 through fare increase effective in FY15 and FY16
Budget Connection: Continuation Funding
Express, Grey and Green Lines
If these routes are not funded through the improvement request, the following
negative impacts will occur:
Increased Trip Lengths:Average trip time will return to 60 and 90 minutes
Increased Wait Times:Reduced crosstown service will cause up to 30 minute
wait times at transfers
Reduced Ridership:Fixed-route ridership will decrease by 97,284 rides
Reduced Fare Revenue:Fixed-route fare revenue will decrease by $71,392
Reduced State Funding:State Operating Funding will decrease by $63,943
Make Partnerships Easy
Coordinate with non-profits, colleges, and other city departments to make accessing
transit passes and services simple and affordable
Project Pass:
25% discount for
non-profits
2,944 passes in
FY15
St. Raphael
Cathedral
City of Dubuque Finance
Department – manages
bus pass sales at City
Hall
College Students
College students at participating schools ride all routes free with their school ID.
Schools pay an annual fee for student access to help fund the Nightrider service.
Project Pass:
25% discount for
non-profits
2,944 passes in
FY15
1,192
1,714
4,032
4,998
3,439 2,841
4,751
825
2,382
3,405
4,653
3,987
2,568
3,242
3,723 3,688 3,706
4,640
1,160
170
952
1,456
2,102 2,125
907
1,611
2,550
3,471
2,953
3,494
738
118 288 293 203
611 888 1,159 1,416 1,526
1870
1,000
2,000
3,000
4,000
5,000
6,000
FY16
FY15
FY14
FY13
Budget Connection: Increasing Revenue
Medicaid Contracts and College Partnership
Partnering with Medicaid providers allows The Jule to bill for the full cost of
service and provides low income residents with free rides for medical trips
Projected NEW revenue in FY17 = $48,000
Partnering with colleges to fund the Nightrider route and provide free rides for
students on evening and daytime routes
Projected revenue in FY17 = $75,000
New revenue = $40,914
Armored courier service for weekly fare canister deposits improves security and
reduces opportunity for theft
Projected cost in FY17 = $1,222
Request Input and Respond to Citizen Concerns
Ask for input and make recommendations that reflect the needs of citizens.
Online Forms:
•Comments
•Suggestions
•Bus Stop
Requests
The Jule conducts a transit survey every two years as well as focus groups an
online route and stop request opportunities on an ongoing basis
The Transit Advisory Board meets monthly to evaluate routes and discuss and
prioritize service needs
The most common service request is for bus service until 9pm on weekdays. IBM
smarter Travel data supports demand for weekday service until 8pm.
Staff responded to 279 questions, comments, concerns or compliments fro the
public through WebQA in FY15
Communicate Clearly
Provide consistent communication pf policies and route information, wear
recognizable uniforms and provide quality customer service
15,052 visits
6th most visited
page on City
website
Policies posted online, in route brochures, and in all vehicles for passenger
reference
Website is updated with new route, schedule and policy information.
Communicate weather related route deviations, delays and holiday closures
through posters, website, press releases, social media and notify-me alerts
2 daytime dispatchers field 636 calls per day (53 per hour)
563.589.4196 JuleTransit.org JuleTransit
Total Ridership
Fixed-route, Paratransit (MiniBus) and DuRide service
+47%
Ridership
FY2010-FY2015373,376 397,584
440,252 448,438
478,370
548,769 545,231
-
100,000
200,000
300,000
400,000
500,000
600,000
FY10 FY11 FY12 FY13 FY14 FY15 FY16
(projected)
Annual Ridership Comparison
Fixed-route, Paratransit (MiniBus) and DuRide service
July 2015-January 2016
37,509 37,384
47,331
52,515
46,551
44,783
48,071
37,438
41,359
47,651
51,542
44,280
45,555
47,908
31,452
36,984
39,525
44,232
41,192
34,552
41,718
31,783
38,681
37,047
43,048
40,219
32,682
38,986
30,000
35,000
40,000
45,000
50,000
55,000
July August September October November December January
FY16
FY15
FY14
FY13
Annual Ridership Comparison
Fixed-route, Paratransit (MiniBus) and DuRide service
July 2015-January 2016
26
9
,
6
5
5
33
,
0
8
6
20
3
,
6
1
4
6,
6
9
2
21
,
1
7
9
4,
8
8
1
16
7
31
5
,
7
3
3
33
,
6
4
8
25
9
,
3
7
5
7,
2
9
9
11
,
5
3
6
3,
6
5
5
22
0
31
4
,
1
4
4
31
,
0
1
5
26
8
,
1
9
8
7,
6
3
2
6,
4
5
6
60
4
23
9
0
50000
100000
150000
200000
250000
300000
350000
Total
Ridership
Minibus Fixed-Route DuRide Business
Shuttle
Trolley Government
Assistance
FY14
FY15
FY16
Ridership by Route
Fixed-route, Paratransit (MiniBus) and DuRide service
July 2015-January 2016
0
5,000
10,000
15,000
20,000
25,000
30,000
35,000
40,000
45,000
Local Tax Support
Historical Tax Support for The Jule
$1,161,393
$1,078,726
$717,611
$1,044,171
$833,302
$1,080,000 $1,093,064
-
200,000
400,000
600,000
800,000
1,000,000
1,200,000
1,400,000
FY10 FY11 FY12 FY13 FY14 FY15 FY16